Customer Support Representative, B2B

4 weeks ago

Chicago, United States beBee S US Full time

Keeper is hiring a passionate Customer Support Representative to contribute knowledge and expertise to our B2B support team. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Join one of the fastest growing cybersecurity companies and gain valuable skills while providing best-in-class technical support to Keeper customers.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Job

Shift: Saturday-Wednesday

Hours: 6:30pm-3:30pm

As a Customer Support Representative with Keeper, you will handle customer requests and feedback via phone and email through Salesforce (including troubleshooting and real time assistance). The Customer Support Representative will be a highly organized go-getter and problem-solver who seeks to enhance our customer experience by delivering accurate, quick and professional assistance.

Requirements

  • 1+ years of experience in a technical support role
  • Experience with Google Docs and MS-office tools
  • Excellent communication and presentation skills, both written and verbal
  • Ability to work independently and as part of a team in a fast-paced, high-growth environment
  • Proven history of maintaining a high level of professionalism with customers

Preferred Requirements:

  • Bachelor's degree
  • Salesforce experience
  • ServiceNow experience
  • Technical proficiency with smartphones, tablets and computers

Benefits

  • Medical, Dental & Vision (Inclusive of domestic partnerships)
  • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
  • Voluntary Short/Long Term Disability Insurance
  • 401k (Roth/Traditional)
  • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
  • Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • B2B Sales Representative

    4 weeks ago

    Chicago, United States Gladus LLC Full time

    Job DescriptionJob DescriptionCalling all Sales Superstars! Fast growing B2B supplier of vending, POS solutions as well as coin operated machines is looking for route sales representatives to join the IL team!This role would particularly suit to people with experience in small business (gas stations, grocery or liquor stores, bars, internet cafes and etc.)...

  • B2B Sales Representative

    4 weeks ago

    Chicago, United States Promo Builder LLC Full time

    Job DescriptionJob Description     Calling all Sales Superstars! Fast growing B2B supplier of vending, POS solutions as well as coin operated machines is looking for route sales representatives to join the IL team!This role would particularly suit to people with experience in small business (gas stations, grocery or liquor stores, bars, internet cafes...

  • Customer Service Representative

    3 days ago

    Chicago, United States Jet Support Services , Inc. Full time

    **Customer Service Representative** Chicago, IL / JSSI Parts & Leasing Parts Sales / Full-time About JSSI. . . For over 30 years, Jet Support Services, Inc. (JSSI), has been the leading independent provider of maintenance support and financial services to the business aviation industry. The company offers hourly cost maintenance programs to manage the often...

  • Customer Service Support Representative

    4 weeks ago

    Chicago, United States Freedman Seating Full time

    ** Freedman Seating Co** ** Customer Service Support Representative** Chicago, IL 60651 Freedman Seating Co. We are looking to add on to our great team! Freedman Seating Company is hiring for a Customer Service Support Representative. Freedman Seating Company has been in business for over 120 years and is a leading manufacturer of transportation seating...

  • Customer Support Representative

    1 week ago

    Chicago, United States m31.capital Full time

    **Customer Support Representative** Chicago, IL / Customer Support Customer Support / Full-Time FTX US is a US-regulated cryptocurrency exchange, built from the ground up. Its mission is for FTX US to grow the digital currency ecosystem, to offer US and international traders a platform that inspires their loyalty, and to become the market leading US...

  • Customer Support Representative

    2 weeks ago

    Chicago, United States AssetWatch, Inc. Full time

    Job DescriptionJob DescriptionAssetWatch serves global manufacturers by powering manufacturing uptime through the delivery of an unparalleled condition monitoring experience, with a passion to care about the assets our customers care for every day. We are a devoted and capable team that includes world-renowned engineers and distinguished business leaders,...

  • Customer Support Representative

    1 month ago

    Chicago, United States Friend Health Full time

    Job DescriptionJob DescriptionPosition SummaryCustomer Support Representative will be responsible for answering incoming calls from patients and scheduling appointments as needed with Friend Family Health Center’s Providers. The position will work a 40-hour week, which includes varying hours, including weekends and holidays when necessary.This position is...

  • B2b Sales Rep

    3 days ago

    Chicago, United States Business Strategy Full time

    **B2B Sales Representative - Phone** Commission only: If you sell 1 per week, you should reach the approximate salary equivalent of $42k per year by 12 months If you sell 2 per week, you should reach the approximate salary equivalent of 84k per year by 12 months If you sell 3 per week, you should reach the approximate salary equivalent of 126k per year by...

