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Store Manager

3 months ago

Raleigh, United States Midas RALEIGH Full time

Benefits:

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

Free uniforms

Paid time off

Locally owned Midas Auto Service center is seeking a store manager to provide quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through years of automotive repair experience. The Midas Store Manager is responsible for business operations and store performance. He or she promotes customer satisfaction and retention and growth of existing and new business. In addition, the Store Manager owns overall operations in terms of cost control, inventory management, environmental compliance, and most importantly, safety. He or she provides strong and consistent leadership to cultivate and maintain a harmonious, collaborative, and highly productive work culture. We are looking for a seasoned manager with an entrepreneurial spirit who will assume responsibility for operations, financial performance, morale, and growth initiatives. The ideal candidate for this position has at least five years of experience in the automotive repair business, supervisory/management/mentor experience, a continuous improvement background, P&L experience, and exceptional interpersonal skills.

Responsibilities

As a Midas Store Manager, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

Recruit, hire, train, motivate, evaluate, schedule and coach employees

Deliver exceptional customer service while listening and consulting customers

Following up with customers, services requested, estimated completion times etc.

Oversee complete vehicle inspections and then make comprehensive recommendations—building computerized repair orders and sourcing parts

Deliver and discuss pricing estimates with customers as well as promoting shop service specials

Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.

Oversee all sales, accounting and clerical functions from Service Advisors

Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks

Maintain inventory counts

Responsible for any inventory losses

Overall cleanliness and organization of the facility, including environmental compliance

Employee’s payroll; record keeping of hours and scheduling

Updating and submitting daily sales reports to Corporate

Qualifications

A minimum of 5 years of store or service manager experience

General automotive maintenance and repair knowledge

Excellent customer service disposition

Good communication skills

Strong POS computer and Internet skills

Leadership ability

Team building skills

Ability to work a flexible retail schedule

Valid driver’s license