Assistant Store Manager
3 months ago
The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities assigned by the Restaurant Manager.
Responsibilities:
Team Environment:
- Assist to recruit, hire, onboard and develop employees
- Communicate job expectations to employees
- Hold team members accountable for their behavior and performance, addressing concerns promptly
- Support the development of team members
- Create and maintain a guest first culture in the restaurant
- Ensure all shifts are appropriately staffed to achieve guest service goals
- Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
- Ensure Brand standards, recipes and systems are executed
- Help prepare and complete action plans; implement production, productivity, quality and guest service standards
- Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
- Control costs to help maximize profitability
- Execute all in-restaurant marketing promotions in a timely manner
- Execute new product roll-outs including team training, marketing and sampling
- Drive sales goals and track results
- Fluent in English
- Restaurant, retail, or supervisory experience
- Basic computer skills
- At least 18 years of age (where applicable)
- Basic writing skills
- High School diploma, or equivalent
- Proficient in math and financial management
Great Focus:
- Understands and exceeds guest expectations, needs and requirements
- Displays a sense of urgency with guests
- Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
- Resolves guest concerns by following Brand recommended guest recovery process
- Sets and maintains high standards for self and others, acts as a role model
- Consistently meets or exceeds goals
- Contributes to the overall team performance; understands how his/her role relates to others
- Sets, prioritizes and maintains focus on important activities
- Reads and interprets reports to establish goals and deliver results
- Seeks ideas and best practices from other individuals, teams, and networks and applies them
- Identifies and resolves issues and problems
- Uses information at hand to make decisions and solve problems; includes others when necessary
- Identifies root cause of a problem and implements a solution to prevent from recurring
- Empowers others to make decisions and resolve issues
- Develops and maintains relationships with team members
- Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
- Encourages collaboration and teamwork
- Leads others; negotiates and takes effective action
- Identifies and communicates team goals
- Monitors progress, measures results and holds others
- Creates strong morale and engagement within the team
- Accepts responsibilities for personal and team commitments
- Recognizes and rewards employee's strengths, accomplishments and development
- Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
- Seeks to understand conflict through active listening
- Recognizes conflicts as an opportunity to learn and improve
- Resolves situations using facts involved, ensuring consistency with policies and procedures
- Escalates issues as appropriate
- Developing Direct Reports and Others
- Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
- Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
- Provides challenging assignments for the purpose of developing others
- Uses coaching and feedback opportunities to improve performance
- Identifies training needs and supports resources for development opportunities
- Works collaboratively with employees to create individual development plans to strengthen employee's knowledge and skills
- Regularly discusses progress towards goals, reviews performance and adjusts development plans
- Provides challenging assignments for the purpose of developing others
- Uses coaching and feedback opportunities to improve performance
- Identifies training needs and supports resources for development opportunities
- Understands guest and competition; translates and applies own expertise to address business opportunities
- Approaches situations with an innovative mind and looks beyond the obvious to deliver solutions and implement change
- Has a working knowledge of profit and loss and other key financial measurements in order to identify business trends, make adjustments accordingly and set goals
- Understands, analyzes and communicates the key performance/profit levers and manages to these measures
-
Assistant Store Manager
3 months ago
Manchester, United States O'Reilly Auto Parts Full timeThe Assistant Store Manager will support the Store Manager in areas of sales, customer service, store appearance and store operations. This position will manage the store during the Store Manager’s absence and/or when working opposing shifts. The Assistant Manager will be expected to lead the store team members in servicing customers. ESSENTIAL JOB...
-
Assistant Convenience Store Manager
2 weeks ago
Manchester, United States Haffner's Full timeJob DescriptionJob DescriptionDescription:***Eligible for up to a $300 sign on bonus and earn $600 for each qualifying referral, see hiring manager for details***Title: Assistant Convenience Store ManagerPay: $18 / HourAbout us:Haffner's: A Regional Leader Fueled by Family, Integrity, and Safety.At Haffner's, we're more than a company –...
-
Assistant Store Manager
3 months ago
Manchester, New Hampshire, United States Dunkin' Full timeWork With Us at NGP Management Dunkin'Work today get paid tomorrowGrowth opportunities – we promote from withinGreat benefits package including medical, dental, vision, 401k and more What we offer you:A supportive environment that values your individual contributionsA tuition discount at Southern NH University to continue your educationGreat...
-
Assistant Store Operations Manager
1 day ago
Manchester, New Hampshire, United States Haffner's Full timeJob OverviewHaffner's is seeking a highly skilled Assistant Store Manager to provide exceptional customer service and lead a team of retail professionals. As a key member of our management team, you will be responsible for implementing company policies, procedures, and initiatives to drive sales growth and customer satisfaction.Key Responsibilities:Resolves...
-
Assistant Store Manager, Operations Lead
6 days ago
Manchester, New Hampshire, United States Forever 21 Full timeJob SummaryThe Assistant Store Manager, Operations Lead is a key member of the store management team, responsible for supporting the Store Manager in driving sales, customer satisfaction, and operational excellence. This role requires a strong customer service mentality, excellent communication and leadership skills, and the ability to work effectively in a...
