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Director of Business Intelligence
2 months ago
Position Title: Director of Insights
Employment Status: Full-time
Reports to: VP Quality Systems & Risk Management
Agency Division: Operations
FLSA Status: Exempt
SCI Summary: SCI supports people with disabilities, behavioral challenges, medically complex needs, transitioning youth, the elderly, and other populations using Maryland Department of Health's Targeted Case Management and Supports Planning work models as well as a concierge level geriatric care management and care partner model.
Position Summary: As the Director of Insights, you will play a pivotal role in driving transformative change within our organization. Your work will help to unlock new opportunities, generate groundbreaking ideas, and propel the organization toward a future of sustained person-centered excellence. Leveraging your strong analytical skills, you will be responsible for developing reports, dashboards, and models that contribute to critical business decisions.
Essential Duties:
- Develop and leverage Business Data to develop routine and ad hoc analytics reporting, visuals, and dashboards to uncover insights about the health of the business.
- Develop deep understanding of organizational data to produce accurate, up-to-date, self-service dashboards for varying levels of leadership.
- Communicate complex analytical concepts and processes to leaders.
- Maintain data integrity, collaborating with cross-functional teams to define data integrity and data quality metrics.
- Translate business problems into a clear analytics workplan with appropriate solutions for execution.
- Proactively partner across functional areas for shared learning and continued elevation of SCI's analytics practice.
- Continuously analyze and identify critical business trends, risks, and opportunities.
- Serve as a voting member of our internal Quality, Compliance, and Risk Management Committee.
Supervisory Duties:
- Supervise Team Members such as Data Scientist, Reporting Analyst, and other designated roles.
- Work collaboratively with Team Members to identify and achieve professional development goals.
Education Required:
- Bachelor's degree in a relevant field (e.g., business, technology, data science). An advanced degree (e.g., MBA) is preferred.
Experience Required:
- Seven (7) or more years of current progressive, operational experience in Business Intelligence, Data Science, Technical Program Management, or similar.
- Three (3) or more years of senior level leadership/management experience.
- Experience building out and/or scaling an existing Business Intelligence and/or Analytics function.
- Experience leading process improvement initiatives and business process documentation.
- Excellent computer skills with knowledge of Microsoft Office Suite and data visualization tools.
Physical Demands: Generally, presents standard office environment. Must be able to remain in a stationary position >95% of the time. Continually operates a computer and other office productivity machinery. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. This job description is subject to change at any time.
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