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Technical Network Manager
2 months ago
The Global Network Infrastructure team is responsible for designing, implementing, and operating Uber Freight's production datacenter, backbone, and cloud interconnect infrastructure. Our foundational work supports all of Uber Freight's exciting business initiatives.
We are seeking a highly skilled and experienced Hands-On Technical Network Manager to lead and manage our network projects, provide mentorship and guidance to our engineering team, collaborate with various internal teams, and occasionally interact with external customers to resolve technical issues. This individual will be responsible for overseeing network management tasks, performing configuration changes, and troubleshooting network issues. The ideal candidate will have a strong technical background, excellent leadership abilities, and the capacity to work effectively in a dynamic, fast-paced environment.
- Responsible for ensuring the network availability, performance and future scalability for the entire Uber Freight platform, spanning both on-premise and Cloud environments.
- Embrace cross-team collaboration. You’ll work closely with people across multiple Engineering and Business organizations to develop and implement network-based solutions that support our global growth.
- Apply your intellectual curiosity and research new technologies; figure out their practical applications within our principles and then bring it to life in our production networks.
- Have strong leadership and communication skills and a solid background in computer networking and information technology.
- Have a deep understanding of network security protocols and procedures, as well as the ability to motivate a team of technical staff.
Basic Qualifications
- 10+ years of relevant network engineering experience.
- Strong expertise in TCP, IPv4/6 and dynamic routing protocols such as BGP and OSPF.
Preferred Qualifications
- 5+ years in a leadership or management position
- You are passionate about leveraging software innovations to automate network management, improve network observability, and remediate problems.
- You have great interpersonal skills, deep technical ability, and a portfolio of successful execution. You are open-minded to discuss various technical approaches and able to drive consensus across various stakeholders at Uber Freight.
- A relentless desire to build each network better than the last. Treat networking, operational efficiency, and automation as sciences with room for artful breakthroughs.
- Proficiency in one or more scripting or automation languages such as Ansible, Terraform, or Python with 2+ years experience in any is highly desirable
- Previous stints at large enterprise or service-provider networks where you were responsible for design and architecture of IP networks.
- Knowledge of Linux and experience troubleshooting the life of a packet from client to server and back, and all possible intermediate nodes along the way.
- Knowledge about distributed systems such as software load balancers, DNS, VM/container networking (e.g. VIPs, IP tunnels, VXLANs), etc.
- Experience for Software Defined Networking (SDN), Network Function Virtualization (NFV), or/and Network operating systems.
- Experience with Cloud networking in either Microsoft Azure or Google Cloud Platform environments.
- Relevant certifications (e.g., CCNP, CCIE) are a plus.
Key Responsibilities:
- Project Management:
- Lead and manage a variety of network projects from initiation through completion.
- Manage and monitor IT projects and activities related to the network infrastructure team in a timely manner
- Develop project plans and timelines, ensuring adherence to scope, schedule, and cost constraints.
- Coordinate with internal stakeholders to gather requirements, define project objectives, and align on deliverables.
- Proactively reach out in order to understand and help facilitate all global IT needs and initiatives
- Manage the development and documentation of network infrastructure policies, procedures, workflows (SLAs), and standardizations
- Ensure that the networks are operating efficiently, securely, and effectively to meet the needs of the organization's operations
- Technical Leadership and Mentorship:
- Will evaluate current network environment and focus on process improvements, managing vendors, and assisting hiring manager with overall network strategy
- Provide mentorship and guidance to network engineers, fostering professional growth and development.
- Promote a collaborative and inclusive team environment, encouraging knowledge sharing and innovation.
- Provide expert assistance and training to other members of the IT department and act as an escalation point for IT issues.
- Demonstrate an outstanding level of professionalism, including ability to exercise good judgment, discretion, tact, and diplomacy
- Strong leadership skills, able to step in and take charge
- Ensuring at all times -- even throughout major infrastructure changes – that we have solid data protection and disaster recovery / business continuity plans.
- Proactively investigate and evaluate new products or technologies that may be of use to thecompany
- Implement and maintain network security protocols, ensuring compliance with industry standards and best practices.
- Collaboration and Coordination:
- Collaborate with diverse teams throughout Uber Freight, both internal IT and engineering teams, and teams supporting custom customer-facing applications.
- Facilitate effective communication and collaboration between teams to ensure seamless integration and alignment of network services with business objectives.
- Participate in cross-functional meetings, contributing technical expertise and strategic insights.
- Hands-On Network Management:
- Through understanding of the OSI 7-layer model and how to troubleshoot throughout the entire stack including VLANs, firewalls, load balancers, switches, routers and other network equipment.
- In-depth working knowledge with enterprise-level network equipment Cisco, Meraki, Fortinet, Palo Alto, F5, and Infoblox
- Have a strong understanding of anti-malware and cybersecurity concepts, Intrusion detection and prevention.
- Monitor network traffic for signs of security breaches and take appropriate action to mitigate threats.
- Have a strong understanding of Azure, GCP, and other cloud environments.
- Perform hands-on network management tasks, including configuration changes, monitoring, and optimization.
- Step in to troubleshoot and resolve complex network issues, ensuring minimal disruption to services.
- Have a strong understanding of scalability constraints and design constraints required.
- Working knowledge of scripting language to monitor system performance of data center infrastructure/environment.
About Uber Freight
Uber Freight is a logistics platform and partner with a mission to reimagine the way goods move to help communities thrive. Backed by innovative technology and a dedicated team of domain experts, we provide logistics solutions that give shippers and carriers of all sizes greater reliability, flexibility, and transparency so they can take control of their freight. With over $17 billion in FUM, we’ve built one of the world’s most comprehensive logistics networks consisting of over 130,000 digitally-enabled carriers and thousands of shippers, from small businesses to Fortune 500 companies. For more, visit uberfreight.com.
EEOC
Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
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