  • Customer Support Representative

    3 weeks ago

    Chicago, United States CareerBuilder Full time

    CoinFlip is a leading fintech company powered by cryptocurrency. The company operates the world's largest network of cryptocurrency ATMs by transaction volume with over 4,500 kiosks across 49 US states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, and Brazil supporting the buying and selling of major cryptocurrencies with cash....

  • Customer Support Representative

    3 days ago

    Chicago, United States CoinFlip Full time

    CoinFlip is a leading fintech company powered by cryptocurrency. The company operates the world's largest network of cryptocurrency ATMs by transaction volume with over 4,500 kiosks across 49 US states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, and Brazil supporting the buying and selling of major cryptocurrencies with cash....

  • Customer Support Representative

    4 weeks ago

    Chicago, United States CoinFlip Full time

    CoinFlip is a leading fintech company powered by cryptocurrency. The company operates the world's largest network of cryptocurrency ATMs by transaction volume with over 4,500 kiosks across 49 US states, Puerto Rico, Canada, Australia, New Zealand, South Africa, Italy, Panama, and Brazil supporting the buying and selling of major cryptocurrencies with cash....

  • Customer Support Representative

    3 days ago

    Chicago, United States Zentro Full time

    Job DescriptionJob Description Zentro is one of the fastest-growing internet service providers in the country, and we’re not about to stop there.We’re putting the corporate giants on notice by providing residential and business customers with remarkably fast, exceptionally reliable internet service for less. And we’re doing it all with uncommonly...

  • Customer Service Representative

    5 hours ago

    Chicago, United States Cobra Power Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

  • Customer Service Representative

    4 days ago

    Chicago, United States Cobra Power Full time

    We are hiring a Customer Service Representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with...

  • Customer Service Representative

    2 days ago

    Chicago, United States Moon Moments Ltd Full time

    Customer Service Representative (Weekly Pay) Location: Chicago, IL | On-Site (Considering applicants from Evanston, Berwyn, Skokie, and its environs who can commute) Availability: Full Time  Our client in Chicago is seeking an enthusiastic Customer Service Representative to join their sales and marketing team. Responsibilities: Meeting with customers to...

  • Customer Service Representative

    3 days ago

    Chicago, United States Moon Moments Ltd Full time

    Customer Service Representative (Weekly Pay) Location: Chicago, IL | On-Site (Considering applicants from Evanston, Berwyn, Skokie, and its environs who can commute) Availability: Full Time Our client in Chicago is seeking an enthusiastic Customer Service Representative to join their sales and marketing team. Responsibilities: Meeting with customers to...

  • Customer Service Representative

    3 days ago

    Chicago, United States Monstera Talent Ltd Full time

    Job Description Job Description Position: Customer Service Representative Location: Chicago, IL Availability: Full Time, On-site Compensation: Weekly Pay Our client is currently expanding their sales and marketing division and has multiple immediate openings with weekly payments. If you're looking to start your career and thrive in a dynamic role with...

  • Client Support Representative

    2 weeks ago

    Chicago, United States The LaSalle Group Full time

    Do you enjoy problem-solving? Are you a recent graduate looking to start your career? If so, we have the job for you! LaSalle Network has partnered with a leader in the healthcare safety & compliance space. Our client, located in the south suburbs of Chicago is looking for sharp individuals to join their client support team. This well-established company...

  • Route Sales Representative

    4 weeks ago

    Chicago, United States Promo Builder LLC Full time

    Job DescriptionJob DescriptionCalling all Sales Superstars! Fast-growing B2B supplier of vending, POS solutions as well as coin-operated machines is looking for route sales representatives to join the IL team!This role would particularly suit people with experience in small businesses (gas stations, grocery or liquor stores, bars, internet cafes, etc.), B2B...

  • Route Sales Representative

    2 weeks ago

    Chicago, United States Promo Builder LLC Full time

    Calling all Sales Superstars! Fast-growing B2B supplier of vending, POS solutions as well as coin-operated machines is looking for route sales representatives to join the IL team! This role would particularly suit people with experience in small businesses (gas stations, grocery or liquor stores, bars, internet cafes, etc.), B2B sales, and general...