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ERP Business Analyst
2 months ago
You will act as subject matter expert to solve users' challenges within operations and logistics modules, support day-to-day tickets relating to Microsoft Dynamics 365 F&O, and provide technical and functional support to Logistics, Procurement, Operations, and Enterprise Resource Planning (ERP) teams.
As well will gather business requirements for upcoming software integrations and extensions as well as contribute to gap analysis related activities for both current and future acquisitions. A dedication to training and growth of the user base through various methods of end-user training is vital to the success of this position..
About Us:
The Michigan Milk Producers Association (MMPA) - established in 1916 - is a dairy farmer-owned and operated milk marketing cooperative and dairy processor. As the 10th largest dairy cooperative in the U.S., MMPA serves dairy farmers throughout Michigan, Wisconsin, Ohio, and Indiana, employing approximately 625 people in four states. In addition to a cheese plant in Indiana called the Middlebury Cheese Company, and a dairy product plant in Ohio called Superior Dairy, MMPA operates two SQF Level 3 dairy ingredient plants in Michigan. Products made at MMPA's plants include fluid milk, cheese, ultra-filtered milk, ice cream, butter, nonfat dry milk, cream, and condensed skim milk.
Why you'll love working here:
Competitive salaryhealth and wellness benefits with medical coverage through Blue Cross Blue Shield, including mental health benefitsDisability insurancePaid time offRetirement including 401k with employer contributionsPersonal and professional growth opportunitiesEmployee appreciation events and recognition awardsEmployee wellness initiativesEmployees feedback and suggestion forums
JOB RESPONSIBILITIES
Troubleshoot user issues within Microsoft Dynamics 365 Finance & Operations (D365)
This can occasionally include night and weekend incidents.This may sometimes require communication with 3rd party support.Work with users to identify potential targets for software developmentDocument existing business processes, create user training materials, train usersOccasionally lead process improvement projectsCreate and modify business workflows within Dynamics 365. Configure new and existing features within D365 to fit expanding and evolving business processesAssist with User Acceptance Testing (UAT) of system modifications and new developmentAssist with user access and permissions modifications within Dynamics 365Assist with gap/fit analysis for new acquisitions and legacy software sunsettingLead and promote healthy and safe work practices as required by regulatory agencies and Company policy.Solve users' challenges within operations and logistics modules and works on the day-to-day tickets relating to Microsoft Dynamics 365 F&O.Provide technical and functional support for logistics/procurement/operations related issues in Microsoft Dynamics 365 F&O.Act as subject matter expert, working closely with business and enterprise resource planning (ERP) team to support and implement key solutions.Monitor operation, supply chain, warehouse management, MRP, inventory management and other related modules.Support D365 regression testing and train users on new functionalities and enhancements.Regular and predictable, full-time, on-site attendance during scheduled hours.
EDUCATION/EXPERIENCE
Bachelor's degree in computer science, business, supply chainOr equivalent experience within these areas of a businessPrefer 1 or more years' experience with Microsoft Dynamics 365 Finance and OperationsPrefer experience with supply chain, manufacturingPrefer 1 or more years' experience documenting functional requirements, workflow, and/or translating business/functional requirements to technical specifications for system improvementsCommunication is key. Must be able to effectively communicate verbally and in writingWorking knowledge of modules related to operation, supply chain, warehouse management, MRP, inventory management and other related modules Strong verbal and written communication skillsStrong analytical, critical thinking and problem-solving skills
Join us in maintaining the highest standards in the dairy industry Apply now and become part of our dynamic MMPA team
To perform this job successfully, an individual must be able to perform each responsibility satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the responsibilities.
This job description is not designed to contain a comprehensive list of responsibilities that are required of the role. Responsibilities may change at any time with or without notice.
MMPA provides the opportunity for meaningful work that makes a difference in the dairy industry and in our communities. The diverse talents and perspectives of our employees help us to meet the needs of our member farms and the customers we serve.
MMPA is an equal opportunity employer.
We are interested in every qualified candidate who is eligible to work in the United States.
We are not interested in unsolicited candidate introductions, referrals or resumes from third party recruiters or staffing agencies for this position.
