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Concierge

4 months ago

Santa Monica, United States Stoneridge Management Partners Full time

**JOB SUMMARY**

The Concierge is responsible for ensuring the safety and security of residents, staff, and property within the premises, while also providing top-tier concierge services to enhance the overall living experience. This role requires excellent customer service skills, attention to detail, and the ability to handle various tasks efficiently and discreetly.

Responsibilities / Duties / Functions / Tasks
- Patrol the premises regularly to maintain order and establish a visible presence.
- Monitor security cameras and alarm systems.
- Respond promptly to alarms and emergencies and coordinate with emergency services when necessary.
- Investigate disturbances and incidents.
- Enforce property rules and regulations.
- Provide assistance and support to residents and guests.
- Complete detailed reports on incidents and activities and report to the Property Manager.
- Collaborate with local law enforcement when necessary.
- Package management and delivery to residents.
- Communicate and maintain good relationships with tenants.
- Maintaining a clean apartment complex.
- Close communication and teamwork with the main office to ensure the continued success of and smooth operations of the apartment community.
- Other duties as assigned.

Qualifications / Education / Certification / Experience
- High school diploma or equivalent preferred.
- Minimum 1 years’ experience as a Security Guard or relevant position.
- Excellent knowledge of security protocols and procedures.
- Strong observational and problem-solving skills.
- Ability to remain calm and composed under pressure.
- Exceptional customer service skills.
- High school diploma or equivalent.
- Security guard license/certification is preferred.
- Ability to work overnight shifts.

Physical Requirements & Environment
- Must be able to move around the facility and be capable of inspecting various areas, including climbing stairs or ladders if necessary, including performing walkthroughs on the property every 60 minutes.
- Ability to stand, walk, bend, and lift for extended periods.
- Capable of lifting and carrying objects weighing up to 15 pounds.
- Comfortable working in various indoor and outdoor environments, including exposure to cleaning chemicals and odors.
- Good physical stamina and the ability to lift heavy objects and perform repetitive tasks.
- Must be able to bend down to pick up items off the floor.
- This job description is designed to provide a general overview of the job’s requirements and does not entail a comprehensive listing of all activities, duties, or responsibilities that will be required in this position._
- Stoneridge Management Partners Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training._

Pay: $22.00 - $24.00 per hour

**Benefits**:

- Dental insurance
- Free parking
- Health insurance
- Paid sick time
- Paid time off

Schedule:

- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)

Ability to Commute:

- Santa Monica, CA 90402 (required)

Ability to Relocate:

- Santa Monica, CA 90402: Relocate before starting work (preferred)

Work Location: In person