Service Line Supervisor, RN

2 months ago

Minneapolis, United States University of Minnesota Physicians Full time

Why M Physicians?

The Women's Health Specialty Clinic is designed to provide comprehensive care to women and people with uteruses of all ages, offering resource for much of your healthcare needs. Our team of providers include primary care, OBGYN, Urogynecology and mental health services from University of Minnesota Physicians to offer services in a unique woman-centered environment. Our clinic is conveniently located on University of Minnesota Medical Center campus - West Bank. Our physicians and advance practice providers, who also serve as faculty at the University of Minnesota, are specialists in women's health, focusing on the whole person and making use of appropriate therapeutic approaches and disciplines so you can reach your goal of achieving optimal health and well-being.

The Service Line Supervisor, RN is responsible for managing the operations of designated clinical staff. Provides work flow direction and management that is consistent with achieving department and organizational objectives. Other duties include achieving coordination, consistency, and integration in the operation of the clinic site, assisting in the development and implementation of policies and procedures, assisting in strategic planning and budgeting, and leading and/or participating in improvement projects/teams.

This role will be working along side team members giving real time education and feedback in the clinic. Areas include Front Desk, Rooming team and the clinic RN's. Many other duties as covered in the job description.

Service Line Supervisor, RN Overview

Key responsibilities include but are not limited to:

  • Actively supports the recruitment, orientation, and promotes the engagement of all clinical staff
  • Provides guidance to ensure performance management aspects such as mentoring, coaching, individual development etc. are in place and holds staff accountable to expectations
  • Works collaboratively with leadership and other organizational partners to ensure efficient and safe day to day operations of the site(s)
  • Anticipates and responds to physician/provider staffing needs and assures that support staff are appropriately scheduled to maximize efficiency, access and patient demand
  • Collaborates with leadership to help collect data through use of reporting in order to analyze, forecast, plan and direct clinic operations
  • Promotes, supports and participates in process improvement, quality initiatives, and innovation

Minimum Qualifications:

  • Associate's (ADN) or Bachelor's (BSN) Degree in Nursing
  • Current Minnesota RN License
  • BLS Certification

Location: Women's Health Specialty Clinic - Minneapolis, MN

Hours: 0.8 - 1.0 FTE (Monday-Friday)

Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more

University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.

Join us on a mission to advance medicine.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.


UMPhysicians is an Equal Opportunity/Affirmative Action/Military Friendly employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, sexual orientation, age, marital status, status with regard to public assistance, disability, or status as a protected veteran.

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