Site Reliability Engineering Director

4 weeks ago

Plano, Texas, United States Toyota Full time
Job Summary

We are seeking a highly skilled Director of Site Reliability Engineering to lead our new SRE team at Toyota Financial Services. As a key member of our organization, you will be responsible for building and managing a team of engineers to ensure the reliability, performance, and scalability of our systems and applications.

Key Responsibilities
  • Support engineers with hands-on coding, debugging, and implementation of automation to support a stable and robust application environment.
  • Foster a collaborative team culture and support professional development.
  • Define and implement strategies for system reliability, performance, and scalability.
  • Develop Service Level Objectives (SLOs) and Service Level Agreements (SLAs) aligned with business goals.
  • Design and deploy monitoring, alerting, and incident management systems.
  • Implement and refine disaster recovery and business continuity plans.
  • Lead major incident responses and coordinate with stakeholders for resolution.
  • Conduct post-incident reviews and drive continuous improvement.
  • Identify and implement automation opportunities to streamline operations.
  • Oversee the development and implementation of monitoring and incident management tools.
  • Work with engineering, product, and infrastructure teams on reliability goals.
  • Participate in architectural reviews, providing input on reliability and scalability.
  • Recruit, build, and lead the new SRE team with clear objectives and metrics.
Requirements
  • 7+ years of experience in Site Reliability Engineering, DevOps, or a related field, with at least 3 years in a leadership role.
  • Demonstrated experience in building and managing teams, with a proven track record of achieving high system reliability and performance.
  • Deep understanding of cloud platforms (e.g., AWS, GCP, Azure) and container orchestration technologies (e.g., Kubernetes).
  • Proficiency in scripting and automation (e.g., Python, Bash) and familiarity with monitoring and logging tools (e.g., Prometheus, Grafana, ELK Stack).
  • Strong leadership capabilities, with excellent problem-solving and decision-making skills.
  • Effective communication skills, with the ability to convey complex technical concepts to diverse audiences.
What We Offer
  • A work environment built on teamwork, flexibility, and respect.
  • Professional growth and development programs to help advance your career, as well as tuition reimbursement.
  • Team Member Vehicle Purchase Discount.
  • Toyota Team Member Lease Vehicle Program (if applicable).
  • Comprehensive health care and wellness plans for your entire family.
  • Flextime and virtual work options (if applicable).
  • Toyota 401(k) Savings Plan featuring a company match, as well as an annual retirement contribution from Toyota regardless of whether you contribute.
  • Paid holidays and paid time off.
  • Referral services related to prenatal services, adoption, childcare, schools and more.
  • Tax Advantaged Accounts (Health Savings Account, Health Care FSA, Dependent Care FSA)
  • Relocation assistance (if applicable)

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