Front Desk Receptionist

3 weeks ago


Novi, United States Four Points by Sheraton Detroit Novi Full time
  • Job brief

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.

    Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.

    Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities

    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms
    • Provide information about our hotel, available rooms, rates and amenities
    • Respond to clients’ complaints in a timely and professional manner
    • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
    • Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
    • Upsell additional facilities and services, when appropriate
    • Maintain updated records of bookings and payments
    • Requirements and skills
      • Work experience as a Hotel Front Desk Agent,
      • Experience with hotel reservations software, 
      • Customer service attitude
      • Excellent communication and organizational skills

        Source: Hospitality Online



  • Novi, Michigan, United States Four Points by Sheraton Detroit Novi Full time

    Job brief We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience...

  • Front Desk

    4 days ago


    Novi, United States Miller Vein Full time

    Do you love to help people? Do you want to be a part of something bigger than yourself? Do you wish your voice was heard at work? If you answered yes to these questions, consider a career at Miller Vein.Daily WorkGreet customers with a smileCheck patients in/outSchedule appointments Collect paymentsPrint and organize paperworkEducate patients on procedure...

  • Front Desk Agent

    6 hours ago


    Novi, Michigan, United States Four Points by Sheraton Detroit Novi Full time

    Listed below is a summary of responsibilities and requirements. This does not include all duties or qualifications that may be required. Greet guests with a friendly welcome. Complete the check in process, informing the guest about the hotel amenities, and making the guest feel comfortable during this process by starting conversation with them. Promptly...

  • Biller

    8 hours ago


    Novi, United States Well-Being Pediatrics Full time

    Well-Being Pediatrics is looking to hire a Medical Biller/Coder. The ideal candidate will have a strong background in medical billing, be able to work closely with upper management, be organized, and capable and willing to be a self-learner (keeping abreast of current and future changes in medical billing/coding rules). Resume and References Required to...


  • Novi, United States Four Points by Sheraton Full time

    Job DescriptionJob DescriptionA Hotel Group Sales Manager is responsible for identifying and pursuing sales opportunities to bring group business to the hotel. This role entails:1. Identifying and targeting key markets and potential clients.2. Negotiating contracts for group bookings, including room rates, meeting spaces, food and beverage packages, and...


  • Novi, United States Four Points by Sheraton Full time

    Job DescriptionJob DescriptionA Hotel Group Sales Manager is responsible for identifying and pursuing sales opportunities to bring group business to the hotel. This role entails:1. Identifying and targeting key markets and potential clients.2. Negotiating contracts for group bookings, including room rates, meeting spaces, food and beverage packages, and...

  • Front Desk Clerk

    5 days ago


    Novi, United States Ascension Full time

    Details Department: Family Practice Schedule: Full-time Days, Mon, 8a - 5p, Tues 8a - 4:30p, Wed 8a - 4:30p, Th 8a - 4:30p, Fri 8a - 4:30p, will need to close 1 day/week which will be approx. 30 min longer Hospital: Ascension Medical Group Location: Novi, MI Benefits Paid time off (PTO) Various health insurance options &...


  • Novi, United States EOS USA Full time

    Human Resource Coordinator Location: Novi, Michigan Reporting to: Director of Human Resources This position is responsible for handling and coordinating the Human Resources and administrative duties for the Novi, Michigan facility and supporting the HR department and employees. What you will be Doing: Assist and conduct onboarding for new hires in Novi,...


  • Novi, United States EOS USA Full time

    Human Resource Coordinator Location: Novi, Michigan Reporting to: Director of Human Resources This position is responsible for handling and coordinating the Human Resources and administrative duties for the Novi, Michigan facility and supporting the HR department and employees. What you will be Doing: Assist and conduct onboarding for new hires in Novi,...


  • Novi, United States EOS Full time

    Human Resource CoordinatorLocation: Novi, MichiganReporting to: Director of Human ResourcesThis position is responsible for handling and coordinating the Human Resources and administrative duties for the Novi, Michigan facility and supporting the HR department and employees.What you will be Doing:•       Assist and conduct onboarding for new hires...


  • Novi, United States EOS Full time

    Human Resource CoordinatorLocation: Novi, MichiganReporting to: Director of Human ResourcesThis position is responsible for handling and coordinating the Human Resources and administrative duties for the Novi, Michigan facility and supporting the HR department and employees.What you will be Doing:•       Assist and conduct onboarding for new hires...


  • Novi, United States EOS of North America, Inc. Full time

    Job DescriptionJob DescriptionHuman Resources CoordinatorLocation: Novi, MIReports to: Director of Human ResourcesThis position is responsible for handling and coordinating the Human Resources and administrative duties for the Novi, Michigan facility and supporting the HR department and employees.What you will be Doing:Assist and conduct onboarding for new...