Sea Logistics Drayage Specialist
2 months ago
- You will assign, rate, and send delivery orders accurately to ensure the best possible service, while mitigating cost for
the company - Making sure when dispatching delivery orders are being dispatched by changing status to âCHIâ, no errors
holding the delivery order to go over trucker's system missing âBL/BKGâ, âratedâ, - You have an understanding your assigned geographical market for ports and ramps
- Monitor shipments to ensure all status are completed timely, any afterhours/weekend delivery or challenges
must be informed to direct management. - Work alongside internal and external stakeholders to meet load expectations and communicate any shipment
updates. Emails needs to be answered within 1 hour of receipt, after first follow up a call must be made, Any
email from our Data Quality team must be reviewed by coordinator to ensure shipment is a go, follow up after
them or call trucker if necessary. - Document any service failures or exceptional events on the file, additional charges not billable to customer,
demurrage/rail storage request with responsible party - Address financial transactions with relevant parties by working in conjunction with the accounting department
and team management to assure payables are on time - Collect and organize data for reporting
- Seek constant self-development through Kuehne+Nagel Learning initiatives on operational systems, markets, policies, and behaviors
- Collaborate with internal and external stakeholders in order to provide excellent customer service
- Ensure vendor invoices are received timely and complete
- 1+ years' Industry experience
- 1+ years' leadership experience
- 1+ years' Sea Logistics experience
- You have a high level of knowledge in Logistics, Operations, and Import/Export regulation
- You have the ability to travel for business reasons
- You have the ability to work onsite 5 days per week
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