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Senior Manager, Site Reliability Engineering

3 months ago

Plano, United States Toyota North America Full time

Excited to grow your career at Toyota?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply

Our people make all the difference in our success.

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position is right for you, we encourage you to apply

Our people make all the difference in our success.

An important part of the Toyota family is Toyota Financial Services (TFS), the finance and insurance brand for Toyota and Lexus in North America. While TFS is a separate business entity, it is an essential part of this world-changing company - delivering on Toyota's vision to move people beyond what's possible. At TFS, you will help create best-in-class customer experiences in an innovative, collaborative environment.

This position is based in Plano, TX with a hybrid mix of some in-office time and some remote work.

To save time applying, Toyota does not offer sponsorship of job applicants for employment-based visas or any other work authorization for this position.

Who We're Looking For

Toyota Financial Services (TFS) is looking for a highly motivated person to fill a role as a Senior Manager, Site Reliability Engineering (SRE) for our Business Domains.

The primary responsibility of this role is overseeing the strategy, implementation, and management of the SRE function to support the Business Domains at Toyota Financial Services (TFS). This role will lead a team of highly skilled engineers and collaborate with cross-functional teams to ensure the reliability, availability, and performance of TFS's digital platforms and services.

What you'll be doing

Supporting Engineers with hands on coding, debugging, and implementation of automation to support a more stable and robust application environment.Develop and communicate the strategic vision for the SRE function aligned with TFS's business objectives.Collaborate with executive leadership to define SRE goals, KPIs, and performance metrics.Drive continuous improvement initiatives to enhance the reliability and scalability of TFS's systems.Lead, mentor, and guide a team of SRE engineers, fostering a culture of innovation, collaboration, and accountability.Define team structure, roles, responsibilities, and career development paths.Manage resource allocation and capacity planning to ensure adequate coverage for operational tasks and projects.Establish and enforce best practices for SRE involvement in incident management, problem resolution, and post-incident analysis.Collaborate with development and operations teams to implement automation, monitoring, and alerting solutions.Ensure effective incident response processes that minimize downtime and impact to business operations.Collaborate with architecture teams to design and implement scalable, reliable, and resilient systems.Drive the adoption of cloud-native technologies and practices to optimize infrastructure and application deployments.Monitor and analyze system performance to proactively identify and address potential bottlenecks or issues.Implement strategies to optimize application and service availability, including disaster recovery planning.Work closely with development, operations, security, and compliance teams to align SRE efforts with overall IT initiatives.Participate in project planning and provide SRE expertise to ensure reliability is built into new systems and features.Manage vendor relationships and contracts related to SRE tools and services.Communicate SRE initiatives, progress, and challenges to executive leadership and stakeholders.Prepare and present reports on system reliability, incidents, and improvements to relevant stakeholders.
What You Bring

Bachelor's or Master's degree in Computer Science, Information Technology, or related discipline or equivalent work experience is required.10+ years proven experience in site reliability engineering, with 3-5 years in a leadership or management role.Strong leadership and people management skills, with a track record of leading and developing high-performing teams.Strong understanding of cloud computing, infrastructure as code, and microservices architecture.Proficiency in implementing DevOps and SRE best practices, including CI/CD pipelines and automated testing.Hands-on experience with tools like Kubernetes, Docker, Prometheus, Grafana, etc.Experience with applications environments deployed utilizing AWS Cloud Technologies.Excellent problem-solving skills and the ability to lead teams in high-pressure situations.Strong interpersonal, communication, and collaboration skills.
Added bonus

Experience in the financial services industry is a plus.
What we'll bring

During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities. A few highlights include:

A work environment built on teamwork, flexibility, and respect.Professional growth and development programs to help advance your career, as well as tuition reimbursement.Team Member Vehicle Purchase DiscountToyota Team Member Lease Vehicle Program (if applicable)Comprehensive health care and wellness plans for your entire family.Flextime and virtual work options (if applicable).Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.Paid holidays and paid time off.Referral services related to prenatal services, adoption, childcare, schools, and more.Tax-Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA).Relocation assistance (if applicable).
Job Posting End Date :
08/12/2024 at 12AM US/Central

Management Level :
20