Attendant - Guest Room

4 weeks ago

Dover, United States Bally’s Dover Full time
DescriptionMajor Focus

Responsible for cleaning hotel guest rooms and for providing exceptional customer service to all guests.Essential Functions

  • Ensures the hotel rooms and bathrooms are clean. Responsible for all aspects of cleanliness for the entire room, paying attention to details such as window treatments, replenishment of bathroom amenities and room lighting,
  • Responsible for immediately reporting any damaged or missing guestroom items to supervisory staff.
  • Responsible for immediate notification of completion of a departure room by dialing in the new vacant and ready room status to make the room available as soon as possible to newly arriving guests.
  • Participates in daily inspections of section completed with supervisory staff.
  • Provides exceptional customer service
  • Work safely, following all established safety rules and regulations.
  • Communicate effectively with co-workers, supervisors and guests.
  • Follow all relevant policies and procedures.
  • Complies with the company’s recycling program standards. Additional Functions
    • Perform other duties as assigned.Requirements/Education
      • High school diploma, GED, or equivalent experience preferred.
      • Must be able to understand and communicate in English and possess good communication skills.
      • Must be friendly and cooperative.
      • Must be able to report to work on time as scheduled
      • Must be able to work weekends, holidays and nights as needed
      • Must be able to successfully pass a background check
      • Must present an overall professional appearance and report to work in appropriate attire

        The Above Description Denotes Some Of The Specific Characteristics Which Are Necessary To Perform The Principal Functions Of The Job And Are Not Intended To Be A Description Of All Work Requirements That May Be Inherent In The Position.

        Bally's Dover Is An Equal Opportunity Employer.Addendum To Job Description

        These are physical and mental requirements of the position as it is typically performed. Inability to meet one or more of these physical or mental requirements will not automatically disqualify a candidate or employee from the position. Upon request for a reasonable accommodation, the Company will review for reasonableness, depending on the requirement, the essential functions to which it relates, and the proposed accommodation. Physical Requirements

        X

        Seeing

        X

        Pull ( 350 pounds)

        X

        Bend

        Color Perception

        Climb, Ascend/Descend (Stairs, Ladders)

        X

        Stoop /Kneel /Crouch

        X

        Hearing / Listening

        X

        Lift ( pounds)

        Taste

        X

        Clear Speech / Talking

        X

        Carry ( pounds)

        Smell

        X

        Touching

        Drive (local / long distance)

        Repetitive Motion

        X

        Dexterity /Hand

        Walk for Extended Periods

        Run

        X

        Dexterity /Fingers

        X

        Stand for Extended Periods

        X

        Reach (Above Shoulder)

        X

        Push ( 350 pounds)

        X

        Sit for Extended Periods

        Other: Mental / Reasoning Requirements

        Reading – Simple

        Writing – Simple

        Advanced Math Skills

        Reading – Complex

        Writing – Complex

        Analysis / Comprehension

        Clerical

        Basic Math Skills

        Judgment / Decision Making Work Environment

        X

        Shift Work

        Outside

        Pressurized Equipment

        X

        Works Alone

        Extreme Heat

        Moving Objects

        X

        Works with Others

        Extreme Cold

        High Places

        X

        Verbal Contact with Others

        Extreme Noise

        X

        Fumes / Odors

        X

        Face-to-Face Contact

        X

        Mechanical Equipment

        Hazardous Materials

        X

        Inside

        Electrical Equipment

        X

        Dirt / Dust Disclaimer

        The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all personnel so classified.

        Source: Hospitality Online

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