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Pharmacy Assistant

2 months ago

Minneapolis, United States Hennepin County Medical Center Full time
Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult and Pediatric Trauma Center and acute care hospital. The comprehensive healthcare system includes a 484 bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of primary and specialty care clinics in Minneapolis and in suburban communities. Hennepin Healthcare has a large psychiatric program, home care and hospice, and operates a research institute, innovation center and philanthropic foundation SUMMARY:

We are currently seeking a Pharmacy Assistant to join our Specialty Pharmacy Services Pharmacy team. This position is full time with benefits, day/eve shift, and every 3rd weekend.

Under the supervision of other Pharmacy staff, the Pharmacy Assistant provides prompt, efficient, and friendly customer service in a fast work environment in a community pharmacy setting. Must be able to handle multiple tasks (waiting on customers, putting away medications, performing clerical duties, etc.) every day. Assist technicians and pharmacists in the preparation and distribution of prescription medications RESPONSIBILITIES:
  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all patient interactions
  • Handles cash register transactions accurately and efficiently
  • Handles inquiries that do not require a certified pharmacy technician or pharmacist's expertise and judgment
  • Prepares prescriptions to be mailed or couriered to patients
  • Places completed prescription orders in the appropriate location of the will-call bins
  • Files paper prescriptions after they have been dispensed
  • Stocks pharmacy medications and supplies received from distributor/wholesaler and refills vials, paper and labels in the printers, and other general clerical duties as assigned
  • Assists with returning unclaimed prescriptions from will-call to pharmacy stock
  • Tubes completed discharge medications to the floors for patients leaving the hospital
  • Assists with checking pharmacy shelves for medication outdates as determined by pharmacy procedure
  • Maintains cleanliness of pharmacy and dispensing area
  • Smiles and greet patients in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere

QUALIFICATIONS:

Minimum Qualifications:

  • High school diploma or equivalent

  • Previous customer service experience


Preferred Qualifications:

  • Previous experience as a pharmacy assistant/clerk

  • Previous experience managing point-of-sale transactions

  • Computer and advanced keyboard/typing skills

  • Ability to speak a second language - Spanish, Somali or Hmong preferred

  • Working towards a licensed technician certification through a certified national program


Knowledge/ Skills/ Abilities:

  • Be at least 18 years of age

  • Maintains the confidentiality of the customer's private medical information according to the HIPPA act

  • Possess strong interpersonal skills; be a team player, and promote positive team environment

  • Excellent customer service and communication skills

  • Proficient in the English language

  • Good attention to detail

  • Ability to problem solve effectively

  • Ability to follow policies and procedures

  • Ability to apply basic math skills

  • Basic typing skills

You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer.
Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Department: Specialty PharmacyPrimary Location: MN-Minneapolis-Downtown Campus Standard Hours/FTE Status: FTE = 1.00 (80 hours per pay period)Shift Detail: Day, Evening, Every 3rd WeekendJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: Union Job Posting: Jul-09-2024
EEO/Disability/Veteran employer.