Concierge

2 weeks ago

Rancho Santa Fe, United States The Inn at Rancho Santa Fe Full time
Job Summary

The Concierge is responsible for providing attentive courteous and efficient service to all guests from arrival to departure. The main focus is to engage every guest in conversation and recognition as well as resolve any guest issues immediately. The concierge is available to answer any guest inquires regarding the city events and attractions. This individual will provide exceptional customer service to all of our guests and will support other departments including Sales Front Office and Bellman/Van as needed. ResponsibilitiesQualifications

  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • Must be able to convey information and ideas clearly.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Must work well in stressful high pressure situations.
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
  • Must be able to work with and understand financial information and data and basic arithmetic functions.
  • Must maintain composure and objectivity while under pressure. Responsibilities
    • Approach all encounters with guests and employees in a friendly service oriented manner.
    • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
    • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
    • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
    • Maintain a friendly and warm demeanor at all times.
    • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards.
    • Assist front office manager with hiring and training
    • Coordinate special events or special projects as assigned
    • Assists guest with problems with hotel services
    • Arrange transportation needs for guests
    • Responds to inquiries with accurate information regarding hotel features services and assistance.
    • Knowledgeable of daily functions VIP's and any other special events occurring in or pertaining to the hotel
    • Provide information on the geographical area. Suggest site-seeing locations and arrange tours
    • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
    • Have knowledge of and assist in emergency procedures as required.
    • Handle check-ins and check-outs in a friendly efficient and courteous manner.
    • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
    • Employees must at all times be attentive friendly helpful and courteous to all guests managers and all other employees.
    • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
    • Use proper two-way radio etiquette at all times when communicating with other employees.
    • Attend meetings as required by management.
    • Perform any other duties as requested by management. Company Overview

      As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.Benefits

      After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

      • Now offering Daily Pay Ask your Recruiter for more details
      • Medical, Dental, and Vision Coverage
      • Short-Term and Long-Term Disability Income
      • Term Life and AD&D Insurance
      • Paid Time Off
      • Employee Assistance Program
      • 401k Retirement Plan Compensation MinUSD $16.00/Hr. Compensation MidUSD $19.76/Hr. Compensation MaxUSD $23.72/Hr.

        Source: Hospitality Online

  • Concierge

    2 weeks ago

    Rancho Santa Fe, United States Aimbridge Hospitality Full time

    Job Summary The Concierge is responsible for providing attentive courteous and efficient service to all guests from arrival to departure. The main focus is to engage every guest in conversation and recognition as well as resolve any guest issues immediately. The concierge is available to answer any guest inquires regarding the city events and attractions....

  • Concierge

    2 weeks ago

    Rancho Santa Fe, California, United States The Inn at Rancho Santa Fe Full time

    Job SummaryThe Concierge is responsible for providing attentive courteous and efficient service to all guests from arrival to departure. The main focus is to engage every guest in conversation and recognition as well as resolve any guest issues immediately. The concierge is available to answer any guest inquires regarding the city events and attractions....

  • Concierge

    2 weeks ago

    Rancho Santa Fe, United States Aimbridge Hospitality Full time

    The Concierge is responsible for providing attentive courteous and efficient service to all guests from arrival to departure. The main focus is to engage every guest in conversation and recognition as well as resolve any guest issues immediately. The concierge is available to answer any guest inquires regarding the city events and attractions. This...

  • Automotive Service Concierge

    3 weeks ago

    Rancho Santa Margarita, United States Rancho Santa Margarita Honda Full time

    Drives vehicles to and from service areas and lot as needed. Installs protective coverings (seat covers, steering wheel covers, floor mats, etc.) and tags in all vehicles brought in for service. Washes and cleans vehicles as needed. Helps maintain lo Concierge, Automotive, Customer Service, Service, Retail, Vehicle

  • Concierge

    4 weeks ago

    Santa Clara, United States Holland Residental Full time

    Salary Range: $24.00-$30.00 per hour, plus potential for commission and bonus. The Concierge meets and greets all visitors and Residents of the property, provides excellent customer support and information about the community. Responsibilities Meets Concierge, Property Manager, Customer Service, Residential, Property Management, Information

  • Concierge

    6 days ago

    Santa Rosa, United States Frontier Management LLC Full time

    Are you looking for a new best friend, card-game companion, or gardening guru? Then consider working with one of our light, bright, and beautiful Assisted Living and Memory Care communities - where our residents are #1 and our team members shine! Concierge Frontier Senior Living is currently seeking an outstanding Concierge to join The Vineyard at...

  • Front Desk Receptionist- Broker Concierge

    1 month ago

    Santa Fe, United States ASCENT SF, LLC Full time

    Job DescriptionJob DescriptionThe Keller Williams Realty - GO Network is looking to hire talented individuals that work well in a team setting and can keep up with a fast-paced environment. We are looking to make hires in multiple New Mexico locations. Agent Concierge is responsible for performing clerical tasks within an office setting to support daily...

