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SREC Operations Specialist

2 months ago

Lehi, United States LGCY Power Full time

LGCY Solar Installation Services is seeking highly motivated industry specialists to join our growing team of elite solar professionals. We are seeking individuals that are ready to help us deliver on our mission: to provide an extraordinary customer experience while becoming the best version of ourselves and helping others to do the same. LGCY is one of the fastest growing residential solar providers in the nation since 2014 and has been recognized as �Best Places to Work� by Glassdoor.

Job Summary:

The SREC Operations Specialist is responsible for managing and optimizing Solar Renewable Energy Credit (SREC) processes within our company. This role involves ensuring that SREC-related tasks are completed accurately and on time, supporting homeowners with SREC issues, and collaborating with account managers to streamline project progress. The ideal candidate will have a strong understanding of SRECs, solar energy production, and customer service skills.

Key Responsibilities:

1. SREC Queue Management

- Clear the SREC-ready queue daily before the end of each workday.

- Update the SREC sales issue queue at least three times per week.

- Ensure Part 1 and Part 2 of the SREC queue are completed by Friday each week.

2. Homeowner Support

- Reach out to homeowners who are not receiving their SRECs and provide assistance in resolving issues.

- Work with the Carbon Solutions portal to help homeowners optimize their solar panel production and manage associated costs.

3. Collaboration and Communication

- Support account managers and other team members to expedite project timelines and resolve bottlenecks.

- Respond to inquiries via BlueChats and Slack channels promptly to ensure smooth communication.

4. Continuous Improvement

- Identify and recommend process improvements to enhance the efficiency of SREC management and customer support.

  • All other duties as assigned.

Qualifications:

  • High school diploma or general education degree (GED)

  • Experience in the solar industry, particularly with SRECs, is highly desirable.

  • Strong organizational skills and attention to detail.

  • Excellent communication skills, both written and verbal.

  • Ability to work collaboratively in a fast-paced, regular office environment.

Preferred Skills:

  • Familiarity with solar energy production metrics and Carbon Solutions portal.

  • Prior experience in customer service or account management in the renewable energy sector.

What We Offer:

  • Competitive compensation with bonus potential

  • 8 paid holidays

  • Attractive benefits package including medical, dental, and vision coverage

  • Generous 401(k) option with employer match

  • Opportunity for career development and advancement with a rapidly growing company

  • High-energy, fun, and friendly culture

  • Flexible PTO

LGCY Power is an Equal Opportunity Employer committed to diversity in the workplace. Consistent with that goal, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, gender identity or any other category protected by applicable federal, state, or local laws.

LGCY Power uses the E-Verify employment verification program.