Assistant Director of Housekeeping
1 month ago
Job Category Housekeeping & Laundry
Location Philadelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? Y
Position Type Management
Job Summary
Assists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms, public space and employee areas are clean and well maintained. Directs and works with team to successfully execute all housekeeping operations. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget. Responsible for inspecting areas of responsibilities and following up with a plan for improving results.Candidate ProfileEducation And Experience
High school diploma or GED; 2 years experience in housekeeping or related professional area.OR
2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required. Core Work Activities Managing Housekeeping Operations And Budgets Reviews staffing levels to ensure the guest service, operational needs and financial objectives are met. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises an effective inspection program for all guestrooms and public space. Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Ensures all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to ensure understanding. Supervises daily housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results. Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same with them. Schedule employees to business demands and for tracks employee time and attendance. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to policy. Observes service behaviors of employees and provides feedback to individuals. Ensures employee recognition is taking place on all shifts. Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Review employee satsifaction results. Participates in interviewing and hiring of team members with the appropriate skills. Ensuring Exceptional Customer Service Sets a positive example for guest relations. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.The salary range for this position is $75,000.00 to $91,000.00 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,Begin your purpose, Belong to an amazing global team, and Become the best version of you.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, Begin your purpose, Belong to an amazing global team, and Become the best version of you.
Source: Hospitality Online
-
Assistant Director of Housekeeping
2 days ago
Philadelphia, United States Sage Hospitality Full timeWhy us?: American freedom gained its foothold in Philadelphia - a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all - the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic—a modern hotel...
-
Assistant Director of Housekeeping
2 weeks ago
Philadelphia, Pennsylvania, United States Sage Hospitality Group Full timeWhy us?American freedom gained its foothold in Philadelphia – a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all – the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic—a modern hotel...
-
Assistant Director of Housekeeping
4 weeks ago
Philadelphia, Pennsylvania, United States Sage Hospitality Group Full timeWhy us?American freedom gained its foothold in Philadelphia – a fiercely independent spirit that remained to infuse its commerce, its culture, and its people. At the intersection of it all – the very vibrant Logan Square, now anchored by its namesake hotel, The Logan. The Logan inspires with a lively urbane flair and luxe aesthetic—a modern hotel...
-
Director of Housekeeping
1 week ago
Philadelphia, United States Hampton Inn Convention Center Full time**Opportunity: Director of Housekeeping - Hampton Inn** Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial standards. Create a work environment whereby housekeeping staff feels genuinely valued and appreciated for...
-
Director of Housekeeping
1 week ago
Philadelphia, United States Hampton Inn - Philadelphia Full timeOverview: **Opportunity: Director of Housekeeping** Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial standards. Create a work environment whereby housekeeping staff feels genuinely valued and appreciated for their...
-
Director of Housekeeping
4 weeks ago
Philadelphia, United States Hampton Inn Philadelphia Center City Convention Center Full timeOverview Opportunity: Director of Housekeeping Effectively lead and control housekeeping operations and staff, ensuring hotel rooms and public spaces are clean and well maintained in accordance with brand and/or HHM operations and financial standards. Create a work environment whereby housekeeping staff feels genuinely valued and appreciated for their...
-
Assistant Director of Housekeeping
4 weeks ago
Philadelphia, United States Philadelphia Marriott Downtown Full timeJob Number 24048858Job Category Housekeeping & LaundryLocation Philadelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type ManagementJob SummaryAssists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms,...
-
Assistant Director of Housekeeping
4 weeks ago
Philadelphia, Pennsylvania, United States Philadelphia Marriott Downtown Full timeJob Number Job Category Housekeeping & LaundryLocation Philadelphia Marriott Downtown, 1201 Market Street, Philadelphia, Pennsylvania, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? YPosition Type ManagementJob SummaryAssists in managing housekeeping functions and staff on a daily basis to ensure property guest rooms, public space...
