Customer Supply Representative

2 weeks ago


Hackettstown, United States Mars Full time

Job Description:

Customer Supply Chain Representative (CSCR) is based in our Hackettstown, New Jersey site. The CSCR is a hybrid role following onboarding.

The Customer Supply Chain Representative is directly responsible for the successful generation, fulfillment and delivery of customer purchase orders. This includes coordination, execution, problem resolution, analysis and communication necessary to ensure an excellent customer experience.

 

What are we looking for?

Minimum

  • Bachelor’s degree in Supply Chain, Logistics, Operations Management, Business Management and/or related field preferred or 2+ years’ experience in Supply Chain, Order Management Logistics or Customer-facing role.
  • Must be comfortable with external communication and conflict resolution
  • Proficiency in MS Excel

 

Preferred

  • Knowledge of EDI, ERP and SAP
  • Background in Account Receivables and Payables

 

What will be your key responsibilities?

  • Build a relationship with the customer to enhance trust and collaboration.
  • Manage order activities to insure timely delivery creation, load planning and adherence to requested arrival date.
  • Proactively communicate any issues to sales and the customer, take the lead to improve processes and resolve problems.
  • Manage key master data in all order management systems (SAP) and desk guide.
  • Represent customer at cross functional CMOS meetings and participate in problem solving and after action reviews as necessary.
  • Recognize and resolve any potential order conflicts to insure on time and in full order delivery.
  • First point of contact between the customer and key Mars Wrigley Confectionary functions to ensure timely production, delivery and risk mitigation for customer orders.
  • Manage projects to drive improvements to customer metrics.

#LI-AS2

#LI-Hybrid

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.



  • Hackettstown, New Jersey, United States Mars Incorporated Full time

    Job SummaryMars Incorporated is seeking a highly skilled Customer Supply Chain Representative to join our team. As a key member of our supply chain team, you will be responsible for ensuring the successful generation, fulfillment, and delivery of customer purchase orders.Key ResponsibilitiesBuild Relationships: Establish and maintain strong relationships...


  • Hackettstown, United States Mars Incorporated Full time

    Customer Supply Chain Representative (CSCR) is based in our Hackettstown, New Jersey site. The CSCR is a hybrid role following onboarding. The Customer Supply Chain Representative is directly responsible for the successful generation, fulfillment and Representative, Customer Experience, Supply Chain, Supply, Customer, Manufacturing, Retail


  • Hackettstown, United States Mars Incorporated Full time

    Job Description: Customer Supply Chain Representative (CSCR) is based in our Hackettstown, New Jersey site. The CSCR is a hybrid role following onboarding. The Customer Supply Chain Representative is directly responsible for the successful generation, fulfillment and delivery of customer purchase orders. This includes coordination, execution, problem...


  • Hackettstown, New Jersey, United States Mars Incorporated Full time

    About the Role:The Customer Supply Chain Representative is a key member of our team at Mars Incorporated, responsible for ensuring the successful generation, fulfillment, and delivery of customer needs. This hybrid role is based in our Hackettstown, New Jersey site, and involves working closely with various stakeholders, including Customer Experience, Supply...


  • Hackettstown, New Jersey, United States Domino's Pizza LLC Full time

    Pizza Maker & Customer Service RepresentativeAre you looking for a flexible work environment where you can thrive in a fast-paced setting? Domino's Pizza LLC is seeking a Pizza Maker and Customer Service Representative to join our team in Ann Arbor, MI. Key Responsibilities:Prepare and cook pizzas to meet high-quality standardsProvide exceptional customer...


  • Hackettstown, New Jersey, United States Domino's Pizza LLC Full time

    About the Role:As a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer experiences. Your key responsibilities will include greeting customers, taking orders, and maintaining a clean and organized store environment.Key Responsibilities:• Greet customers and provide a positive experience• Take...


  • Hackettstown, New Jersey, United States Domino's Franchise Full time

    **Job Summary**Domino's Franchise is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, preparing and serving pizzas, and maintaining a clean and safe working environment.**Responsibilities:**Provide...


  • Hackettstown, New Jersey, United States Domino's Franchise Full time

    Job Opportunity at Domino's FranchiseAbout the Role:We are seeking a motivated and customer-focused individual to join our team as a Pizza Maker and Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, preparing high-quality pizzas, and maintaining a clean and safe working...

