Color Consultant
4 months ago
FLSA: Non-exempt
Code: 0130-CC
Company: SBH
Positions Reporting to this job: None
Department: Store Operations
Reports to (Title): Store Manager, Training Store Manager
Essential Function The Certified Color Consultant is our steward to the industry, demonstrating our dominance in all things hair color. The Certified Color Consultant maximizes sales by creating increased customer retention and loyalty. The role will build lasting relationships with DIY enthusiasts and drive behaviors that grow brand awareness and hair color market share.
Primary Duties: The Certified Color Consultant provides an optimal customer experience to ensure the DIY enthusiast successfully achieves their hair color goals. By introducing every customer to the Hair Color category, providing color consultations, and utilizing selling skills - elevating Sally Beauty as the undisputed leader in hair color. Duties also include daily operational tasks, supporting the larger team, and participating in all loss prevention and safety practices.
40% Brand: Provide an optimal customer experience and create customer retention by utilizing our selling behaviors, company sales directives, and omni-channel. Ensure all customer transactions are complete and accurate to drive incremental sales. Deliver behaviors consistent with driving desired client survey scores and reviews. Determine customer color and care related needs, and offer professional advice and recommendations to ensure they have the confidence and products needed to achieve their goals. Assist the team with meeting or exceeding specific hair color sales goals, as outlined by the company. Generates cross-category sales by introducing new categories to each conversation, resulting in increased sales and profitability through brand awareness.
25% Operations: Record all sales in the POS and handle all monetary transactions, such as sales, returns, and exchanges accurately and efficiently. Complete daily paperwork and reporting and make bank deposits, when needed. Price merchandise, process back stock, assist with shipment processing and housekeeping duties, such as cleaning. Support with planograms, as needed. May open and close the store. Establish technical expertise pertaining to products, policies, and programs. Complete all training programs, as directed. Be a continuous learner to stay current on trends in the industry. Be committed to ongoing training & education.
25% People: Always work well with others to get the job done in support of the customer and meeting the needs of the store, which includes good attendance. Collaborate with a wide number of customers and co-workers on a regular basis. Assist Store Manager with onboarding and training needs of new associates. Mentor other associates to elevate hair color knowledge. Be an advocate for diversity, inclusion, and belonging.
10% Safety/Loss Prevention: Compliance with and knowledge of all safety and loss prevention policies. Compliance with all inventory control procedures & hazardous material.
Knowledge, Skills/Abilities and Requirements:
High school diploma or equivalent Must be 18 years of age or older 1+ year retail sales/customer service experience preferred Ability to communicate with customers, co-workers, and management in a clear, concise manner Must be available to meet the scheduling needs of the business Ability to execute product knowledge from training to support with customer service Ability to explain product labels Can follow direction and perform other duties as assigned by Manager Comprehensive knowledge of iPad and navigation of the internet and social media platforms Ability to present a professional image and interact positively with the public Competencies Definition:
Passionate Learner Desire to grow and learn Flexible & Agile Adapter Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations Talent Builder Actively learns. Normally, asks questions to gain further information and understanding. Open to feedback. Effective Communicator Typically, articulates well when sharing information with others and shares information in a timely manner. Asks questions and listens. Team Builder Works well with others to get the job done/support the customer. Understands the importance of inclusion. Customer Focused Partner Works to meet the needs of the external and internal customer. Results Driver Holds self to a good work standard. Manages own time, focuses on the right priority and achieves that needs to be done. Strategic Thinker Proactively contributes to actively support strategic plans. Problem Solver & Decision Maker Uses the right information to make good decisions. Has good judgement to make prompt but balanced decisions to inform others and/or the customer. Big Picture Thinker Understands how the store operates.
-
Senior Tax Consultant
4 weeks ago
Richmond, Virginia, United States gpac Full timeJob Overview Senior Tax Consultant A reputable CPA firm is seeking to expand its team by hiring a Senior Tax Consultant. This well-established and expanding firm provides clients with essential insights and proficiency in taxation. With the firm experiencing growth, there is a chance for a Senior Tax Consultant to become part of the organization. Applicants...
-
Design Consultant
4 weeks ago
Richmond, United States Ethan Allen Global Full timeDesign Consultant Richmond, VA, USA Req #363 Monday, August 19, 2024 General Objectives: The Design Consultant works closely with the customer in the design center/studio, remotely, online or in the customer’s home to create individualized design solutions to sell Ethan Allen products and services. The designs include space planning, fabric...
-
Consultant
1 month ago
Richmond, United States Transformative Changes Full timeConsultantTransformative Changes is a Black-woman-owned social enterprise with a mission to defy the status quo in pursuit of justice and human liberation. Our work centers transformation of self, relationships, and community by tackling individual, interpersonal, institutional, and structural racism. We combine expertise in healing-centered engagement,...
-
EC Consultant/Lead
3 weeks ago
Richmond, United States Insight Global Full timeInsight Global - EC Consultant/Lead - Richmond, Virginia Insight Global is seeking an EC Consultant/Lead to support one of our consulting clients. This individual will be supporting SAP SuccessFactors Employee Central, Employee Central Time, and Employee Central Payroll. Hourly pay depending on experience: $75-$85 We are a company committed to creating...
-
Technical Consultant
2 weeks ago
Richmond, Virginia, United States Microsoft Full timeJob DescriptionWe are seeking a highly skilled Technical Consultant to join our team at Microsoft Federal. As a Technical Consultant, you will play a critical role in helping our customers achieve their business goals by providing expert guidance and support on the implementation of Microsoft cloud solutions.About the RoleProvide technical expertise and...
