eCommerce Customer Service Representative
2 weeks ago
The eCommerce Customer Service Representative will provide excellent support using all contact channels by handling inquiries via email, chat, phone and other channels as assigned. Business needs necessitate support of customers six days per week. This representative will be scheduled for shifts Tuesday through Saturday.
Core Responsibilities
Respond promptly and effectively to customer inquiries via various channels (email, chat, phone, etc.) regarding order status, product information, shipping details, returns, and other e-commerce-related matters within a 24-hour reply rate. Provide accurate and helpful information to resolve customer concerns and ensure customer retention and satisfaction Assists customers with placing, tracking, and returning orders while maintaining a friendly, can do attitude. Document customer interactions thoroughly and accurately in our CRM and order systems. Create a fun shopping experience by providing styling advice to customers. Self-starter, able multitask in a fast-paced environment. Partnering with leadership team to escalate any site or system related issues. Participates in team building activities. Regularly analyze and suggest improvements to the overall Show Me Your Mumu customer service experience. Other duties as assigned.Job Requirements
Experience working with Full Circle, Shopify and Zendesk Strong computer skills to include, MS Office, MS Excel and web-based systems (shipping system, ERP (Full circle) and Shopify. Prior experience working for a company that specialized in fashion, Bridesmaids dresses is a huge plus Must strive for organization and understand that organization saves time. 2 or more years of prior experience of working as a customer care /call center environment. Some college courses or High School Diploma or two years related experience and/or training; or equivalent combination of education and experience. Ability to work independently and as part of a team Strong problem-solving abilities Ability to diffuse situations and calm customers when necessary.Qualities
Demonstrates accuracy and thoroughness. Applies feedback to improve performance, meets or exceeds productivity standards; Monitors own work to ensure quality. Highly motivated with a natural sense of urgency. Completes work in a timely manner. Strives for continuous improvement. Ability to be flexible with schedule in respect to the needs of the business: this includes working overtime, holidays and weekends when absolutely necessary.-
Customer Service Representative
2 weeks ago
Commerce, United States Domino's Pizza LLC Full timeAs a Customer Service Representative (CSR) you are often the first person to welcome and interface with Dominos customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Add Customer Service Representative, Customer Service, Representative, Restaurant, Retail
-
Customer Service Representative
4 days ago
Commerce, United States Blue Goose Uniforms Full timeJob Summary: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers and assisting them with their inquiries and needs. **Duties**: - Provide accurate and timely information...
-
Associate Customer Service Representative
5 days ago
Commerce, United States California Water Service Group (CWSG) Full timeJob Description: At California Water Service, we are passionate about delivering exceptional customer service experiences to each and every customer we serve. Our talented Customer Service Professionals possess many key attributes that help them exceed customer expectations. They demonstrate empathy and compassion for all of our Cal Water customers and seek...
-
Customer Service Representative
2 weeks ago
Commerce, United States Kinetic Personnel Group Full timeJob DescriptionJob DescriptionGrowing Aerospace manufacturer in Commerce, CA is immediately seeking a highly skilled Customer Service Rep to join their team.Full time opportunity, $27-$36/hrResponsibilities:As a Customer Service Representative (CSR), you will be the first point of contact for customers. Your role is crucial in ensuring exceptional support...
-
Customer Support
2 weeks ago
Commerce, United States Source One Payment Solutions Inc Full timeJOB HOURS: Monday - Friday 9am - 5pm JOB LOCATION:6055 E Washington Blvd.Commerce, CA 90040 JOB OVERVIEW Source One Payment Solutions offers an array of merchant services, supplying credit card processing terminals, POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and provide services to merchants throughout the...
-
Customer Support
2 weeks ago
Commerce, United States Source One Payment Solutions Inc Full timeJOB HOURS: Monday - Friday 9am - 5pm JOB LOCATION:6055 E Washington Blvd.Commerce, CA 90040 JOB OVERVIEW Source One Payment Solutions offers an array of merchant services, supplying credit card processing terminals, POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and provide services to merchants throughout the...
-
Customer Support
2 months ago
Commerce, United States Source One Payment Solutions Full timeJob DescriptionJob DescriptionJOB HOURS: Monday - Friday 9am - 5pmJOB LOCATION:6055 E Washington Blvd.Commerce, CA 90040JOB OVERVIEWSource One Payment Solutions offers an array of merchant services, supplying credit card processing terminals, POS systems, Virtual Gateways, and other processing methods. We are located in Commerce, CA and provide services to...
