Current jobs related to Service Operations Manager - Burnsville - RDO Equipment Co.
-
Tree Service Operations Manager
2 weeks ago
Burnsville, Minnesota, United States Easy Tree Service Full timeJob OverviewEasy Tree Service is seeking a highly skilled and experienced Tree Service Operations Manager to oversee the daily operations of our arborist team. This is a key leadership role that requires strong organizational and communication skills, as well as a deep understanding of arboriculture and customer service.Key ResponsibilitiesSite Management:...
-
Tree service onsite manager
4 months ago
Burnsville, United States Easy Tree Service Full timeJob DescriptionJob DescriptionResponsibilityManage all job sites including coordinating equipment, materials and schedulesRegularly communicate with customers and teamAs necessary, perform hands on work to meet work and schedule demandsEnsure all jobs are done to completion and customer satisfactionBenefits401(k)Flexible schedulePaid time offPaid sick...
-
Tree service onsite manager
2 days ago
Burnsville, United States Easy Tree Service Full timeJob DescriptionJob DescriptionResponsibilityManage all job sites including coordinating equipment, materials and schedulesRegularly communicate with customers and teamAs necessary, perform hands on work to meet work and schedule demandsEnsure all jobs are done to completion and customer satisfactionBenefits401(k)Flexible schedulePaid time offPaid sick...
-
Operations Manager
2 weeks ago
Burnsville, Minnesota, United States At Home Stores LLC Full timeJob SummaryThe Operations Manager is a key leadership role at At Home Stores LLC, responsible for overseeing the day-to-day operations of a retail store. This position requires a strong leader who can motivate and manage a team to achieve business objectives, ensure customer satisfaction, and maintain a safe and clean store environment.Key...
-
Operations Manager
4 weeks ago
Burnsville, United States Indrotec Staffing and Workforce Management Full timeOperations Manager|Burnsville, MNIndrotec is seeking an innovative and results-driven Operations Manager to join a thriving glass company based in Burnsville, MN. If you are a dynamic leader with a passion for driving operational excellence in the glass industry, this role offers an exciting opportunity to make a significant impact. As the Operations...
-
Operations Manager
4 weeks ago
Burnsville, United States GPAC Full timeAbout Us: We are a leading exterior restoration and remodeling contractor experiencing substantial growth. Specializing in residential and multi-family exterior remodeling and restoration, we focus on windows, roofs, siding, and gutters. With a strong reputation and a commitment to excellence, we have proudly served over 7,000 customers and continue to...
-
Restaurant Operations Manager
3 weeks ago
Burnsville, Minnesota, United States Jimmy John Full timeJob SummaryWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Jimmy John's. As an Assistant Restaurant Manager, you will be responsible for managing all aspects of restaurant operations, including customer service, food quality, and staff management.Key ResponsibilitiesCustomer Service: Ensure that every...
-
Restaurant Operations Manager
2 weeks ago
Burnsville, Minnesota, United States Jimmy John Full timeJob SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Jimmy John's. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant, providing exceptional customer service, and driving sales growth.Key ResponsibilitiesRestaurant Operations: Manage all...
-
Restaurant Operations Manager
3 weeks ago
Burnsville, Minnesota, United States Burger King Full timeAbout the RoleWe are seeking a highly skilled and experienced Restaurant General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer satisfaction, and driving sales and profitability.Key...
-
HVAC Service Manager
2 weeks ago
Burnsville, Minnesota, United States Genz Ryan Plumbing, Heating, and Electrical Full timeJob Description**About Genz Ryan Plumbing, Heating, and Electrical**We are a dynamic and growing company seeking an experienced HVAC Service Manager to lead our team of service technicians. As a key member of our management team, you will be responsible for driving sales, delivering exceptional customer service, and promoting a culture of excellence within...
-
Assistant Manager
3 weeks ago
Burnsville, Minnesota, United States Caribou Coffee Full timeJob Summary:As an Assistant Manager at Caribou Coffee, you will play a key role in driving the success of our stores. Your primary responsibilities will include:Operational Excellence: Closely monitor and maintain high standards of operational efficiency, inventory management, and waste reduction.Customer Satisfaction: Ensure that customers receive fast,...
-
Pharmacy Operations Manager
7 days ago
Burnsville, Minnesota, United States Walgreens Full timeJob SummaryWe are seeking a highly skilled Pharmacy Operations Manager to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for overseeing the day-to-day operations of our pharmacy, ensuring efficient workflow, and providing exceptional customer service.Key ResponsibilitiesManage and supervise pharmacy technicians,...
-
Restaurant Operations Manager
3 weeks ago
Burnsville, Minnesota, United States Our Team Full timeOur Team - Restaurant Operations ManagerRole OverviewGuide restaurant leaders and staff to improve customer satisfaction, boost patron numbers, and enhance sales performance.Ensure that all decisions and actions are in accordance with company policies.Recruit, mentor, and nurture team members for their professional growth.Primary ResponsibilitiesOversee...
-
Imaging Services Manager
6 hours ago
Burnsville, Minnesota, United States Fairview Health Services Full timeJob Title: Manager - Imaging ServicesAbout the Role:Fairview Health Services is seeking a highly skilled and experienced Manager to lead our Imaging Services team. As a key member of our leadership team, you will be responsible for delivering high-quality, efficient, and effective services to our patients and customers.Key Responsibilities:Design and...
