Systems Engineer Level II

1 month ago

California, United States ICW Group Full time

Are you looking for more than just a job? Do you want to have a voice and feel a sense of belonging? At ICW Group, we hire innovative people who consistently adapt, grow and deliver. We believe in hard work, a fun work environment, and embracing creativity that only comes about when talented people collaborate to develop solutions. Our mission is to create the best insurance experience possible.

Headquartered in San Diego with regional offices located throughout the United States, ICW Group has been named for seven consecutive years as a Top 50 performing P&C company offering the stability of a large, profitable and growing company combined with a small-company entrepreneurial spirit. Our purpose-driven ethos provides team members with opportunities to contribute, develop, and belong.

The Systems Engineer II will assist in ensuring ICW Group's computing environment and infrastructure technologies are properly designed and implemented in support of ICW business outcomes. This position exists to manage complex systems and optimize work processes for the organization.

WHAT YOU WILL DO

Provides lifecycle support for all infrastructure and computing systems from design to troubleshooting and maintenance.

  • Designs, implements, and manages VMware virtualization environment components (vSphere, vRA, vROPS, ESX, NSX).
  • Designs, implements, and manages Ansible automation controller and creates playbooks.
  • Designs, implements, and manages AWS automation, troubleshooting and deployments.
  • Designs, implements, and manages Microsoft 365 & Azure automation, troubleshooting and deployments.
  • Designs tools to automate the deployment and installation of new software releases and system upgrades (Ansible, Jenkins).
  • Evaluates and installs patches and resolves software related problems.
  • Designs and engineers Windows, RedHat, CentOS Linux, VMWare hosts, and storage infrastructure.
  • Designs and implements account management processes using Active Directory, user identity management, single sign on systems, enterprise messaging and collaboration technologies, and enterprise data storage environment where applicable.
  • Applies revisions to host system firmware and software.
  • Designs systems for scalability, security, and availability while providing overall capacity management targets and forecasts.

Defines procedures for monitoring, evaluating, diagnosing, and establishing a work plan to resolve system issues.

  • Specifies, designs, and implements system health, performance monitoring tools, and software management tools for 24x7 environments (Splunk, LogicMonitor, OpsGenie, Rapid 7).
  • Researches, develops, and tests new computing technologies (Containers, Cloud, Automation).
  • Completes transition of systems into production via change management, including non-functional requirements and systems admin turnover documentation.
  • Develops solutions and automates repetitive tasks in a common scripting or programming language such as Python, PowerShell, CloudFormation and Bicep.
  • Creates, enforces, and manages policies and procedures for VMware and Linux storage environments.

Provide daily support to the organization.

  • Prioritizes the day-to-day technical tasks for assigned systems.
  • Provides escalated support for a large enterprise network to include Windows servers, ESX hosts, network, back office, and lines of business applications.
  • Manages the integration of cloud application and infrastructure services into existing IT systems.
  • Aligns virtualization strategy to meet all business requirements.
  • Conducts technical research and development to enable continuing innovation within the infrastructure team.

WHAT YOU BRING TO THE ROLE

  • Bachelor's degree from four-year college or university with major or emphasis in Computer Science, Information Systems or related field preferred.
  • Minimum 5 years of related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS

  • Current Microsoft certification highly preferred.
  • VMware Certified Professional, Red Hat Linux, CCNA, and JNCIA technical certifications preferred.

KNOWLEDGE AND SKILLS

  • Must be a strong logical and analytical thinker with attention to detail.
  • Able to find root causes of problems and quickly determine efficient solutions.
  • Able to anticipate and mitigate risks.
  • Ability to work comfortably under high-stress situations and exhibit poise and focus. Strong understanding of relevant business systems, operating systems, and servers.
  • Possesses knowledge of networking concepts (e.g. Systems, Protocols, and Directory Services).
  • Skilled in light scripting and troubleshooting.
  • Understanding of how software behaves in order to deploy, configure, and troubleshoot systems, and continuously optimizes system performance.
  • Working knowledge as a Systems Admin support in designing, implementing, and maintaining Microsoft based enterprise applications and systems including Enterprise Backup and Recovery systems.
  • Working knowledge in supporting applications running in VMware ESX environment and with Enterprise Storage technology environments as well as experience with Ansible, or other automation, configuration, orchestration, or scheduling systems in addition to supporting Microsoft 365 and AWS Platform environments.

The current salary range for this position is $89,139.23 to $150,327.26 . This range is exclusive of fringe benefits and potential bonuses. If hired at ICW Group, your final base salary compensation will be determined by factors unique to each candidate; including experience, education, and location of the role and considers employees performing substantially similar work.

WHY JOIN ICW GROUP?

  • Challenging work and the ability to make a difference
  • You will have a voice and feel a sense of belonging
  • We offer a competitive benefits package, with generous medical, dental, and vision plans as well as 401K retirement plans and company match
  • Bonus potential for all positions
  • Paid Time Off with an accrual rate of 5.23 hours per pay period (equal to 17 days per year)
  • 10 paid holidays throughout the calendar year
  • Want to continue learning? We'll support you 100%

ICW Group is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. ICW Group will not discriminate against an applicant or employee on the basis of race, color, religion, national origin, ancestry, sex/gender, age, physical or mental disability, military or veteran status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state or local law.

#LI-CB1

#LI-Hybrid

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