Operational Risk Manager, Cash App
3 weeks ago
Company Description
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47 million monthly active customers. We want to redefine the world's relationship with money to make it more relatable, instantly available, and universally accessible.
Today, Cash App has thousands of employees working globally across office and remote locations, with a culture geared toward innovation, collaboration and impact. We've been a distributed team since day one, and many of our roles can be done remotely from the countries where Cash App operates. No matter the location, we tailor our experience to ensure our employees are creative, productive, and happy.
Check out our locations, benefits, and more at cash.app/careers.
Job Description
The Cash Customer Operations (CCO) Operational Risk Manager will support the CCO Operational Risk lead in the implementation of the Operational Risk Management (ORM) Program across CCO. This role will be responsible for assisting in the development and driving the implementation of the following programs:
Reporting to the CCO Operational Risk Management Lead, the CCO Ops Risk Manager will do the following:
- Oversee the application of ORM and Risk & Control Taxonomy including supporting technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
- Work in partnership with L&D to build repeatable training across CCO on framework education and implementation
- Develop a roadmap and complete implementation for the framework across CCO
- Keep abreast of industry standards and best practices and make changes to methodologies and processes as necessary
- Maintain risk and control inventory across CCO
- Implement a methodology to conduct control testing across CCO, including independently assessing risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
- Build a risk assessment methodology and integrate risk assessment further into operational decision making, partnering with other Cash departments as appropriate, such as Compliance and Audit.
- Ensure strong connection and alignment with risk assessments team and consider results for the development of controls and proper risk mitigation actions.
- Provide training, guidance and support on developing educational material over control documentation, maintenance, and control quality test validation to control owners.
- Maintain strong communication with other groups, including other Compliance leaders.
- Communicate to all stakeholders (including Senior Management) on a timely basis in a clear manner through structure and ad-hoc reporting and governance channels
- Maintaining a culture of control, customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, repetitional, and operational risks.
- Act as an agent for positive change with agility, adaptability, and flexibility. Embrace change and welcome different viewpoints to solve problems.
- Support projects across the three lines of defense and with various lines of business (e.g. operations, data, technology, regulatory compliance, internal audit).
- Acts as SME to senior stakeholders and /or other team members.
- Provide support to the Operational Excellence Program on other initiatives, as needed.
Qualifications
- 8+ years of experience in a compliance/risk/audit-related practice, including design controls and control systems.
- 5+ years of experience designing and implementing systems of controls.
- General understanding of relevant financial services regulation and supervisory expectations for large complex financial institutions
- Experience in risk management, compliance, legal or other control-related functions in regulated industries, such as financial services, energy, technology, regulatory organization, public accounting, audit or consulting firm, or a combination thereof.
- Experience in the area of control automation with experience standing up continuous monitoring within an organization.
- Partner across the business in a way that demonstrates collective obligation on managing risk through appropriate controls
- Strong judgmental and critical thinking skills
- Detail oriented, with proven ability to challenge and identify opportunities within existing processes and business practices
- Experience providing practical advice under pressure and prioritizing work.
- Track record of managing internal relationships and demonstrated experience in leading sustained change and change management efforts
- Experience contributing at both the strategic and tactical level, focused in collaboration and leading by influence.
- Demonstrated ability to think strategically, analytically, and creatively problem solve
- Continuous improvement mind-set - assess impact of actions and adjust as needed; simplify and standardize at every opportunity
Qualifications
- 8+ years of experience in a compliance/risk/audit-related practice, including design controls and control systems.
- 5+ years of experience designing and implementing systems of controls.
- General understanding of relevant financial services regulation and supervisory expectations for large complex financial institutions
- Experience in risk management, compliance, legal or other control-related functions in regulated industries, such as financial services, energy, technology, regulatory organization, public accounting, audit or consulting firm, or a combination thereof.
- Experience in the area of control automation with experience standing up continuous monitoring within an organization.
- Partner across the business in a way that demonstrates collective obligation on managing risk through appropriate controls
- Strong judgmental and critical thinking skills
- Detail oriented, with proven ability to challenge and identify opportunities within existing processes and business practices
- Experience providing practical advice under pressure and prioritizing work.
