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Training Manager I
2 months ago
The One Company Program, is a strategic initiative to improve the way our corporate functions will serve the business. This program is a comprehensive Gobal Business Solutions (GBS) transformation including changes to process, roles and responsibilities, technologies, governance and more.To support this effort, we seek a Training Manager to lead a global, multi-functional training program.
The Training Manager will be accountable for developing a training strategy that addresses the training needs of GBS service providers and service consumers, and prepares them for success on the new GBS platform. The Training Manager will oversee execution of this strategy through effective knowledge management, instructional design, training material development, training delivery and training effectiveness tracking.
The Training Manager will consult functional teams to effectively shape and apply the training strategy, approach, roadmap, tools and templates to function-specific plans. She/He will oversee the functional training plan across regions and locations in partnership with Function/Capability Transformation Leads and Site Readiness Leads. This individual will work with the Director of Organizational Change as well as talent, communications and program leaders to align training activities with overall transition & readiness plans.
This is a highly visible role that requires an experienced training professional who has excelled in designing and delivering training in complex programs, can establish him/herself quickly as a trusted advisor, and has a strong track record of success in organizational change, employee engagement and business readiness. The success of their efforts will result in associates who are prepared to succeed on the new GBS platform and business partners who understand how to interact with the new service model.
Main Responsibilities:
Training Strategy & Approach
- Oversee a training needs assessment for impacted GBS teams, partners and stakeholders
- Oversee assessment of existing training materials and approaches to determine fit for future purpose
- Advise on Knowledge Management strategy & tool selection to support long term GBS training effectiveness globally
- Collaborate with the One Company/GBS Talent and HR teams to align training with GBS Onboarding and Development/Skill Building learning programs
Training Design and Development
- Lead a team of Instructional Designers to collaborate with function and business subject matter experts (SMEs) and design learner-focused, consistent and effective future state GBS training materials, engagement opportunities and assessments
- Ensure GBS training program quality through a structured and measurable framework
Training Delivery
- Create and deliver a Train the Trainer program to activate local trainers for GBS training delivery
- Advise GBS Site Readiness Leads on effective training delivery and tracking approach
- Report training development & delivery status & effectiveness to GBS, One Company and Function leadership
Resource Management
- Hire, mentor and oversee work of Ecolab Instructional Designers
- Manage contracts and oversee work planning & quality output for one or more third party providers
- Ensure active participation of business and functional SMEs in the requirements gathering, material development & review, and delivery of training
Governance and Quality Assurance
- Consolidate & report status, risk and issues related to training development, delivery & results across all deployments
- Monitor effectiveness of training activities and coordinate updates to plans and activities as necessary to achieve transformation program objectives
Basic Qualifications:
- Bachelor's Degree in Organization Psychology, Business Administration or related field
- Confidence in engaging executive leadership and securing their support for learning strategies
- Experienceworking with established training principles and methodologies such as ADDIE
- 7+ years of experience managing best practice training design and delivery
- Experience building and managing a global training development team
- Proficient with learning and knowledge management tools such as Workday Learning, Viva, Core+, Sharepoint, MS Teams
- Proficient with training development tools, video production, assessment creation and gamification for learning
- Ability to travel up to 20% both domestically and internationally
Preferred Qualifications:
- 3+ years of supervisory/management experience
- Ecolab GBS experience and/or experience in Customer Service, Supply Chain, HR functions
- Experience with the implementation of training programs to support large complex projects (e.g., ERP Systems, business transformation, business process reengineering, shared services, outsourcing solutions, etc.)
- Change Management certification (CCMP, Prosci ADKAR, or equivalent)
- Strong interpersonal skills with demonstrated ability to facilitate collaboration
- Proven track record of influencing leaders and inspiring trust to quickly build credibility with key stakeholders
- Ability to work well between functions and across all levels of the business, including coaching aptitude at the senior management, department management and staff line levels
- Proven experience driving progress and the ability to interpret, develop and present information to multiple audiences, and understands and anticipates reactions as a means to determining needs
- Experience in managing the details of complex programs and delivering results
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families.Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Covid-19 Vaccine Notice
Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.
In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.
We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