  • Spa Concierge

    7 days ago

    Rancho Santa Fe, United States The Inn at Rancho Santa Fe Full time

    Job Summary: The Spa Group Coordinator will be part of the leadership group to serve as a role model and support for the Front Desk Team. Will be involved in all aspects of retail and service scheduling. Responsible for providing guests efficient treatment scheduling assistance. Responsible for onboarding of Spa Attendants. Will execute inventory of retail...

  • Spa Concierge

    2 weeks ago

    Rancho Santa Fe, United States The Inn at Rancho Santa Fe Full time

    Job SummaryThe Spa Group Coordinator will be part of the leadership group to serve as a role model and support for the Front Desk Team. Will be involved in all aspects of retail and service scheduling. Responsible for providing guests efficient treatment scheduling assistance. Responsible for onboarding of Spa Attendants. Will execute inventory of retail...

  • Concierge

    3 weeks ago

    Santa Rosa, United States Oakmont Gardens Full time

    Job DescriptionWhen you work at Oakmont Gardens, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!Oakmont Gardens is recruiting for a...

  • Concierge

    3 days ago

    Santa Monica, United States Stoneridge Management Partners Full time

    **JOB SUMMARY** The Concierge is responsible for ensuring the safety and security of residents, staff, and property within the premises, while also providing top-tier concierge services to enhance the overall living experience. This role requires excellent customer service skills, attention to detail, and the ability to handle various tasks efficiently and...

  • Concierge/receptionist

    5 days ago

    Santa Monica, United States Fireside Health Care Center Full time

    Receptionist/Concierge/Activities Coordinator **Job Types**: Full-time, Part-time Pay: $18.00 - $20.00 per hour Expected hours: 40 per week **Benefits**: - 401(k) - Dental insurance - Flexible schedule - Health insurance - Life insurance - Paid time off - Vision insurance Schedule: - 8 hour shift - Every weekend Work Location: In person

  • Clinical Concierge

    7 days ago

    Santa Maria, United States Cottage Health System Full time

    JOB PURPOSE The Clinical Concierge is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. It is the role of the Clinical Concierge to companion patients and their "secondary guests" through the entire experience to maximize clinical excellence, reduce...

  • Concierge

    1 month ago

    Santa Barbara, United States Cottage Health Full time

    **JOB PURPOSE** Through a presence and role in the lobbies and public areas, promotes an overall culture of safety, service excellence and authentic hospitality by providing concierge services to our guests. Serves as a greeter, screener, and navigator to those attempting to enter the hospital and a conduit for patients to the admitting staff or the...

  • Concierge

    1 week ago

    Santa Barbara, United States Cottage Health Full time

    Through a presence and role in the lobbies and public areas, promotes an overall culture of safety, service excellence and authentic hospitality by providing concierge services to our guests. Serves as a greeter, screener, and navigator to those attempting to enter the hospital and a conduit for patients to the admitting staff or the relevant service line....

  • Concierge

    4 weeks ago

    Santa Barbara, United States Cottage Health System Full time

    JOB PURPOSE Through a presence and role in the lobbies and public areas, promotes an overall culture of safety, service excellence and authentic hospitality by providing concierge services to our guests. Serves as a greeter, screener, and navigator to those attempting to enter the hospital and a conduit for patients to the admitting staff or the relevant...

  • Concierge

    2 months ago

    Santa Barbara, United States Cottage Health Full time

    JOB PURPOSE Through a presence and role in the lobbies and public areas, promotes an overall culture of safety, service excellence and authentic hospitality by providing concierge services to our guests. Serves as a greeter, screener, and navigator to those attempting to enter the hospital and a conduit for patients to the admitting staff or the relevant...

  • Concierge

    1 week ago

    Santa Barbara, United States Cottage Health Full time

    Through a presence and role in the lobbies and public areas, promotes an overall culture of safety, service excellence and authentic hospitality by providing concierge services to our guests. Serves as a greeter, screener, and navigator to those attempting to enter the hospital and a conduit for patients to the admitting staff or the relevant service line....

  • Client Concierge

    2 weeks ago

    Rancho Cucamonga, United States Lindora Llc Full time

    **Job description**: **Job Title: Client Concierge/Receptionist** **Location: Rancho Cucamonga, Ca** **Job Type: Part-time day time shift will be M- F 7AM- 12 noon, plus 1 Saturday a month from 8 AM- 12 noon.** Lindora is a leading provider of personalized and comprehensive weight loss solutions. Our clinic is dedicated to helping clients achieve their...

  • Concierge On Call!

    5 days ago

    Santa Rosa, United States Ivy Living Full time

    **Positions: Concierge** **On-Call! Four Hour Shifts** **Pay Range: $17.50-$18.00** **Ivy Park at Santa Rosa** is a premier senior living community situated on a beautifully landscaped campus. Managed by Oakmont Management Group,** **we provide exceptional quality, comfort, and care with five-star services and amenities. Residents enjoy a rewarding...