-
Restaurant Operations Manager
4 weeks ago
Burnsville, Minnesota, United States Our Team Full timeOur Team - Restaurant Operations ManagerRole OverviewGuide restaurant supervisors and staff to improve customer satisfaction, boost patron numbers, sales, and profitability.Ensure actions and decisions are in line with organizational standards.Recruit, mentor, and nurture team members.Main ResponsibilitiesOversee daily restaurant functions.Support and manage...
-
Restaurant Operations Manager
4 weeks ago
Burnsville, Minnesota, United States Our Team Full timeOur Team - Restaurant Operations ManagerRole OverviewGuide restaurant supervisors and staff to improve customer satisfaction, boost patron numbers, and enhance sales performance.Ensure that all actions and decisions are in accordance with corporate policies.Recruit, mentor, and nurture team members.Main ResponsibilitiesOversee daily operations of the...
-
Pharmacy Operations Manager
5 days ago
Burnsville, Minnesota, United States Fairview Health Services Full timeJob SummaryWe are seeking a highly skilled and experienced Pharmacy Operations Lead to join our team at Fairview Health Services. As a key member of our pharmacy leadership team, you will be responsible for leading the day-to-day operations of our assigned pharmacy and/or clinical department, ensuring the achievement of organizational vision, mission, and...
-
General Manager
3 weeks ago
Burnsville, Minnesota, United States Burger King Full timeAbout the RoleWe are seeking a highly skilled and experienced Restaurant General Manager to lead our team and drive business growth. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring exceptional customer satisfaction, and driving sales and profitability.Key...
-
Restaurant Operations Manager
2 weeks ago
Burnsville, Minnesota, United States Carrols Corporation Full time{"h1": "Shift Supervisor Opportunity", "p": "At Carrols Corporation, we are seeking a skilled Shift Supervisor to join our team. As a Shift Supervisor, you will be responsible for leading daily shifts, managing inventory, and ensuring excellent customer service. If you have a passion for leadership and a drive to succeed, we encourage you to apply for this...
-
Sales Operations Manager
2 weeks ago
Burnsville, Minnesota, United States Genz Ryan Plumbing, Heating, and Electrical Full timePosition OverviewGenz Ryan is seeking a Sales Operations ManagerJOIN OUR DYNAMIC TEAM!Core Values: Integrity, Motivation, Collaboration, Respect, AchievementWHY CHOOSE A CAREER WITH GENZ RYAN?Comprehensive training programs including online modules and field mentorshipRecognition and rewards initiatives along with company events throughout the yearFully...
Service Operations Manager
4 months ago
This role will provide leadership in recruiting, hiring, motivating, managing, and evaluating service team members. The Service Operations Manager will manage the overall service department operations to ensure customer satisfaction including business growth through marketing and customer visits.
Specific Duties Include:
* Work with the service team to ensure customer satisfaction through proper follow up and communication. Collaborate with all departments to resolve customer concerns.
* Mentor, coach, train and guide Service Managers in all service department management areas of responsibility. Emphasis on people management and developing skills related to hiring and performance management.
* Understand and communicate the Profit Sharing program to employees.
* Ensure work orders are charged out in a timely and in a profitable manner.
* Verify and drive accountability around effective use of the service scheduling and Ewalk tools to properly manage the flow of the work order process to completion. (customer, internal and warranty)
* Proactively meet with and engage customers each month to develop, maintain, and grow relationships in order to drive business growth and customer satisfaction.
* Ensure the service department is managed to company benchmarks for work-in-progress (WIP) and billing-in-progress (BIP).
* Ensure the processing of warranty claims and timely monitoring of warranty sub-ledger for all pieces of equipment.
* Meet with Service Managers regularly to review department operations and financial performance, profitability, efficiencies, and employee matters.
* Effectively communicate and partner with the General/Store Management to grow and meet the projected financial and budgeted benchmarks.
* Support recruiting efforts, hire qualified team members, and develop the team.
* Maintain inventory for company-purchased tools and follow checkout guidelines.
* Coach and mentor service department employees.
* Responsible for safety behavior, inspections, safety repairs noted during inspections, reporting, safety meetings, and all things safety for the entire store location.
* Review monthly Risk Management Report by location with the General/Store Manager.
* Create and monitor annual service department benchmarks and budget, in alignment with the company's financial and operational objectives.
* Demonstrate leadership in all aspects of the store.
* Ensure that appropriate communications take place throughout the location/s by facilitating/participating in monthly open-book meetings, conducting regular team meetings, encouraging an open-door policy, and proactively seeking feedback from team members.
* Foster an engaged work environment within the location/s, encouraging accountability, open communication, teamwork, and a commitment to servicing the customer.
* Lead and manage all business and/or department activities related to ensuring the customer experience is positive and that all team members are committed to creating solutions and long term relationships with customers.
* Ensure that the company/location reputation and image in the community is consistent with RDO Equipment Co. Core Values, and that business relationships with all stakeholders are not compromised.
* Manage the evaluation, allocation, and management of physical and financial resources and administer the hiring, development/training, management, evaluation, and effective assignment of people resources.
* Responsible for ensuring that sound and safe business practices and processes are implemented and continuously improved to effectively and efficiently achieve ethical business objectives.
* Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
* Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
* Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
* Perform all other duties as assigned by management in a professional and efficient manner.
Job Requirements:
* Previous supervisory/management experience
* Excellent customer service skills
* Excellent oral and written communication skills
* Strong computer skills
* Industry experience preferred
* College degree preferred
* Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
As an EOE/AA employer, RDO Equipment Co. will not discriminate in its employment practices due to an applicant’s race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