-
Director of Housekeeping
7 days ago
Philadelphia, United States The Bellevue Hotel Full timeCompensation Type: Yearly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Assistant Director of Housekeeping
3 weeks ago
Philadelphia, United States Hilton Full timeAssistant Director of Housekeeping - Inn at Penn, a Hilton Hotel Leads, trains and supervises room/suite attendants and housepersons on a floor/in an area to ensure all rooms/suites and public areas meet established cleanliness and quality standards. Assesses inventory of, assigns, inspects and verifies and reports status of rooms/suites. Monitors payroll...
-
Professional Residential Cleaner
2 weeks ago
Philadelphia, United States Amenity Housekeeping Full timeAt Amenity Housekeeping, we pride ourselves on providing high-quality housekeeping services for luxury apartments. We offer a concierge-style experience that exceeds client expectations, with a focus on open and transparent communication to cultivate lasting relationships. We are looking for a professional and experienced cleaning dynamo to join our team....
-
Housekeeping Shift Leader
2 weeks ago
Philadelphia, United States Union League of Philadelphia Full timeJob Title: Shift LeaderReports to: Director of HousekeepingDepartment: HousekeepingLocation: The Union League of Philadelphia (140 S Broad St, Philadelphia, PA 19102)Description: The Shift Leader will be responsible for overseeing the cleanliness of the League House, providing supervision to the club housekeepers, and assisting with cleaning duties. This...
-
Assistant Director
4 weeks ago
Philadelphia, United States Archdiocese of Philadelphia Full timeJob DescriptionJob DescriptionThis job description explains the detail and general nature of the position; and overview of why the job exists and what the job is to accomplish.Job titleAssistant Director, Full-timeReports toDirectorLocationOffice for Child and Youth ProtectionOvertimeExempt, Based on Job DutiesJob purposeThe Assistant Director helps to plan,...
-
Housekeeper
3 weeks ago
Philadelphia, United States Convent of the Sisters of St. Full time**TITLE**:Housekeeper **REPORTS TO**:Motherhouse Administrator **SUMMARY**: The Housekeeper is responsible for performing a variety of cleaning activities to ensure the facility is cared for and well maintained. **ESSENTIAL FUNCTIONS**: - Commit to the Mission/Vision of the Sisters of Saint Joseph - Clean all areas of the building(s) including dusting,...
-
Housekeeping Supervisor
4 days ago
Philadelphia, United States The Kintock Group Full timeJob DescriptionJob DescriptionThis full time non-exempt position under the supervision of the Director of Operations oversees the performance of all basic cleaning requirements for the facility housekeeping needs essential to the health and welfare of all occupants.ESSENTIAL FUNCTIONS:Developing and maintaining cleaning plans to followed by selected...
-
Housekeeping Supervisor
7 days ago
Philadelphia, United States The Kintock Group Full timeJob DescriptionJob DescriptionThis full time non-exempt position under the supervision of the Director of Operations oversees the performance of all basic cleaning requirements for the facility housekeeping needs essential to the health and welfare of all occupants.ESSENTIAL FUNCTIONS:Developing and maintaining cleaning plans to followed by selected...
-
Assistant Director
4 weeks ago
Philadelphia, United States Archdiocese of Philadelphia Full timeJob DescriptionJob DescriptionCatholic Housing and Community ServicesAssistant DirectorPosition Code: Catholic Housing and Community Services (CHCS)is currently seeking an Assistant Director to oversee programs and work collaboratively with the management team to oversee CHCS.Primary responsibilities of this position include:Responsible for oversight of...
-
Summer Workshop Assistant Director
3 weeks ago
Philadelphia, United States University of Pennsylvania Full timeUniversity Overview The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities...
-
Assistant Housekeeping Manager
3 weeks ago
Philadelphia, United States Canopy by Hilton Philadelphia Center City Full timeProperty Description: Canopy by Hilton Philadelphia Center City, located in the heart of downtown Philadelphia, is seeking talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a vibrant and dynamic property that offers a modern and chic experience for our guests. With positions available in front desk,...
-
Assistant Executive Housekeeper
1 month ago
Philadelphia, United States HHM Hotels Full timeOverview Opportunity: Assistant Executive Housekeeper Perform functions related to ensuring the housekeeping department operates according to brand/hotel and sustainability standards to ensure a high level of guest satisfaction. Potential Career Path Executive Housekeeper – Assistant General Manager – General Manager Essential Job...