Current jobs related to Events Manager - Grapevine - Marriott International

  • Event Planning Manager

    4 days ago

    Grapevine, Texas, United States Marriott Full time

    Event Planning Manager Job DescriptionJob Summary: We are seeking an experienced Event Planning Manager to join our team at Gaylord Hotels. The successful candidate will be responsible for coordinating and executing events of average complexity, ensuring seamless turnover from sales to service and back to sales.Key Responsibilities:Manage event logistics and...

  • Assistant Event Manager

    4 weeks ago

    Grapevine, Texas, United States Marriott Full time

    Job SummaryAs an Assistant Special Event Manager, you will play a key role in planning and executing meetings and special events at the Gaylord Texan Resort & Convention Center. You will assist in implementing departmental strategies and promote the execution of all property events with a seamless turnover from sales to operations and back to sales where...

  • Assistant Event Manager

    2 weeks ago

    Grapevine, Texas, United States Marriott Full time

    Job SummaryAs an Assistant Special Event Manager at Marriott, you will play a key role in planning and executing meetings and special events. You will assist in implementing departmental strategies and promote seamless event execution from sales to operations and back to sales. Your goal will be to lead the team to meet and exceed daily/weekly goals,...

  • Assistant Event Manager

    2 weeks ago

    Grapevine, Texas, United States Marriott Full time

    Job SummaryAs a key member of our team, you will assist in planning and executing meetings and special events at the Gaylord Texan Resort & Convention Center. Your expertise will be crucial in implementing departmental strategies and promoting seamless event execution.Key ResponsibilitiesAssist in planning and executing meetings and special events, ensuring...

  • Event Management Trainee

    4 weeks ago

    Grapevine, Texas, United States Elite GI. Full time

    Unlock Your Potential with Elite GenerationsWe're seeking a talented individual to join our team as an Event Management Trainee. As a key member of our team, you'll have the opportunity to develop your skills in customer service, sales, and marketing, while working with renowned retail establishments.At Elite Generations, we're committed to providing...

  • Assistant Event Manager

    4 weeks ago

    Grapevine, Texas, United States Marriott Full time

    Job SummaryAs an Assistant Event Manager, you will play a key role in planning and executing meetings and special events at the Gaylord Texan Resort & Convention Center. You will assist in implementing departmental strategies and promoting events to ensure seamless execution. Your goal will be to lead the team to meet and exceed daily/weekly goals, including...

  • Event Coordinator

    1 week ago

    Grapevine, Texas, United States Marriott International Inc Full time

    Event Coordinator Job SummaryAssist in coordinating the operation of all Special Events or Leisure Experience activities. Check the status of operation, lighting, AV, cleanliness, system operation and correct any aesthetic deficiencies. Follow through with training guidelines to support the direction of Special Events Manager and Assistant Managers. Monitor...

  • Special Events Coordinator

    7 days ago

    Grapevine, Texas, United States Marriott Full time

    Job SummaryAs a Special Events Coordinator at Gaylord Texan Resort & Convention Center, you will play a key role in coordinating the operation of all Special Events or Leisure Experience activities. This includes checking the status of operation, lighting, AV, cleanliness, system operation, and correcting any aesthetic deficiencies. You will also follow...

  • Assistant Special Event Manager

    2 weeks ago

    Grapevine, United States Marriott Full time

    Additional Information SeasonalJob Number 24173720Job Category Golf, Fitness, & EntertainmentLocation Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Management JOB SUMMARY   Assists in planning and execution of meetings and special...

  • Assistant Director of Event Planning and Catering

    3 weeks ago

    Grapevine, Texas, United States Marriott Full time

    Job SummaryAs a key member of our catering team, the Assistant Director of Event Planning and Catering will be responsible for directing and managing all catering department functions. This includes overseeing the daily activities of the Executive Meeting Services and Catering Management teams, as well as assisting the Director of Catering in preparing the...

  • Customer Success Manager/Account Manager

    4 weeks ago

    Grapevine, United States BILT Incorporated Full time

    Job Title: Customer Success Manager / Account Manager Department: Account Management Classification: Exempt Duration: Direct hire Location: BILT - Global Brand Support Center, Grapevine, Texas 76051 About the Job The BILT Customer Success Manager / Account Manager is responsible for all aspects of the customer partnership. From onboarding, user adoption,...

  • Onboarding Manager

    3 weeks ago

    Grapevine, Texas, United States Payeload Full time

    Job Title: Onboarding ManagerAt Payeload, we are revolutionizing the construction supply chain with our on-demand delivery platform. As we continue to scale rapidly, we are looking for a dynamic Onboarding Manager to lead our driver recruitment and onboarding processes, ensuring we build a strong and effective driver network across all regions.Key...

  • Wealth Team Manager with Support

    1 month ago

    Grapevine, Texas, United States Smith Region - Modern Woodmen of America Full time

    Job Title: Wealth Team Manager with SupportModern Woodmen of America is seeking a highly skilled and experienced Wealth Team Manager to lead our team of financial representatives in the Smith Region. As a key member of our leadership team, you will be responsible for driving business growth, developing and implementing strategic plans, and fostering a...

  • Customer Success Manager

    4 weeks ago

    Grapevine, United States Bilt Full time

    Job Title: Customer Success Manager– Commercial Pro Department: Account Management Classification: Exempt Duration: Direct hire Location: BILT - Global Brand Support Center, Grapevine, Texas 76051 Overview BILT Incorporated is a fast-growing software-as-a-service company revolutionizing instructions and training for consumers and professional...

