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Account Manager

2 months ago


Los Angeles, United States TE Connectivity Full time

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. 

Job Overview

TE Medical offers an extremely broad range of innovative products and services to fit the unique demands of the medical industry.   Our components, subassemblies and devices are developed to meet to exacting specifications of end users’ needs - for patient comfort, ergonomics, signal integrity, compact packaging, durability or sterilization. We understand the unique environmental requirements that medical devices must withstand as well as all the appropriate regulatory requirements.  Whether the product calls for micro miniature dimensions for tiny devices...tight tolerances for signal integrity... materials that can survive sterilization cycles...or the vital connections required by critical care equipment, TE Medical solves sophisticated interconnect challenges with years of experience, modern design tools, precision equipment and global manufacturing service.
 
We are seeking an Account Manager to cover the Southern California region. TE Medical offers a competitive compensation and benefits package. For more information about our positions, products and/or to apply for this position, please visit our web site at www.te.com.  We are an EEO Employer Dedicated To Work Force Diversity.

Account Manager – Los Angeles, CA
 
We are seeking an Account Manager to be located in Southern California. 
 
The  Account Manager is responsible for driving sales growth in alignment with TE medical capabilities and strategy.  Responsibilities also include the positioning the TE medical value proposition with customers, relationship management, lead generation, as well as engagement in the demand planning process.  The management of internal support through the S&OP and Stage & Gate processes, along with developing a strong relationship with Customer Service, Engineering, Operations and Marketing teams, is critical to delivering superior TE products and service.
 

Responsibilities
  • Manages and builds strong relationships with key accounts, ensuring that clients are consistently satisfied with the organization's product and services. 
  • Creates and manages business plans to ensure successful execution of territory sales objectives and Medical BU growth initiatives. 
  • Ongoing development of future sales activity, including the ability to identify and qualify prospective customers.
  • Identifies opportunities for custom, innovative solutions, which will not only differentiate TE Medical from competition, but will also drive target margin contributions in line with strategy.
  • Develops a thorough understanding of key accounts to include: their applications, product requirements, and key decision makers.
  • Coordinates with internal stakeholders to ensure favorable relationships with key accounts.
  • Resolves or escalates issues, evaluating the client's needs and proposes potential solutions for addressing client issues or concerns.
  • Serves as a single point of contact for the client and coordinates work of service teams, establishing review schedules for client check-ins.
  • Professionally represents TE Medical as a highly competent technical, sales specialist; ensuring high customer confidence and satisfaction.  Confidently presents a working knowledge of TE Medical BU capabilities and competencies through presentations, sales samples and collateral materials. Delivers polished presentations and written correspondence.   
  • Regularly engages with critical functional areas of the business to ensure all are in agreement with territory business plan and execution timeframes.  These functional areas would include Engineering, Operations, Customer Service and Marketing.
  • Develops and maintains relationships with critical customer contact points, including Engineering, Planning/Purchasing, Quality and Supply Chain Management.  
  • Effectively communicates the customer’s product and commercial requirements to internal stakeholders throughout the RTS, Stage Gate & Sales & Operations Planning (S&OP) processes.
  • Capable of driving execution both internally and within the organizations of our customers.
  • Understands and complies with the values, policies and regulations of TE Connectivity.
  • Maintains and updates Salesforce (customer relationship management tool) on a regular basis with territory and customer activities.
     
What your background should look like:
  • Candidate must have 8 or more years of sales experience.
  • Bachelor’s degree in Business or Engineering (Mechanical or Electrical) preferred
  • Strong technical knowledge of OEM sales psyche and medical cable/interconnect systems business is desired.
  • Previous technical sales experience to medical device OEMs.
  • Sales to Medical OEMs in Minimally Invasive/Catheter Market Segments, preferred.
  • History of consistently delivering sales results in excess of expectations.
  • Strong sales presentation skills.
  • Excellent interpersonal and written communication skills.
  • Ability to work independently but also as part of a team.
  • Demonstrated ability to effectively organize, prioritize and accomplish multiple tasks, make decisions and solve problems independently.
  • PowerPoint, Outlook, Excel and Word computer skills are required.
  • Position requires limited travel (