Account Coordinator

1 month ago

North Chicago, United States Orion Group Full time

Account Project Coordinator

8-month initial contract

Hybrid Schedule

(Tues-Thurs onsite, M&F remote)

Lake County, IL

$30/HR

Orion Group is looking for a Project Coordinator to support our pharmaceutical company's consultant contracting and sponsorship technology involving departmental or cross-functional teams focused on delivering new or existing solutions.

The Project Coordinator will need to assist users within the organization and external consultants with system navigation questions and must be able to provide white glove service to internal/external customers and clients.

Project Coordinator Responsibilities:

  • Assists with maintaining of the Business Services Group systems (data management, integration, system development, change management, and training support) and interacts extensively with employees worldwide.
  • Provides user assistance for system navigation questions and issues
  • Requests estimates from vendors and authorization approvals from internal stakeholders.
  • Applies analytical thinking skills to diagnose and make recommendations on systems and internal processes. Incorporates knowledge of business and technology to make recommendations
  • Proactively recommends improvements to streamline current processes and reduce cycle time.
  • Works effectively with team/group to accomplish organizational goals.
  • Actively participates in client or team meetings by offering suggestions. Provides input to project planning.
  • Develops project plans that integrate and align with cross-departmental processes and other projects and provides innovative solutions to overcome project hurdles.
  • Acts as a resource to provide innovative solutions to mitigate risks, manage competing customer priorities, facilitate contingency plans, maximize cost-effective resource utilization, and improve employee effectiveness.

Top skills Required:

  • Detail-oriented and ability to multi-task
  • Minimum 5-7 years of experience with system support/projects and prefer customer service experience
  • Bachelors degree
  • Demonstrates the ability to make the complex easy for others to understand

Our role in supporting diversity and inclusion
As an international workforce business, we are committed to sourcing personnel that reflects the diversity and values of our client base but also that of Orion Group. We welcome the wide range of experiences and viewpoints that potential workers bring to our business and our clients, including those based on nationality, gender, culture, educational and professional backgrounds, race, ethnicity, sexual orientation, gender identity and expression, disability, and age differences, job classification and religion. In our inclusive workplace, regardless of your employment status as staff or contract, everyone is assured the right of equitable, fair and respectful treatment.

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