  • Supply Chain Manager

    2 months ago


    Hackettstown, United States Astrodyne TDI Full time

    Job DescriptionJob DescriptionAs our Supply Chain Manager, you'll be the cornerstone of our supply chain team, honing processes and procurement to perfection. You'll ensure the ERP system is a well-oiled machine, leading to accurate MRP demand. With your expertise, strategic supplier relationships will not only be initiated but nurtured, and cost...


  • Hackettstown, New Jersey, United States Astrodyne TDI Full time

    Company Overview:At Astrodyne TDI, we are dedicated to driving global innovation through our cutting-edge technological solutions. We are in search of a skilled and detail-oriented Buyer/Planner to enhance our supply chain operations.Role Overview:This position is essential for ensuring the seamless and efficient execution of our production processes,...

  • Technical Applications

    2 months ago


    Hackettstown, United States Iscar Metals, Inc. Full time

    Job DescriptionJob DescriptionISCAR METALS, INC., a dynamic and innovative cutting tool company, has an immediate opening for a Technical Applications/Sales Representative for the New Jersey area.Preferred candidates will have a minimum of 3-5 years machining & industrial sales experience but we are always willing to train the right individual that has a...


  • Hackettstown, New Jersey, United States Mavis Tire Supply Full time

    Unlock Your Career Potential as an Automotive Tire Technician at Mavis Tire SupplyMavis Tire Supply is seeking highly motivated and skilled Automotive Tire Technicians to join our team. As a key member of our team, you will play a vital role in ensuring the safety and satisfaction of our customers by installing new tires and wheels, and performing tire...


  • Hackettstown, New Jersey, United States Mavis Tire Supply Full time

    About the JobMavis Tire Supply is seeking highly skilled and motivated Automotive Tire Technicians to join our team. As a Tire Technician, you will be responsible for installing new tires and wheels, performing tire services such as rotations, balancing, and flat repairs, and ensuring that our valued customers' vehicles are operating safely.Key...


  • Hackettstown, New Jersey, United States WEIS LLC Full time

    {"Job Title": "Customer Experience Associate", "Job Description": "Job SummaryWe are seeking a Customer Experience Associate to join our team at WEIS LLC. As a Customer Experience Associate, you will be responsible for providing exceptional customer service, operating front-end scanning equipment and cash registers, and maintaining a clean and organized...

  • Show Representative

    1 week ago


    Hackettstown, New Jersey, United States O GORMAN BROTHERS INC Full time

    Job Title: Show RepresentativeWe are seeking a highly motivated and enthusiastic Show Representative to join our team at O Gorman Brothers Inc. as a Show Worker.Job SummaryThe Show Representative is responsible for generating new leads for our company at malls, shows, and exhibits, and setting up appointments for free in-home estimates.Key...


  • Hackettstown, New Jersey, United States Zufall Full time

    {"title": "Patient Representative", "description": "Job SummaryZufall Health is seeking a Patient Representative to join our team. As a Patient Representative, you will be the first point of contact for patients and visitors, providing exceptional customer service and ensuring a positive experience for all.Key ResponsibilitiesGreets patients and visitors in...


  • Hackettstown, United States Mars Full time

    Job Description:Customer Collaboration Director - Hackettstown, NJThe Customer Collaboration Director is responsible for building strategic customer relationships, implementing the company’s customer service strategy, and coordinating with internal business partners to improve customer service, all while optimizing the balance across service, costs and...


  • Hackettstown, New Jersey, United States O'Gorman Bros. Bath Fitter Full time

    Job Description:We are seeking a highly motivated and energetic individual to join our Outside Events team as an Event Marketing Representative. As a representative, you will be responsible for engaging with potential customers at various trade shows, home shows, expos, and community events.Key Responsibilities:Engage with new customers at trade shows, home...


  • Hackettstown, United States Mars Incorporated Full time

    Job Description: Here at Mars, we work together for the world we want tomorrow, for people, pets and our planet. From being a socially responsible business, to investing in our Associates to help them be their best selves - we're always looking at how we can make tomorrow brighter. As an Associate, the paths you choose, the relationships you build, and the...


  • Hackettstown, New Jersey, United States Atlantic Health System Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Food Services Representative to join our team at Atlantic Health System. As a key member of our food services team, you will be responsible for preparing and serving food and beverages in a variety of settings, including hospitals and patient dining areas.Key ResponsibilitiesPrepare and...