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Product Manager

1 month ago

Richardson, United States Cariloop Full time

Overview

Founded in 2012, Cariloop is a care company fueled by a deeper purpose: ensuring that no one goes through caregiving alone. We are a compassionate organization committed to providing steadfast support to those navigating the complexities of caregiving. Our platform is a lifeline offering personalized guidance from expert Care Coaches, cutting-edge digital tools, and access to an integrated care provider support network and community, tailored to meet the diverse needs of individuals and families at every stage of life.

Our Impact

At Cariloop, we believe the unbiased, inclusive, and empathetic way we strive to serve caregivers is a reflection of how we serve our employees. You'll have the opportunity to make a genuine difference in the lives of millions of caregivers while enjoying the autonomy and flexibility of remote work. As a member of our team, you'll contribute to a movement to redefine the standard for caregiver support, shaping a future where caregivers feel supported, empowered, and recognized for their invaluable role.

We believe deeply that the way we care for others should be a reflection of the way we care for our team. We seek to foster a culture of care that sees people for who they are and celebrates the core values they hold dear. When we care for our Loopers, our Loopers can focus on caring deeply for the caregivers, families, and communities we serve.

Join us in our mission to create positive change, and together, let's forge a path toward a more caring and connected world.

Career Opportunity

As a Product Manager at Cariloop, you will contribute to transforming the caregiving experience by managing our product development lifecycle and ensuring successful outcomes.

In this role, you will gain a deep understanding of our products, services, and user experiences to generate new ideas, fill product gaps, and enhance our service offerings. This is a balanced role where you will have the opportunity to engage in both strategic thinking and hands-on execution. This is a great opportunity for someone who previously held the position of Product Management or Product Owner, preferably in a software development environment.

If you understand how to align a product vision with company goals and market strategies and have a proven ability to articulate the impact of product features and capabilities, we encourage you to apply

Your Role

  • Collaborate with cross-functional and leadership teams to define product vision and strategic objectives.

  • Contribute to developing our product roadmap in alignment with our company goals.

  • Develop and execute go-to-market strategies for new product features or enhancements.

  • Manage and prioritize the agile team's backlog.

  • Write detailed feature briefs, user stories, and acceptance criteria.

  • Facilitate agile ceremonies, including grooming, increment planning, sprint planning, daily standups, retrospectives, and sprint demonstrations.

  • Maintain comprehensive documentation and drive adoption of new features.

  • Research customer needs, market trends, and the competitive landscape to influence product strategy.

  • Partner with cross-functional teams including engineering, design, quality assurance, and support to ensure successful product delivery.

Qualifications

  • 3+ years of previous work experience in a product management associate or manager role.

  • A degree in Business, Computer Science, Engineering, or a related field is preferred.

  • Additional certifications in Product Management or Agile methodologies are a plus.

  • Demonstrated experience managing all aspects of the product lifecycle.

  • Strong understanding and practical experience working in an agile environment using Kanban and Scrum methodologies.

  • Skilled in writing product briefs, user stories, and acceptance criteria.

  • Proven experience with agile ceremonies and collaboration across diverse teams.

  • Familiarity with goal-setting techniques such as OKRs.

  • Direct or indirect experience in the healthcare or caregiving industry is valuable but not required.

Attributes

  • Commitment to providing exceptional service to team members, customers, and partners.

  • Strategic thinking and experience bringing product ideas from concept to reality.

  • Strong problem-solving and influential leadership abilities.

  • Self-motivated learning style and ability to quickly establish expertise with new products or services.

  • Flexible and open to change in a high-growth environment.

Benefits and Perks

At Cariloop, our commitment to supporting caregivers, families, and each other extends to every aspect of our organization, including our benefit offerings. Designed to address the holistic needs of our Loopers, our comprehensive program encompasses employee health, financial stability, and overall wellness. By prioritizing the well-being of our Loopers, we not only fulfill our mission but also foster a culture of empathy, collaboration, and support that extends beyond the workplace. Our comprehensive benefits package offers:

  • Comprehensive Medical, dental, and vision insurance coverage.

  • Employer contributions to 401k retirement plans and Health Savings Accounts (HSA), empower you to build a secure financial future while taking care of your present needs.

  • Company-sponsored life, short-term, and long-term disability insurance, providing peace of mind in both anticipated and unforeseen life events.

  • Access to Cariloop's member portal and services for both you and your family, offering a wealth of resources and support in navigating your caregiving journey.

  • Annual stipends through our partner UrbanSitter, providing access to trusted care for your entire household, spanning childcare, tutoring, pet sitting, housekeeping, and senior care services.

  • Open time-away policy and 14 paid company holidays yearly, promoting self-care and work-life balance, reflecting our commitment to Looper's well-being.

  • Quarterly mental health days where all Loopers are encouraged to disconnect and recharge for the day.

  • Paid volunteer time away, allowing all Loopers to impact our communities positively.

  • Fully paid caregiver leave for all Loopers, reflecting our commitment to supporting caregivers within our own company.

  • And more

Additional Information:

Cariloop participates in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States.

Please contact the People team at if you would like to request a reasonable accommodation during the application or interviewing process.

In alignment with our core values, Cariloop provides equal employment opportunities to all employees and applicants and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. To learn more about how Cariloop creates an environment where people can be their true, authentic selves, click.