-
Customer Service Representative
2 weeks ago
Commerce City, United States Doka USA Full timeDokais one of the world’s leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector.TheDokaGroup is a company of theUmdaschGroup and employs more than 7,000 people in over 70 countries.Job DescriptionSummary Of PositionThe Customer Service Representative will support and assist the...
-
Customer Service Representative
2 weeks ago
Commerce City, United States Doka USA Full timeDokais one of the world’s leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector.TheDokaGroup is a company of theUmdaschGroup and employs more than 7,000 people in over 70 countries.Job DescriptionSummary Of PositionThe Customer Service Representative will support and assist the...
-
Customer Service Representative
2 weeks ago
Commerce City, United States Doka Full timeDokais one of the worlds leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector.TheDokaGroup is a company of theUmdaschGroup and employs more than 7,000 people in over 70 countries. Job Description Summary Of Position The Customer Service Representative will support and assist...
-
Customer Service Representative
2 weeks ago
Commerce City, United States Doka USA Full timeDokais one of the world’s leading companies for developing, manufacturing and distributing formwork solutions for use in all fields of the construction sector.TheDokaGroup is a company of theUmdaschGroup and employs more than 7,000 people in over 70 countries.Job DescriptionSummary Of PositionThe Customer Service Representative will support and assist the...
-
Customer Support Representative
3 weeks ago
Commerce, United States 2301 WB Building Full timeJob DescriptionJob DescriptionWe are seeking a Customer Support Representative to join our team in Commerce, CA!Responsibilities:Communicate Inventory availability to customersOrder entryCoordinate with Logistics team to release shipmentsCoordinate with Imports team for leadtime inquiriesHandle customer inquiries and complaintsTroubleshoot and resolve...
-
Customer Success Representative
3 days ago
Commerce, United States Plastic Express Full time**Company Overview** Come join a winning Team! Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logístical solutions to fulfill the most challenging needs of our customers....
-
Licensed Customer Service Representative
2 days ago
Commerce Twp, United States The Auto Club Group Full timeIt's a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD Job Type: Full time Exempt/Non Exempt: Hourly Job Description: Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership,...
-
Retail Customer Service
7 days ago
Commerce City, United States EZCORP Full time***$500 Sign On Bonus!*** ***After the successful completion of your new hire training, we will increase your hourly rate by $0.50/hour, PLUS Team Members in the State of COLORADO, will receive a bonus of $500.00 following their 90th day of employment, subject to applicable taxation.*** We want you to join us for a career not a job. At EZCORP we are looking...
-
Customer Success Representative
3 days ago
Commerce City, Colorado, United States Plastic Express Full timeCompany OverviewCome join a winning Team Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic...
-
Customer Success Representative
3 days ago
Commerce City, Colorado, United States Plastic Express Full timeCompany OverviewCome join a winning Team Since 1970 Plastic Express has met the bulk trucking, bulk terminal, packaging, and warehousing needs of the plastics industry. Our strategic locations, modern systems, and dedicated employees allow us to provide custom tailored logistical solutions to fulfill the most challenging needs of our customers. Plastic...
-
Customer Service/Cashier
6 days ago
Commerce, United States Taco Bell Full timeCustomer Service/Cashier Commerce, TX You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees. Basic Function: To operate cash register and assist with front line food preparation...
-
Customer Service Representitive
2 days ago
Commerce City, United States Absolute Electrical, Plumbing, Heating & Air Full timeOverview: Looking to TRADE up to a better opportunity? Absolute Electrical, Plumbing, Heating & Air has an exciting opportunity for a Customer Service Representative. This position pays $21-24 per hour depending on experience with performance opportunity. We are looking for the following schedules: Monday - Friday / 11:00 am - 7:00 pm Monday - Friday /...
-
Receptionist/customer Service
1 month ago
Commerce, United States Ramcar Batteries, Inc Full time**The Role**: The Company Receptionist at RamCar is responsible for several administrative and clerical duties that are essential for day-to-day business operations. This person shall report to the Customer Service Manager and will be given opportunities to move within the company ranks. **The Offer**: Full-time - 40 hours Competitive Wage: $19.00 - $22.00...