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Customer Specialist

1 month ago

Denver, United States DEKOR Lighting Full time
Job DescriptionJob Description

We are seeking a Customer Specialist to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company DescriptionWe have been in business for over 20 years - we are an established, well known brand internationally, and not only due to the high quality products we manufacture right here in Denver, but because of the customer service we provide. We like to have fun, take care of our customers, get the job done, then go enjoy our lives outside of these doors Hours of operation are Monday through Friday 7am to 3:30pmCompany DescriptionWe have been in business for over 20 years - we are an established, well known brand internationally, and not only due to the high quality products we manufacture right here in Denver, but because of the customer service we provide. We like to have fun, take care of our customers, get the job done, then go enjoy our lives outside of these doors Hours of operation are Monday through Friday 7am to 3:30pm

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