Manager Access Management Briefing

4 weeks ago

Florida Estados Unidos, United States Importante Empresa en Miami Full time

Reporting organisationally to the Head of Access Management, the Manager, Access Management Briefing & Reporting will be a key member of the FIFA26 Access Management team.  They will be responsible for providing a range of tools and reports to assist in the planning of the FWC2026 at all stadiums.  Such tools and reports will include:


• Conducting crowd modelling simulations.
• Utilising existing and previous event data to identify arrival patterns of spectators and accredited staff at the stadiums, based on client groups and stadium capacities. 
• Updating plans and identifying issues as stadium overlay plans are adjusted. 
• Creating usable reports for HQ, management and identified stake holders pertaining to the movement of spectators and staff during the tournament period. 

Through close coordination with the Access Management Team and other Functional Area (FA), they ensure that the operations relating to the movements of persons holding an access device into and within the stadiums meet the requirements and provide efficient, safe, and well-planned ingress, circulation & egress. 

The Manager, Access Management Briefing & Reporting will manage a Coordinator, Briefing & Reporting whose primary function will be to support the Manager, and conduct data deep dives, and research as necessary.   

The Manager, Access Management Briefing & Reporting will be an active member of the Access Management (ACS) HQ team throughout the planning phases and the tournament period. During event time, they will be the desk lead for the ACS function in the Main Operations Centre (MOC).   THE POSITION • Selection, management and training of the crowd modelling system.  
• Training on crowd dynamics to stake holders as required.
• Develop training materials for ACS staff, safety & security staff and volunteers. 
• Planning and mapping of client group flows as they arrive at the stadium, enter through the security perimeter, and circulate around the stadium.  
• Ensuring all client group flows, paths of travel, entrances and exits planned for people with disabilities and/or limited mobility meet FIFA and related local Accessibility standards and requirements.
• Providing advice and support to wayfinding during the Last Mile.
• Creating data and intelligence formulated reports as required to assist in the safe planning of this tournament.
• Providing expert advice on crowd dynamics to other key functional areas and host city authorities. 
• Liaising with Transport to provide advice on temporary public transport options at the stadiums.   YOUR PROFILE  Education & Qualifications
• Bachelor’s degree or similar level of higher education in IT & Systems, Sport Venue Management, Safety and Security or similar.
• Qualifications in Crowd modelling and simulation. 
• If experience is compensating, lower degree is welcome to apply.
• Football (soccer) crowd dynamics knowledge.
• FIFA access management knowledge is a plus.
• Effective interpersonal communication, influencing and negotiation skills.
• Strong problem solving and analytical skills.
• Stature and professional experience necessary to interact as tough partner with senior colleagues.
• Good judgement, superb integrity, maturity, and fairness in dealing with people.
 
Work Experience
• Minimum experience of 4 years in the sport event industry, preferably within access management, crowd safety, crowd modelling, safety and security or venue management. Experience within FIFA is an advantage.
• Wayfinding and route planning in a large stadium environment.
• Single-sport, multi-venue event experience.
• Management and leadership of a team in high pressure tournament operations.
• Demonstratable ability to manage multiple projects concurrently and under pressure.

Languages
• Fluent in English.

Technology
• Crowd simulation systems. 
• Proficient in MS Office (Excel, Word, PowerPoint, Visio & Project, Power BI) and planning software and online collaboration tools

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