Technical Lead

3 weeks ago

Indianapolis, United States Eli Lilly and Company Full time

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Lilly's Purpose

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

Come be a part of being a team that is at critical to the launch of lifesaving medicines

The Global Business Unit IT team is at the forefront of leveraging data and technology to launch new medicines to market, to raise awareness and to gain access to medicines for appropriate patients. With a deep technical and business understanding, working across working across all therapeutic areas/disease states, we design and implement digital solutions to power our business, creating best-in class customer engagements that improve patient outcomes and deliver business results.

As part of our commitment to improving patient outcomes, Customer Support Programs (CSP) play a critical role in patient care by helping patients get off to a good start by providing easy access to Lilly medicines, connecting them to vital support resources throughout their treatment journey.

What You'll Be Doing

The Salesforce Marketing Cloud Tech Lead is responsible for performing full-cycle software development tasks in an Agile Software Development environment in addition to leading a team of Marketing Cloud developers. The individual in this position will be responsible for, but not limited to, defining solution specifications from business requirements; configure/build/customize Salesforce Marketing Cloud and lead a team of Marketing Cloud developers.

How you'll Succeed

  • Guide a team of Marketing Cloud developers in implementing Marketing Cloud.
  • Provide Salesforce Marketing Cloud subject matter knowledge in the evaluation, design, planning and deployment of technical solutions to drive exceptional user experience and increased productivity.
  • Design and deliver industry-leading solutions on the Salesforce Marketing Cloud platform.
  • Partner with the MC Senior Tech Lead to provide guidance and expertise on Salesforce Marketing Cloud architecture, design and implementation and design and lead Marketing Cloud development efforts.
  • Collaborate with business stakeholders to prioritize various initiatives, assist in developing requirements and translating business requirements into technical specifications.
  • Provide estimates of the level of effort to implement a solution based on business requirements.
  • Lead technical design sessions, design and document technical solutions that are aligned with the client's business objectives.
  • Lead grooming workshops with business and technical resources
  • Conduct design walkthroughs
  • Lead the technical delivery of Marketing Cloud implementations.

What You Should Bring

  • Understanding of Agile principles, including user story creation and grooming
  • Experience defining business requirements, writing user stories, and providing detailed system and functional designs.
  • Excellent verbal/written communication skills with ability to effectively interact with individuals at all levels of responsibility and authority.
  • Strong trouble-shooting and organizational skills and ability to work on multiple projects simultaneously.
  • Proactive mindset that can solve issues and involve stakeholders as needed.
  • Strong learning agility
  • Strong self-management skills
  • Ability to balance multiple projects and changing requirements.

Basic Qualifications:

  • Bachelor's Degree in Computer Science, Information Technology or related technical field
  • 3+ years of hands-on experience in setting up, configuring and managing Salesforce Marketing Cloud.
  • Must have 3+ years of hands-on experience working with Email Studio, Journey Builder, Audience Builder and Automation Studio

Desirable Skills:

  • Pharmaceutical or healthcare industry experience.
  • Proficient with AMPscript, SSJS, XML, and other web development languages (HTML5, CSS3, JavaScript).
  • Experience with web development design languages, scripting tools, and protocols such as HTTP, CSS, XSLT, AJAX, JQuery.
  • Understands digital marketing strategy and production processes.
  • Self-motivated to work and learn independently while solving problems.
  • Quick learner to new trends in technology.
  • Experience with Salesforce Marketing Cloud and Salesforce CRM.
  • Marketing Cloud Connector, and MobileConnect experience preferred.

#IT

Eli Lilly and Company, Lilly USA, LLC and our wholly owned subsidiaries (collectively "Lilly") are committed to help individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at Lilly, please email Lilly Human Resources ( Lilly_Recruiting_Compliance@lists.lilly.com ) for further assistance. Please note This email address is intended for use only to request an accommodation as part of the application process. Any other correspondence will not receive a response.

Lilly is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.

Our employee resource groups (ERGs) offer strong support networks for their members and help our company develop talented individuals for future leadership roles. Our current groups include: Africa, Middle East, Central Asia Network, African American Network, Chinese Culture Network, Early Career Professionals, Japanese International Leadership Network (JILN), Lilly India Network, Organization of Latinos at Lilly, PRIDE (LGBTQ + Allies), Veterans Leadership Network, Women's Network, Working and Living with Disabilities. Learn more about all of our groups.

#WeAreLilly

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