Experienced Veterinary Receptionist
1 week ago
Job Summary:
We are seeking an experienced and skilled Veterinary Receptionist to join our team at Rockaway Animal Hospital. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing patient flow, and ensuring a smooth and efficient experience for our clients and their pets.
Key Responsibilities:
- Manage front desk operations, including scheduling appointments, handling phone calls, and responding to client inquiries
- Process patient intake, including medical records, payment, and insurance information
- Provide top-notch customer service, addressing client concerns and resolving issues in a professional and courteous manner
- Maintain accurate and up-to-date patient records, including medical history, treatment plans, and billing information
- Collaborate with veterinarians and veterinary technicians to ensure seamless communication and efficient patient care
- Assist with administrative tasks, such as data entry, filing, and supply management
Requirements:
- 1 year of experience as a Veterinary Receptionist or in a similar role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Proficiency in computer software, including Cornerstone
- High school diploma or equivalent required
Benefits:
- Competitive hourly rate of $28.00
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shifts, 8 hour shifts, and weekend hours as needed
- Monday to Friday schedule with flexibility to work weekends
Application Instructions:
- Please submit your application, including your resume and a cover letter, to [insert contact information]
- Include a statement indicating your permission to undergo background and drug screening upon hire
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