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Medical Receptionist
2 months ago
Orthopedics and Sports Medicine, part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Medical Receptionist to join our team. The hours are Monday through Friday a 37.5-hour work week to be determined by the supervisor between the hours of 8:00 am to 5:00 pm.
Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.
Location: 2800 Marcus Ave Suite 102, Lake Success, NY 11042
Primary Responsibilities:
- Schedule appointments for new or established patients
- Collect copays
- Obtain referrals
- Verify workers comp and no fault cases
- Answers incoming phone calls in a courteous and prompt manner; directs calls and takes messages
- Enters and scans patient's demographic and insurance information into Epic
- Verifies insurance eligibility and benefit information; informs patients of insurance benefits
- Greets patients, family members and guests with a friendly smile
- Assists patients with signing in and completing registration
- Enters and scans patient's demographic and insurance information into Epic
- Assists with other tasks as assigned
- Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
- More information can be downloaded at:
Required Qualifications:
- High School Diploma/GED (or higher)
- 1+ years of customer service or Healthcare related experience
- Intermediate level of computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
- Experience working with an electronic health record
- Knowledge of Medical terms
- Knowledge of insurance carriers and managed care plans
- 1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
- Ability to work independently and maintain good judgment and accountability
- Demonstrated ability to work well with health care providers
- Strong organizational and time management skills
- Ability to multi-task and prioritize tasks to meet all deadlines
- Ability to work well under pressure in a fast-paced environment
- Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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