-
Assistant Store Manager, Operations
1 month ago
Manchester, United States Forever 21 Full timeOverview: The Assistant Manager Operations reports to and supports the Store Manager in ensuring the store team delivers top quality customer service and creates an excellent customer experience. The Assistant Store Manager Operations will help manage Sales Associates, FT Store Supervisors and PT Store Supervisors in maintaining and driving sales, customer...
-
Assistant Store Manager
3 months ago
Manchester, United States Dunkin' Full timeWork With Us at NGP Management Dunkin'!Work today get paid tomorrow!Growth opportunities – we promote from withinGreat benefits package including medical, dental, vision, 401k and more! What we offer you:A supportive environment that values your individual contributionsA tuition discount at Southern NH University to continue your educationGreat...
-
Assistant Store Manager
3 months ago
Manchester, United States Staples Full timeAs an Assistant Manager, you will be a collaborative and inclusive part of helping our customers while leading a fun, team-oriented culture. You will drive sales and customer engagement, grow services in the store, and ensure the store is ready for business. You and your team will establish customer relationships that build loyalty, provide total solutions...
-
Store Manager
3 months ago
Manchester, New Hampshire, United States Dunkin' Full timeCome work with us at NGP Management Dunkin' Amazing bonus potential5-day work week and out by 3 on most days Affordable insurance options and 401k matching program.At NGP Management, we strive to be the Dunkin' employer of choice through encouraging our people to live our company values every day – growth, relationships, caring and doing what is right....
-
Store Manager
3 months ago
Manchester, United States 7-Eleven Full time $50,000 - $60,000If you enjoy working as part of a restaurant management team and have previous supervisory experience, we would love the opportunity to talk with you about our Restaurant Leader role! We’re focused and dedicated to your success! Many of our top managers started their career as a cashier, some even as part-timers simply looking for some extra income. Fast...
-
Retail Store Manager
1 day ago
Manchester, New Hampshire, United States Savers Value Village Full timeAbout UsSavers and Value Village are international thrift retailers dedicated to championing reuse and inspiring a future where second-hand is second nature.Our MissionWe supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit...
-
Store Manager Buckland Hills
3 months ago
Manchester, United States GNC Full timeJob DescriptionJob DescriptionCompany DescriptionAs the global leader in health and wellness innovation since 1935, GNC motivates people to reach their goals with the most trusted and exciting selection of products in the industry.As #TeamGNC, we work hard to ensure that our consumers come first. We are always cultivating and collaborating on new ideas to...
-
Store Lead
3 weeks ago
Manchester, United States Tailored Brands Inc Full timeReports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This position is assigned store keys to open and close the store when...
-
Assistant Store Manager
3 months ago
Manchester, New Hampshire, United States Dunkin' Full timeWe are look for Assistant Restaurant Managers to help lead our Dunkin' team The Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. They assist in the development of Crew and Shift Leaders and fulfill accountabilities...
-
Store Manager
3 months ago
Manchester, United States Dunkin' Full timeCome work with us at NGP Management Dunkin'! Amazing bonus potential5-day work week and out by 3 on most days! Affordable insurance options and 401k matching program.At NGP Management, we strive to be the Dunkin' employer of choice through encouraging our people to live our company values every day – growth, relationships, caring and doing what is right....
-
Store Associate
2 weeks ago
Manchester, United States Families in Transition Full timeAt Families in Transition, we're on a mission to Prevent and Break the Cycle of Homelessness. Our mission moves us to empower people and we do that by providing dignified housing, by delivering comprehensive and innovative solutions, by developing collaborative relationships with our clients and partners, and by creating opportunities for donors and...
-
Store Associate
1 week ago
Manchester, United States Families in Transition Full timeAt Families in Transition, we're on a mission to Prevent and Break the Cycle of Homelessness. Our mission moves us to empower people and we do that by providing dignified housing, by delivering comprehensive and innovative solutions, by developing collaborative relationships with our clients and partners, and by creating opportunities for donors and...
-
Assistant Manager
6 days ago
Manchester, New Hampshire, United States Andy's Frozen Custard Full timeJob Summary: We are seeking a highly motivated and experienced Assistant Manager to join our team at Andy's Frozen Custard. As an Assistant Manager, you will play a key role in driving the success of our store by leading operations, staffing, customer satisfaction, product quality, financial performance, and team development.Key Responsibilities:Lead Store...
-
Store Manager
4 days ago
Manchester, New Hampshire, United States GNC Full timeJob DescriptionAbout GNCGNC is a leading health and wellness company that has been innovating in the industry since 1935. We are committed to helping our customers achieve their health and wellness goals with our wide range of products and services.About the RoleWe are seeking a dynamic and experienced Store Manager to join our team. As a Store Manager, you...
-
Store Manager
1 month ago
Manchester, New Hampshire, United States Dunkin' Full timeAre you looking for a great management opportunity? Work With Us at NGP Management Dunkin'Competitive salary plus amazing bonus potentialGrowth opportunities – we strive to promote from withinGreat benefits including medical, dental, vision and 401k matching Here is what NGP Management offers:Enjoy our fun, team-oriented culture that provides an excellent...