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Head of Instructional Design

4 months ago


New York, United States MMC Full time
The Head of Instructional Design is responsible for developing and implementing a comprehensive instructional design and development strategy across Marsh McLennan. This position is responsible for delivering consistent solutions across Marsh McLennan, while also identifying and responding to business-specific nuances that require additional programming or services. This position ensures that learning solutions meets evolving business needs and designs new learning as needed.

What can you expect?

This position is part of the Talent & Inclusion Center of Expertise and reports directly into the Global Head of Learning. This position manages a team of instructional designers.

The Talent & Inclusion COE forms part of the People Strategy team. The People Strategy Team is the research & development engine of the colleague experience, comprised of six centers of expertise - HR Strategy, Workforce Planning, Talent & Inclusion, Executive Compensation, Broad-Based Compensation and Benefits & Mobility. The People Strategy team delivers informed perspectives and creative solutions; anticipates and helps the organization respond to market, business and colleague needs; and brings a balance of deep technical expertise and consultative approach to identifying opportunities and developing scalable solutions that enable impact.

What's in it for you?
  • Being a part of a global company with a strong brand and a commitment to growth
  • A culture of internal mobility, collaboration, and extraordinary career opportunities
  • Competitive pay and outstanding benefits
  • Paid time off to give back through non-profit community service.
  • Employee Resource Groups that provide access to leaders, relevant volunteer and mentoring opportunities, and interactions with counterparts in industry groups and client organizations

We will count on you to:
  • Lead the design, initiation and build of best-in-class learning and leadership development initiatives, including the evolution and maintenance of a Marsh McLennan University.
  • Collaborate with Talent Partners and People Leaders across the organization to identify training and development needs, scope projects, and evaluate program effectiveness.
  • Source and oversee relationships with external content providers to ensure high-quality and relevant learning materials.
  • Set the direction for instructional design practices, ensuring alignment with industry best practices.
  • Provide guidance and support to instructional designers, subject-matter experts, and other contributors to ensure consistent performance and adherence to project timelines and budgets.
  • Define key performance indicators (KPIs) to measure the effectiveness of learning and development programs and continuously monitor progress.
  • Stay abreast of emerging trends and best practices in instructional design and rapid custom curriculum development and customization.
  • Partner with Learning and Talent Solutions teams to explore the use of authoring tools, content management tools, and generative-AI tools to enhance learning experiences.
  • Support the growth and development of the learning team by providing management, coaching, and guidance.
  • Take on additional responsibilities as needed to support the organization's evolving learning organization.

Key Relationships:
  • Function Leadership: collaborate to set the learning & leadership development strategy.
  • Business Leaders: interact directly to understand needs and for certain services.
  • Global Talent Leader: receive guidance and ensure alignment with Talent & Inclusion COE's overall philosophy and strategy.
  • Other members of the Global Talent & Inclusion COE Leadership Team: partner to ensure alignment with Talent & Inclusion COE's overall philosophy and strategy.
  • Sr. Talent Partners for each of our four businesses: provide guidance/oversight as it relates to instructional design and development.
  • Sr. People Partners/People Partners embedded in our businesses: partner to liaise with business as needed on instructional design / development and needs.
  • Other Learning Leaders: partner to share best practices and ensure alignment with overarching people strategy.

What you need to have:
  • A Bachelor's degree in Instructional Design, Education, or a related field or equivalent experience (10 years +). A Master's degree is preferred.
  • Deep experience in learning and development practices, with a focus on ensuring for an excellent colleague experience, within a fixed budget, that is relevant across businesses.
  • Strong knowledge of instructional design principles, adult learning theory, and learning technologies.
  • Proven experience in designing and developing engaging and interactive learning experiences using a variety of delivery methods.
  • Experience managing a team of instructional designers and subject matter experts.

What makes you stand out:
  • Excellent project management skills, with the ability to manage multiple projects and meet deadlines.
  • Strong communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.
  • Familiarity with learning management and learning experience systems (LMS/ LXP) and e-learning authoring tools.
  • Experience working in a Fortune 250 professional services firm, or a similar corporate environment is highly desirable.

Marsh McLennan(NYSE: MMC) is the world's leading professional services firm in the areas ofrisk, strategy and people. The Company's more than 85,000 colleagues advise clients in over 130 countries.With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses.Marshprovides data-driven risk advisory services and insurance solutions to commercial and consumer clients.Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and well being for a changing workforce. Oliver Wymanserves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit marshmclennan.com, or follow us onLinkedInandX.

Marsh McLennan is committed to embracing a diverse, inclusive, and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.

If you have a need that requires accommodation, please let us know by contacting TANA@mmc.com

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections, and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

The applicable base salary range for this role is $96,800 to $193,800.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.