Operational Excellence Program Manager
3 days ago
About Civica:
Over the past two decades, shortages of generic, injectable medications critical to the lifesaving work of hospitals in the United States have become commonplace and have reached an all time high. Over 300 essential medications are reported to be in shortage, according to industry and FDA reports. “Race to the bottom” pricing of mostly sterile injectable medications, manufacturing challenges and predatory pricing are both the causes and results.
Who suffers most? Patients.
Civica is a 501(c)(4) social welfare organization established in 2018 by health systems (CommonSpirit Health, HCA Healthcare, Intermountain Healthcare, Mayo Clinic, Providence St. Joseph Health, SSM Health, and Trinity Health) and philanthropies (Gary and Mary West Foundation, Laura and John Arnold Foundation, and Peterson Center on Healthcare) to reduce chronic generic drug shortages and related high prices in the United States. An experienced team of health care and pharmaceutical industry leaders leads the organization.
Today, more than 55 health systems have joined Civica. They represent over 1,500 hospitals and over 30 percent of all U.S. hospital beds. Civica has also supplied the U.S. Department of Veteran’s Affairs, the U.S. Department of Defense, and the U.S. Strategic National Stockpile of essential medicines. Since established, the #1 Policy for the Civica team has been “Do What Is in the Best Interest of Patients.”
Civica has expanded its mission beyond the hospital setting to include lowering the cost of medications at the pharmacy counter. It has launched a sister organization, CivicaScript, to enter the retail pharmacy market partnering with Blue Cross Blue Shield entities and others with the goal of reducing select high cost generic drugs where market forces are not working to control drug costs.
More recently, Civica announced plans to develop, manufacture and deliver affordable biosimilar insulin, The consistent availability of affordable insulin will benefit people who ration their care or who have been forced to choose between this life-sustaining medicine and living expenses. Those who are uninsured or underinsured often pay the most out of pocket for their medications.
Long- and short-acting insulins will be produced and available in both vials and pre-filled pens – at no more than $30 per vial and no more than $55 for a pack of five pens.
Learn more about Civica’s plans and progress at www.civicarx.org
Position Summary
This position will play a crucial role in improving the efficiency, productivity, and overall performance of the Petersburg, VA site. The Operational Excellence Program Manager is responsible for developing, leading, and implementing strategies to enhance the organization’s operational processes, improve quality, reduce costs, and drive overall performance improvement.
Essential Duties and Responsibilities
Develop an Operational Excellence strategy for Civica Petersburg, VA site and assure alignment with Civica Values. Apply Lean and Six Sigma principles and methodologies to eliminate defects, streamline operations, and drive continuous improvement. Design and implement a tiered meeting structure and performance management boards. Support the development of Operational Excellence capabilities at the site by providing guidance, training, and coaching of Operational Excellence methodologies. Lead the development and implementation of site KPI’s and analytics. Use data analysis and metrics to assess process performance, identify opportunities for improvement, and make data-driven decisions. Manage Operational Excellence projects through the application of Lean manufacturing strategies and methodologies to improve production efficiency, reduce waste, and increase quality. Lead root cause analysis sessions. Develop training and education strategies and tools to ensure Lean and Six Sigma expertise. Coach and mentor Lean Six Sigma practitioners in developing improvement strategies and using the Lean Six Sigma tools in-line with problem complexity. Promote a culture of continuous improvement throughout the site, fostering innovation and best practices.Minimum Qualifications (Knowledge, Skills, and Abilities)
A minimum of 7 years of relevant industry experience including demonstrated experience in creating Operational Excellence strategies and implementing Six Sigma and Lean programs across a manufacturing site. Minimum of Bachelor’s degree from a fully accredited institution. Certification in Lean and Six Sigma, or other related methodologies. Black Belt certification is preferred. Experience working in regulated environments. Preferred experience in cGMP environments that meet FDA, ICH guidelines, local regulations, and industry best practices. Prior experience coaching for transformational change in the area of Operational Excellence and Lean improvements. Demonstrated ability to work in a fast-paced team environment, meet deadlines, and prioritize work. Start-up experience preferred. Excellent oral and written communication skills, including presentations. Advanced computer skills with working knowledge of MS Project, Office, Word, Excel, PowerPoint, Etc.-
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