-
Lead Tax Consultant
4 weeks ago
Richmond, Virginia, United States Summit Federal Services, LLC Full timeLead Tax Consultant ($110-120k) We are currently seeking a Lead Tax Consultant to join our esteemed CPA firm. Position Overview: The Lead Tax Consultant will play a crucial role in overseeing and delivering tax compliance and advisory services to a diverse clientele. This position requires expertise in complex tax return preparation, thorough research, and...
-
Vehicle Sales Consultant
3 weeks ago
Richmond, Virginia, United States Sheehy Ford Lincoln of Richmond Full timeAbout the RoleWe are seeking a highly motivated and results-driven Sales Consultant to join our team at Sheehy Ford Lincoln of Richmond. As a Sales Consultant, you will be responsible for determining each customer's vehicle needs, demonstrating in-depth knowledge of our vehicles and accessories, and leading customers through proven selling steps to close...
-
Business Information Consultant
1 month ago
Richmond, United States Elevance Health Full timeAnticipated End Date: 2024-09-20 Position Title: Business Information Consultant Job Description: Business Information Consultant Location: Richmond, VA; Atlanta, GA; Indianapolis, IN; Mason, OH (preferred). Alternate locations may be considered. This position will work in a hybrid model (remote and office). The Ideal candidate will live within 50 miles of...
-
Quality Nurse Consultant
2 months ago
Richmond, United States Kaiser Permanente Full timeQuality - Sepsis RN for Oakland and Richmond Kaiser facilities Job Summary: Coordinates quality, accreditation, regulatory and licensing (AR&L), patient safety and risk management activities for the medical center. Provides clinical, educational, consulting, and coordinating support to assigned areas. Uses nurses licensure as a substantial amount of...
-
Real Estate Sales Consultant
4 weeks ago
Richmond, Virginia, United States The Redux Group Full timeAre you passionate about assisting clients in discovering their ideal residence? We are seeking a skilled real estate sales consultant to become a part of our expanding team. Your role will involve identifying potential leads, nurturing relationships with prospective clients, and understanding their preferences to help them secure the perfect property. If...
-
Business Systems Consultant
2 weeks ago
Richmond, Virginia, United States InterSources Full timeAbout Us:InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries.Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology.We recognize that our employees...
-
Leasing Consultant
2 months ago
Richmond, United States General Services Corp. Full timeJob DescriptionJob DescriptionDescription:Bonus Opportunities Up to $10,000 Throughout the Year Leasing ConsultantJoin our team at General Services Corporation, where we don’t just manage apartment communities, we build team member community. As a valued member of our GSC family, you will be part of a supportive and encouraging network that thrives on...
-
Data Engineer Consultant
4 weeks ago
Richmond, United States xScion Full timeJob DescriptionJob DescriptionSalary: As an employee, you Turn Change Into Value® - for our clients, our company, your professional growth, and the consumers. We hire the best and brightest who are driven to create lasting value. At xScion, you aren't just another team member; you're impactful. You're empowered. You're driven. You're...
-
Data Engineer Consultant
3 weeks ago
Richmond, United States xScion Full timeJob DescriptionJob DescriptionSalary: As an employee, you Turn Change Into Value® - for our clients, our company, your professional growth, and the consumers. We hire the best and brightest who are driven to create lasting value. At xScion, you aren't just another team member; you're impactful. You're empowered. You're driven. You're...
-
Cybersecurity Compliance Lead Consultant
1 week ago
Richmond, Virginia, United States Truist Inc Full timeCybersecurity Compliance Lead ConsultantTruist Inc is seeking a highly skilled Cybersecurity Compliance Lead Consultant to join our team. As a key member of our Business Information Security Officer's (BISO) organization, you will work closely with our Business Information Security Managers (BISM), ISOs, Cyber teams, and other IT teammates to drive awareness...
-
Financial Consultant, Senior
2 weeks ago
Richmond, United States Elevance Health Full timeAnticipated End Date: 2024-10-05 Position Title: Financial Consultant, Senior Job Description: Financial Consultant, Senior Location: Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and...
-
Bilingual Sales Consultant
2 weeks ago
Richmond, Virginia, United States CarMax Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Consultant. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, ensuring that our customers receive the highest level of service and support throughout their car buying journey.Key...
-
Service Authorization Consultant
2 weeks ago
Richmond, Virginia, United States Commonwealth of Virginia Full timeJob SummaryThe Commonwealth of Virginia is seeking a highly motivated individual to ensure the Department of Behavioral Health and Developmental Services' service authorization system maintains all standards of accountability, proficiency, and responsiveness to users. The incumbent will be responsible for reviewing Individual Support Plans, Individual...
-
Geospatial Solutions Consultant
4 weeks ago
Richmond, Virginia, United States CoStar Realty Information, Inc. Full timeGeospatial Solutions ConsultantJob OverviewCoStar Realty Information, Inc. is a premier global provider of commercial and residential real estate data, analytics, and online platforms. As a member of the S&P 500 Index and NASDAQ 100, we are dedicated to revolutionizing the real estate sector, enabling individuals and businesses to uncover properties,...
-
Senior Economist/Strategic Consultant
2 weeks ago
Richmond, Virginia, United States Chmura Economics & Analytics Full timeAbout Chmura Economics & AnalyticsChmura Economics & Analytics is a leading consulting firm specializing in economic analysis, strategic planning, and business advisory services. We work with a diverse range of clients, from workforce development agencies to large corporations, helping them navigate complex economic landscapes and achieve their strategic...