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Patient Access Representative

2 months ago

Atlanta, United States Piedmont Cancer Institute Full time
3.
8 Atlanta, GA Atlanta, GA Full-time Full-time Estimated:
$30.
8K - $39K a year Estimated:
$30.
8K - $39K a year 1 day ago 1 day ago 1 day ago Welcome to Piedmont Cancer Institute - not just a workplace, but a partner in patient care.
Piedmont Cancer Institute (PCI) has served patients in the Atlanta area for over 36 years.
We currently have 20 APPs and 17 physicians and 5 locations serving the greater Atlanta area and we are growing.
At PCI, we strive to deliver the best possible comprehensive patient care, using leading-edge cancer therapies, dedication to excellence and compassion in care.
Regardless of your profession, you will find more than a job at PCI.
You will find a meaningful career.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
Piedmont Cancer Institute, P.
C.
(PCI)is a prominent private Hematology/Oncology practice with an excellent reputation for providing quality patient care in the Atlanta and surrounding areas.
We are actively seeking a dedicated full-time Operator/ Front Desk Associate to join our team in the Atlanta area.
Statement of Duties:
Responsible for answering phones.
Shares the responsibility of scheduling appointments, posting daily charges and payments, and checking patients in and out.
Duties and
Responsibilities:
Answer incoming phone calls and direct calls to the appropriate staff member when necessary.
Checking patients in by verifying demographics and insurance information.
Collect co-pays and patient balance at the time of check-in.
Schedules outpatient tests, and all other appointments ordered by the physician at check out.
Informs the percert coordinator of needed authorizations for tests by inputting the outpatient appointments in the computer.
Obtains new patient/consult information in order to ensure the proper appointment in a timely manner.
Provides the patient with a printout of appointments.
Distribute incoming faxes and fax outgoing information as needed.
Prepare and fax all test orders for outpatient procedures with the appropriate diagnosis.
Call to reschedule all no-show appointments if applicable.
Mark no-show appointments in the computer or add reschedule note.
All other job-related tasks as required by supervisor/manager Knowledge and Skills:
Data entry of 8000 KPH.
Familiarity with all office equipment, computers, and internet literacy.
Knowledge of CPT, ICD-9 coding & medical records Customer service.
Phone etiquette.
An ability to provide a personable and caring environment for all patients.
We offer our employees an excellent benefits package and competitive salary commensurate with skills and experience.
Piedmont Cancer Institute is an Equal Opportunity Employer.
We look forward to having you join our organization.
Piedmont Cancer Institute, P.
C.
(PCI)is a prominent private Hematology/Oncology practice with an excellent reputation for providing quality patient care in the Atlanta and surrounding areas.
We are actively seeking a dedicated full-time Operator/ Front Desk Associate to join our team in the Atlanta area.
.
Estimated Salary: $20 to $28 per hour based on qualifications.