  • Guest Services Coordinator

    2 weeks ago

    Grapevine, Texas, United States Marriott Full time

    Job SummaryAs a Guest Services Coordinator at Gaylord Hotels, you will play a key role in ensuring the smooth operation of all Special Events and Leisure Experiences. This includes coordinating with the Special Events Manager and Assistant Managers to train and support the team, as well as monitoring and resolving any issues that may arise.Key...

  • Customer Success Manager

    1 month ago

    Grapevine, United States Bilt Full time

    Description BILT Incorporated Job Title: Customer Success Manager- Commercial Pro Department: Account Management Classification: Exempt Duration: Direct hire Location: BILT - Global Brand Support Center, Grapevine, Texas 76051 Overview BILT Incorporated is a fast-growing software-as-a-service company revolutionizing instructions and training for consumers...

  • Guest Services Coordinator

    2 weeks ago

    Grapevine, Texas, United States Marriott Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Guest Services Coordinator to assist in coordinating the operation of all Special Events or Leisure Experience activities. The ideal candidate will have excellent communication skills and be able to work effectively in a fast-paced environment.Key ResponsibilitiesAssist in coordinating the...

  • Customer Success Manager

    3 days ago

    Grapevine, Texas, United States Bilt Full time

    About the JobThe BILT Customer Success Manager is responsible for all aspects of the customer partnership for our Commercial Pro team. From onboarding, user adoption, data and analytics, and renewals, you will be the main point of contact throughout the relationship. You will deal with everything from the day-to-day to strategic account planning. It is...

  • Guest Service Coordinator

    2 weeks ago

    Grapevine, Texas, United States Marriott International Inc Full time

    Job SummaryAs a Guest Service Coordinator, you will play a key role in ensuring the smooth operation of our Special Events and Leisure Experiences. This includes coordinating with teams to deliver exceptional guest experiences, resolving issues, and maintaining high standards of quality and safety.Key ResponsibilitiesCoordinate event operations, including...

  • Development Coordinator

    2 weeks ago

    Grapevine, Texas, United States The Gatehouse Full time

    Job SummaryThe Gatehouse is seeking a highly motivated and organized Development Coordinator to join our team. This role will play a critical part in supporting the development department's efforts to secure funding and resources for our organization.The ideal candidate will have a strong background in fundraising, development, and volunteer management, with...

Events Manager

3 months ago

Grapevine, United States Marriott International Full time
Job Number 24140662
Job Category Event Management
Location Gaylord Texan Resort & Convention Center, 1501 Gaylord Trail, Grapevine, Texas, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events. This position primarily handles events of average complexity. Ensures their property events have a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; experienced (1 - 2 years of experience) in the event management or related professional area.

OR

• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 1 year experience in the event management or related professional area required.

CORE WORK ACTIVITIES

Managing Event Logistics and Operations

• Ensures that events progress seamlessly by following established procedures, collaborating with other employees, and ensuring accuracy.

• Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

• Adheres to all standards, policies, and procedures.

• Ensures billing accuracy and conducts bill reviews with the clients prior to processing the final bill.

• Manages group room blocks and meeting space for average to large-sized assigned groups.

• Identifies operational challenges associated with his/her group and determines how to best work with the property staff and customer to solve these challenges\\ and/or develop alternative solutions.

• Uses his/her judgment to integrate current trends in event management and event design.

• Acts as liaison between field salesperson and customer throughout the event process (pre-event, event, post-event).

• Participates in customer site inspections and assists with the sales process as necessary.

• Performs other duties as assigned to meet business needs.

• Solicits feedback from the property departments to identify areas for improvement to enhance the Event Planner's experience.

Ensuring and Providing Exceptional Customer Service

• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.

• Empowers employees to provide excellent customer service.

• Sets a positive example for guest relations.

• Coordinates and communicates event details both verbally and in writing to the customer and property operations.

• Makes presence known to customer at all times during this process.

• Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

• Follows up with customer post-event.

• Responds to and handles guest problems and complaints.

• Uses personal judgment and expertise to enhance the customer experience.

• Stays available to solve problems and/or suggest alternatives to previous arrangements.

• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.

• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.

• Interacts with guests to obtain feedback on product quality and service levels.

• Ensures hourly employees understand expectations and parameters for event activities.

Leading Event Management Teams

• Conducts formal pre- and post-event meetings as required to review/communicate group needs and feedback.

• Leads formal pre-event and post-event meetings for average to large-sized assigned groups.

• Facilitates various meetings as he/she perceives necessary (Banquet Event Order meeting, block review, etc).

Supporting and Coordinating with the Sales and Marketing Function

• Assists in the sales process and revenue forecasting for customer groups.

• Up-sells products and services throughout the event process.

• Forecasts group sleeping rooms and event revenue (catering and audio visual) for his/her groups.

Conducting Human Resources Activities

• Reviews comment cards and guest satisfaction results with employees.

• Observes service behaviors of employees and provides feedback to individuals and/or managers.

• Assists in the development and implementation of corrective action plans.

• Take initiative to use his/her experience to improve service performance according to his/her evaluation of the issue and resolution.

• Works with the property staff and customers to address operational challenges associated with his/her group.

• Performs other duties as assigned to meet business needs.

The salary range for this position is $59,000 to $75,000 annually. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, other life and work wellness benefits, and may include other incentives such as stock awards and deferred compensation plans. Benefits and incentive compensation may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Why have less when you can have MORE - all under one roof? Rooted in our expertise and leadership in meetings and experiences, Gaylord Hotels intentionally deliver environments, services and programming that bring people together in an extraordinary way. The heart of our brand are STARs, who are creative, entrepreneurial and dedicated to providing thoughtful, big-hearted service to guests. At Gaylord, we provide STARs with opportunities well beyond that of a traditional hotel-offering you endless career opportunities, the extras, and MORE. In joining Gaylord, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.