PBX/ At Your Service Agent

2 months ago


Dania, United States Marriott Fort Lauderdale Airport Full time

GENERAL JOB DESCRIPTION:

Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction with result.

JOB REQUIREMENTS:
Ability to communicate effectively with guests and co-workers

Upward reaching

JOB FUNCTIONS:

· Attend to each call in a courteous and efficient manner, using correct telephone etiquette.

· Dispatch appropriate personnel to satisfy guest requests and resolve guest issues.

· Maintain a daily log of all calls. Information should include:

a. Guest name, room number and folio number

b. Service request or issue

c. Time of call

d. Agent name

e. Action taken/resolution

f. Follow up information, including final status

· Maintain and be familiar with a directory of information that contains, but is not limited to, the following, so guest requests and questions can be answered:

· Assist in maintenance of bulletin board, or other visual representation, to note any outstanding issues, supply shortages, etc.

· Operate and/or explain TDD operation for guests.

This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth.

Benefits include:

•Healthcare Insurance (Medical, Dental & Vision)

•401(k) Plan

•STD & LTD

•Life Insurance

•Wellness Program

•Vacation/Paid Time Off

•Tuition Assistance

•Discounted Hotel Room Rates (Marriott & Hilton)

•Community Service Program

Source: Hospitality Online


  • Guest Service Agent

    4 weeks ago


    Dania, United States AC Hotel by Marriott Fort Lauderdale Airport Full time

    General Job DescriptionThe hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a...

  • Guest Service Agent

    4 weeks ago


    Dania Beach, Florida, United States AC Hotel by Marriott Fort Lauderdale Airport Full time

    General Job DescriptionThe hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a...

  • Front Desk Agent

    2 months ago


    Dania, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full time

    DescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...

  • Virtual Sales Agent

    2 weeks ago


    Dania Beach, United States Winterfell and Company Full time

    Job DescriptionJob DescriptionEager to Start Your Sales Journey? Join our innovative team as a Virtual Sales Agent on a 1099 contract basis. This role is perfect for passionate individuals, whether you're an experienced professional or new to sales. Enjoy the freedom of remote work while making a meaningful impact. With our support, you can maximize your...


  • Dania Beach, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    Job DescriptionJob DescriptionJob Description:At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that...


  • Dania Beach, United States Barnes Agency Full time

    Job DescriptionJob Description🌟 Join Our Team as an Agent Sales Professional for Life Insurance! 🌟Are you a go-getter with a passion for helping others secure their financial futures? Do you thrive in a dynamic, commission-based environment where your hard work directly translates into earnings? If so, we want YOU to join our team as a Life Insurance...


  • Dania Beach, United States Barnes Agency Full time

    Job DescriptionJob Description🌟 Join Our Team as an Agent Sales Professional for Life Insurance! 🌟Are you a go-getter with a passion for helping others secure their financial futures? Do you thrive in a dynamic, commission-based environment where your hard work directly translates into earnings? If so, we want YOU to join our team as a Life Insurance...


  • Dania Beach, United States Kenneth Brown Agency Full time

    Job DescriptionJob DescriptionJoin Our Dynamic Team and Elevate Your Career to New Heights!     Are you ready to seize an extraordinary opportunity with our rapidly expanding company? We're in the midst of exponential growth, with a constant influx of client inquiries pouring in daily. Recognized as one of Inc. 5000's fastest-growing companies...

  • Front Desk Agent

    2 months ago


    Dania Beach, Florida, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full time

    Front Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Front Desk Agent

    2 months ago


    Dania Beach, United States Concord Hospitality Full time

    Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...

  • Insurance Agent

    2 months ago


    Dania Beach, United States Business Express Insurance Agency Full time

    Job DescriptionJob DescriptionBEIA is seeking a dynamic 2-20 agent to join a fast-paced and growing office. The ideal candidate should be willing to learn and be self-motivated. This position requires a strong sales capability, coupled with extensive knowledge of the industry. Someone who can consistently meet aggressive sales goals while writing quality...

  • Front Desk Agent

    1 month ago


    Dania Beach, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    Job Description:At Le Méridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to unlock the...

  • Front Desk Agent

    2 months ago


    Dania Beach, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    Job Description Job Description: At Le Mridien, we believe in helping guests unlock the unexpected and engaging experiences each destination has to offer. Our guests are curious and creative, cosmopolitan, culture seekers that appreciate sophisticated, timeless service. We provide original, chic, and memorable service and experiences that inspire guests to...


  • Dania Beach, United States Winterfell and Company Full time

    Job DescriptionJob DescriptionExciting Opportunity for Experienced Agents: Join Our Dynamic Team!Are you an experienced agent looking for an unparalleled opportunity? Our rapidly growing agency is seeking a few exceptional agents to join our team. Here’s what sets us apart:    In-Bound Leads: No cold calls, only in-bound leads.    Remote Sales: Enjoy...


  • Dania Beach, United States Winterfell and Company Full time

    Job DescriptionJob DescriptionExciting Opportunity for Experienced Agents: Join Our Dynamic Team!Are you an experienced agent looking for an unparalleled opportunity? Our rapidly growing agency is seeking a few exceptional agents to join our team. Here’s what sets us apart:    In-Bound Leads: No cold calls, only in-bound leads.    Remote Sales: Enjoy...


  • Dania Beach, United States FirstService Residential Full time

    Job Overview: As an Assistant Insurance Coordinator, you’ll be responsible for managing the placement of insurance on behalf of its condominium and homeowner association clients. The Assistant Insurance Coordinator is responsible for supporting the day to day operations of the Insurance Department; including, but not limited to gathering, researching and...

  • Front Desk Supervisor

    2 months ago


    Dania, United States AC Hotel by Marriott Fort Lauderdale Airport Full time

    General Job DescriptionThe hotel front desk supervisor is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests...

  • Security Agent

    2 months ago


    Dania Beach, United States The Casino @ Dania Beach Full time

    Job DescriptionJob DescriptionFUN and SPECTACULAR CUSTOMER SERVICE are at the heart of the Casino @ Dania Beach. Working at our casino is about providing the best service and being a great team player! Join our Security Team and be part of the fun and excitement.What you will be doingConducts him or herself in accordance with all Department of Business and...

  • Remote Sales Agent

    3 weeks ago


    Dania Beach, United States F2 Agency Full time

    Job DescriptionJob DescriptionNOTE: WE DO NOT HIRE INTERNATIONAL CANDIDATESJoin Our Thriving Team: A Path to Exceptional Success and Fulfilling Growth!Are you ready to join a dynamic team within a company that's not just growing, but soaring? For six consecutive years, we've been recognized as one of Inc. 5000's fastest-growing companies, and our...

  • Front Desk Supervisor

    2 months ago


    Dania Beach, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full time

    Job Description Job Summary Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Front Desk Supervisor takes the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take...