IT Infrastructure Quality Manager
2 months ago
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve peopleâs health. Weâre always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. Youâll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Free medical coverage for employees* via the Health Investment Plan (HIP) PPO
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelorâs degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.Â
The Opportunity
The role reports to the Director of Software Quality Assurance and is within the Quality, Regulatory, and Compliance function of BTS IT. The role works with all levels of the BTS IT and Abbott quality organizations to drive improvements in BTS Infrastructure Quality. Continually looks for opportunities for quality improvements. Establishes and maintains productive relationships with all levels in Abbott IT organization and with external partners.
Manages the daily operations of the Infrastructure Quality team in support of quality initiatives and infrastructure related internal and external quality audit requests. The role also provides consultation to Infrastructure Services counterparts on quality and compliance while considering regulatory impact as the organization moves to AI/ML opportunities. Provides cybersecurity quality oversight and touchpoints with the Software Lifecycle and Infrastructure Services.
Identifies, proposes, and leads improvements related to Infrastructure QA policies, processes, and procedures in support of the BTS IT domains. Ensures that documentation complies with policy and procedure requirements in conjunction with internal and external business and technology partners.Â
What Youâll Work On
- Ensures Infrastructure Services deliverables comply with applicable Corporate and Divisional Policies and procedures.
- Partners with Abbottâs Cybersecurity organization for security and vulnerability processes to ensure GxP compliance.Â
- Coordinates the introduction of new strategic methodologies with the BTS vision and goals.
- Drives the GXP Inspection Support for IS and defends the strategies to internal auditors, regulatory authorities, and other certified bodies.
- Applies Good Documentation Practices and assists as appropriate with required documentation for compliance purposes.
- Champion change and innovation. Stimulates creativity and innovation in others.
- Set goals, performance assessments and support of growth plans of employees.
Required Qualifications & Education:
- Bachelorâs degree in computer science, Information Technology or equivalent plus 8+ years of related work experience with IT Quality in the life science industry, or an equivalent combination of education and work experience.
- Strong experience working with Infrastructure services and compliance.Â
- Familiarity with large enterprise Data Center Networking, such as Routing, Switching, Wireless Access, Software Define WAN (SD-WAN) Firewall Controls, Load Balancing, Security Infrastructure, Remote Access Connectivity Solutions (Cisco AnyConnect, Zscaler ZPA), Network Segmentation, DHCP/DNS/IPAM, and Zscaler technologies.Â
Preferred Qualifications:
- Experience with AI/ML is strongly preferred.
- Certifications from ASQ or ISO9001 or ISO13485 preferred.
Supervisory Responsibility:
- At least 3 years managing direct reports.
Apply Now
* Participants who complete a short wellness assessment qualify for FREE coverage in our HIP PPO medical plan. Free coverage applies in the next calendar year.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:Â www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is $95,000.00 â $190,000.00. In specific locations, the pay range may vary from the range posted.
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