- Track record of managing internal relationships and demonstrated experience in leading sustained change and change management efforts
- Experience contributing at both the strategic and tactical level, focused in collaboration and leading by influence.
- Demonstrated ability to think strategically, analytically, and creatively problem solve
- Continuous improvement mind-set - assess impact of actions and adjust as needed; simplify and standardize at every opportunity
-
Operational Risk Manager, Cash App
4 weeks ago
St Louis, United States Cash App Full timeJob Description Job Description Company Description It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend,...
-
Operational Risk Manager, Cash App
4 weeks ago
Saint Louis, United States Cash App Full timeJob DescriptionJob DescriptionCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest,...
-
St. Louis, United States Cash App Full timeJob DescriptionYou Will:Drive the CCO policy governance program by creating policy governance documentation that adheres to the standards set within the CCO policy governance framework.Work within the CCO policy governance framework, including creating policies and associated documents, synchronizing policies with regulations and associated...
-
Operational Risk Manager, Cash App
2 weeks ago
St Louis, Missouri, United States Block Full timeCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
Operational Risk Manager, Cash App
3 weeks ago
St Louis, Missouri, United States Block Full timeCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
Operational Risk Manager, Cash App
2 weeks ago
St Louis, Missouri, United States Block Full timeCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
Operational Risk Manager, Cash App
4 weeks ago
St Louis, Missouri, United States Block Full timeCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
Saint Louis, United States Cash App Full timeJob DescriptionJob DescriptionCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest,...
-
Saint Louis, United States Cash App Full timeJob DescriptionJob DescriptionCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest,...
-
Saint Louis, United States Cash App Full timeJob DescriptionJob DescriptionCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest,...
-
St Louis, Missouri, United States Block Full timeCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
St Louis, Missouri, United States Block Full timeCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
St Louis, Missouri, United States Block Full timeCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
St Louis, Missouri, United States Block Full timeCompany DescriptionIt all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...
-
AR/Cash Apps Speclaist
1 week ago
St. Louis, United States Kforce Inc. Full timeRESPONSIBILITIES:Kforce has a client in Saint Louis, MO that is seeking a AR/Cash Apps Speclaist for a 3+ month contract to hire role.Position Summary:The Accounts Receivable Specialist is responsible for processing, tracking and recording revenue, as well as processing and posting cash receipts to appropriate accounts receivable account and the general...
-
Associate Product Manager-Cash and Banking
4 days ago
St Louis, United States Edward Jones Full timeOpportunity OverviewTeam Overview: The Banking Business Unit (BBU) in Edward Jones' Wealth Management Advice and Solutions (WMAS) division is responsible for developing and delivering the APPS (advice, planning, products, and services) and related strategy that help branch teams and clients with clients' saving, spending, and borrowing needs. The Cash...
-
Supervisor Cash Management
1 month ago
ST. LOUIS, United States TKC Holdings, Inc. Full timeDevelopment of business processes, policies and procedures for accounting and reporting cash activities in a high-volume cash movement environment. Management of a team of employees performing related duties. Development of business processes, polici Management, Supervisor, Cash, Accounting, Processing, Business, Manufacturing
-
Operations & Risk Specialist - Retail
2 weeks ago
St Louis, United States Commerce Bancshares, Inc. Full timeThe Retail Operations & Risk Specialist will support the branch networks ability to meet customer demands by providing operational support for the Retail Ops Centers of Excellence. This requires working with CBI Retail Ops, other Retail Ops & Risk Ce Operations, Risk, Retail, Specialist, Operation, Banking Manager, Manufacturing, Banking
-
St. Louis, United States KPMG-UnitedStates Full timeBusiness Title:Senior Associate Risk Management-Technology Data OperationsRequisition Number:112341 - 87Function:Business Support ServicesArea of Interest:State:TXCity:DallasDescription:Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth...
-
Petivity App Business Owner
4 weeks ago
St Louis, Missouri, United States Nestle Full timeWe're a leader in the pet care industry, which means we're not only ahead in volume, profit and market share, but our associates dare to Stand Taller. We innovate new products, impart new agilities into existing processes, constantly advance pet nutrition, and always pay it forward in the form of service for our communities and families. Are you up for the...
