Asset Protection Agent

3 weeks ago

Brooklyn, United States Lowe's Full time

Expand your career possibilities.

Thank you for dedicating your time and talent to Loweâs.  We want to give you more opportunities to learn and grow, so if you find a position youâre interested in below, we encourage you to apply

Find Your Home to More Possibilities.

All Loweâs associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As an Asset Protection Agent (APA) this means:

  • Coaching and training Store Associates and Leaders on identifying and deterring external theft through implementing Loweâs shrink programs.
  • Monitoring merchandise, customer, and associate activity as needed, reporting infractions to Store and AP Leadership.
  • Preventing inventory shrinkage and deterring criminal activity.

    The APA will coordinate efforts with the Senior APM, DAPM and MORCM to identify key merchandise and stores that are being externally impacted.  Based on external and Organized Crime activity the APA will leverage data/ resources to create a plan to address exposures with training and external focuses to reduce activity.  The APA is responsible for investigating and resolving issues related to criminal activity in accordance with Local, State, and Federal laws or company policy. The APA will also support investigations of all company policies/ procedures when required.  An individual in this position may on occasion need to effectively respond to potentially violent and/or physical altercations and will therefore need the ability to make quick, effective decisions and maintain an appropriate level of composure.

    Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.

    What Weâre Looking For:

    ⢠Hourly: Generally scheduled for 40 hours; more hours may be required based on the needs of the business.

    ⢠Requires morning, afternoon and evening availability any day of the week.

    ⢠Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

    ⢠Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

    What You Need to Succeed

    Minimum Qualifications

    • Associates Degree in Psychology or Criminal Justice OR High School Diploma/equivalent with 1 year relevant work experience

      Preferred Qualifications

      • Bachelors Degree in Business, Criminal Justice, Safety, or related loss prevention / asset protection field
      • Demonstrated experience conducting retail investigations (i.e., has conducted at least one retail investigations)
      • Experience in using physical security systems (e.g., CCTV, EAS)
      • Experience in investigations with Organized Crime and asset protection
      • National certified training program (e.g., Wicklander-Zuwalski or Reed training)
      • Professional accreditation (e.g., APQ, APC) or equivalent experience

        If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position.Pay Range: $19.50 - $27.30 per hour

        Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our .

        Loweâs is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. 

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