General Manager Plaza Theatre |Palm Springs

Overview

The General Manager serves as the Chief Executive Officer of the Plaza Theatre providing leadership to all staff and coordinating all efforts with the Plaza Theatre Board of Directors as well as the City of Palm Springs and OVG.  The GM is the outward face of the Theatre serving as a strong visionary with an entrepreneurial spirit, who thinks innovatively and can speak with patrons, donors, prospective donors, city officials, the tourism and business community, as well as the community at large, leveraging the value of the venue locally, regionally, and nationally.    Responsible for overall management, promotion, and operation of the Theatre including construction, purchasing, policy administration, booking, marketing, budgeting and finance, food and beverage, parking, box office, advertising, production, maintenance.  The position is responsible for the development, coordination and management of all aspects and strategies for the theatre’s entertainment events. This position reports to the Senior Vice President of OVG Venue Management.

This position is Exempt and the Salary Range is $175,000 to $225,000 plus bonus eligible.

For FT roles: Benefits: Health, Dental and Vision insurance, 401(k) savings plan, 401(k) matching, and paid time off (vacation days, 10 sick days, and 12 holidays).

This Job Posting will expire on 8/5/2024

Responsibilities

• Ensure the financial solvency of the Plaza Theatre’s annual operations budget and financial needs.
• Provide guidance to Plaza Theatre Foundation Board as needed.
• Arrange for and otherwise book Events at the venue, develop and maintain relationships with reputable promoters, local market contacts, agents, and talent affiliates to attract concerts, shows, and entertainment events with the goal of a diverse mix of events annually.
• Administration of specific plans and programs prescribed by corporate directives, to include: HR, Sales and Marketing, quality assurance, energy efficiency, safety/emergency procedures, crowd control and crisis management practices, or other areas as needed.
• Generate for client/corporate in a timely manner financial and other reports detailing the theatre activities.
• Prepare a proposed annual Operating Budget and submit such proposed budget to client/corporate with assistance from Director of Finance.
• Oversee day to day operation, ensuring technical and staff resource needs for all events, oversees plans for allocating those resources, and successfully manages their efficient implementation.
• Ensure all agreements made regarding the theatre are in compliance with the contract, state and federal law.
• Provide final approval for all contracts and agreement.
• Conduct annual performance reviews, ensure job descriptions are updated as necessary, and expand intern and volunteer opportunities.
• Manage, expand, and execute varying fundraising strategies, development opportunities, and grants through a comprehensive approach in partnership with the Plaza Theatre Board of Directors.
• Collaborate with the Plaza Theatre Board of Directors to articulate the artistic and outreach mission of the Theatre to donors and stakeholders to further identify and cultivate relationships with new and potential donors, corporate sponsors, foundations, and other funders, as well as other untapped fiscal resources.
• Partner closely with the Plaza Theatre Board of Directors to implement strategic planning and organizational goals including establishing annual and long-term goals for earned and contributed revenue that ensure the sustainability of the organization.
• Assist members of the Board of Directors to utilize their skills and networks to maximize fundraising capabilities in the development and the nurturing of new stakeholders, enhance fundraising strategies through annual giving campaigns, special events, sponsorships, private donations/gifts, and estate planning.
• Coordinates all sponsorship plans and programs with OVG Global Partnerships. 
• Coordinates all shared services with local OVG venues including Acrisure Arena.
• Enhance the creative direction of the Theatre through year-round programming.
• Nurture strong relationships with presenters, promoters, and community stakeholders to plan and implement a vibrant and diverse event mix for the Theatre that features attractive programming of nationally touring artists and attractions and other special events including coordinating with the City of Palm Springs, The Palm Springs International Film Festival, Palm Springs Modernism Week, and others. 
• Attend appropriate booking conferences to network with artists’ agents and other presenters in the field, using this network to present appropriate artists at the Theatre. The GM negotiates all artist contracts and executes offer letters to agents, managers, and artists.
• Develop, administer, and expand the Theatre’s educational theatre programming. 
• Ensures all Plaza Theatre Board of Directors commitments are met providing contractual updates to the City of Palm Springs as needed. In addition, ensures all OVG commitments are met providing updates to the Plaza Theatre Board of Directors and City of Palm Springs as needed.

Qualifications

• Bachelor’s degree or better from an accredited college or university with major course work in Business Administration/Management, Marketing, Sports Management, Facility Management, Public Administration, or related fields
• Minimum 7-10 years’ experience of increasing responsibility in professional public assembly facility operations management
• Minimum 5 years of direct supervisory experience at the Vice President level
• Demonstrated leadership skills and ability to achieve quality results with a minimum of resources.
• Experience employing management methods, long range planning, principles of budgeting, and leadership skills.
• Working knowledge of sales, marketing, event services, safety and security, facility maintenance and housekeeping, finance, and human resources, audiovisual, telecommunications, and food and beverage operations.
• Experience working with agents, booking agencies, regional and national promoters, artists and artist managers.
• Experience in contract development and negotiations, including facility use license agreements, service agreements, and sponsorship agreements.
• Superior customer service and interpersonal skills
• Ability to work beyond normal business hours including but not limited to nights, weekends and holidays as required.
• Ability to communicate clearly and concisely in the English language, both orally and in writing
• Possession of, or ability to possess a valid driver’s license.
• Knowledge of EEOC, FLSA, OSHA, ADA and other employment regulations
• Excellent organizational skills, detail-oriented with ability to handle multiple assignments.
• Ability to work independently and as part of a team.
• Must be detail oriented, have strong organizational skills, and demonstrated interpersonal skills.
• Proficient computer skills including Windows, Outlook, Word, Access, Power Point, and Excel.
• Ability to apply conflict resolution and problem-solving skills in a team-oriented environment.
• Ability to perform effectively under significant pressure typically associated with meeting the demands and timetables of the fast-paced entertainment industry.