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Asset Protection Security Guard, Kings Plaza

2 months ago

Brooklyn, United States Macy’s Full time

Bring Your Amazing Self to Work
At Macy's, Inc. we're on a mission to create a brighter future with bold representation for all. This is our Mission Every One. We know that each person here is unique. So we respect and invest in each individual to create growth, pride, and satisfaction. If we are able to bring our whole selves to work, it translates into a more abundant and wider array of ideas and energy for all to benefit from. Our success will be built on amazing colleagues, working together.
 
Job Overview
Our Asset Protection team uses advanced technology and analytics tools to reduce shortages and protect our company’s bottom line. The Visual Security Officer is an entry-level opportunity within Asset Protection with the primary responsibilities of communicating suspicious activity to Asset Protection detectives and management, maintaining a safe business environment, and providing strong customer service. The Visual Security Officer is primarily stationed at customer entrances and monitors customer traffic entering and exiting the store as a visual deterrent to theft.
 
What We Can Offer You

An inclusive, challenging, and refreshingly fun work environment
Competitive pay and benefits rooted in principles of equity
Performance incentives and annual merit review
Merchandise discounts
Health and Wellness Benefits across medical, dental, vision, and additional insurance
Retirement Savings Plan with 401k match opportunity
Employee Assistance Program (mental health counseling and legal/financial advice)
Resources for continuous learning, career growth, and leadership development
Paid Time Off 
Fully-Funded education benefits - may include 100% of tuition, books, and fees
Colleague Resource Groups (CRGs) and give-back/volunteer opportunities

 
What You Will Do

Greet customers when they enter the store or a department within a store
Use two-way communication devices to maintain contact with Asset Protection Detectives and Management
Remain stationed at high traffic entrances and high-shortage areas to deter theft and monitor suspicious activity
Maintain strict compliance with company policies regarding apprehensions, searches and evidence preservation
Handle proprietary, sensitive, and confidential information

 
Skills You Will Need

Communication: Comfortable communicating with customers 
Adaptability: Able to adapt quickly to changing priorities
Teamwork: Enjoy working as part of a team, as well as independently
Technology: Comfortable with two-way communication devices
Interpersonal Skills: Excellent interpersonal skills, with the ability to work effectively with colleagues at all levels and across departments.

 
Who You Are

Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
A resourceful self-starter who can adapt quickly to changing priorities
Ability to communicate and share information with diverse groups of customers and peers
Enjoy working as part of a team, as well as independently
Must be able to (1) understand and communicate effectively with customers, co-workers, and supervisors, and (2) read and understand employment policies and safety rules/procedures in English
Obtain and maintain required licenses, trainings, and certifications

 
Essential Physical Requirements

Walking and standing for majority of your shift
Hearing, close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
Occasional stooping, kneeling, crouching, and reaching above eye level
Lifting and moving items up to 30 pounds

 
About Macy’s
Now is an exciting time for a Macy's career as we continue to focus on creating exciting and memorable experiences for every Macy's customer, whether their journey starts online or in the store. Our opportunities in Sales, Merchandise, Operations, Customer Service, Warehouse, Marketing, and other areas let you express your creativity and commitment to excellence, grow your career and make a difference to your Macy's colleagues and customers.
 
Bring your creativity, energy, and ideas to the Macy's team – Apply Today
 
 
 
STORES00
 
 This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Additional benefit details are available at macysJOBS.com.