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Instructional Designer

4 months ago

New York, United States ICSC Full time

The member organization for industry advancement, ICSC promotes and elevates the marketplaces and spaces where people shop, dine, work, play, and gather as foundational and vital ingredients of communities and economies. ICSC produces experiences that create connections and catalyze deals; aggressively advocates to shape public policy; develops high impact marketing and public relations that influence opinions; provides an enduring platform for professional success; and creates forward-thinking content with actionable insights — all of which drive industry innovation and growth.


This position is hybrid and based out of our New York City office reporting to the office on Tuesdays & Thursdays.


JOB SUMMARY

ICSC is in search of a talented Instructional Designer to join our team. As an Instructional Designer, you will play a key role in designing, developing, and implementing effective learning solutions that meet the needs of our members and support our organizational objectives. You will collaborate with subject matter experts, stakeholders, and other team members to create engaging and interactive learning experiences.


MAJOR DUTIES AND RESPONSIBILITIES

  • Develop and design effective and engaging learning solutions tailored to our members’ needs, including e-learning modules, face-to-face programs, videos, and other learning resources using instructional design principles and technology tools.
  • Identify and recommend formats/modalities that create an optimal learning experience
  • Assess the learning offering gaps for the education function of the organization
  • Collaborate with subject matter experts, stakeholders, and other team members to gather content, and ensure accuracy and relevance of learning materials.
  • Apply adult learning theories and instructional design best practices to create learner-centered experiences that promote retention and knowledge transfer.
  • Evaluate learner feedback with the Education Manager to measure the overall effectiveness of learning solutions and make continuous improvements to the materials.
  • Stay up to date with industry trends, technologies, and best practices in instructional design, adult learning, commercial real estate and retail.


QUALIFICATIONS

  • Bachelor's degree in Instructional Design, Educational Technology, or related field.
  • Minimum 3-5 years of experience as an instructional designer or similar role, with a strong portfolio showcasing your work.
  • Proficiency in instructional design methodologies, e-learning authoring tools (such as Articulate Storyline, Adobe Captivate), and learning management systems (LMS).
  • Excellent written and verbal communication skills, with the ability to convey complex information in a clear and engaging manner.
  • Strong project management skills, with the ability to prioritize tasks, meet deadlines, and work effectively in a fast-paced environment.
  • Creative problem-solving skills and attention to detail.
  • Collaborative mindset and ability to work effectively in a team environment.

Preferred:

  • Experience working in commercial real estate
  • Experience working with volunteers
  • Experience working for an association or other member-centric organizations


CORE COMPETENCIES

  • Collaborates – Building partnerships and working collaboratively with others to meet shared objectives
  • Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
  • Nimble Learning - Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder
  • Balances Stakeholders – Anticipating and balancing the needs of multiple stakeholders