![AC Hotel by Marriott Fort Lauderdale Airport](https://media.trabajo.org/img/noimg.jpg)
Front Desk Supervisor
4 weeks ago
General Job Description
The hotel front desk supervisor is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a courteous and friendly manner.
Essential Functions
Maintain a personal demeanor that is friendly, cheerful and courteous at all times. Greet guests on every interaction using the 10/5 or 15/5 rule. Ensure that all guests feel welcomed to the property. Register guests and assign rooms. Conduct check-out processes. Ensure guest satisfaction by responding to guest inquiries with accurate information and a positive attitude. Answer inquiries pertaining to hotel services, registration of guests, shopping, dining, entertainment, and travel directions. Respond to phone calls, and retrieve guest mail, faxes and packages. Promote hotel amenities and services to guests using personal knowledge and effective selling techniques. Maintain a complete knowledge of: hotel features/services, hours of operations, room rates, special packages and promotions, daily house count and expected arrivals/departures, and scheduled daily group activities. Provide constant and consistent communication with other departments and supervisors/managers in order to ensure guest satisfaction. Attend team meetings and celebrations. Follow all company and safety and security policies and procedures along with all other company policies. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.Education/Skill Requirements
High school graduate or GED completion. Ability to communicate effectively and clearly. Demonstrate good computer skills. Accurately handle cash and post charges. Hotel experience preferred but not mandatory, some customer service background required. Ability to speak Spanish is a plus. Knowledge of computer terminology desired. Must be willing and capable of passing Alcohol Compliance Certification during the first three months of employment. Requires the ability to work varied shifts, including nights, weekends and holidays. Time management skills. Ability to communicate effectively with the public and other employees.This private employer offers a Competitive Compensation, Benefits Package and Opportunity for Career Growth.
Benefits include:
Healthcare Insurance (Medical, Dental & Vision) 401(k) Plan STD & LTD Life Insurance Wellness Program Vacation/Paid Time Off Tuition Assistance Discounted Hotel Room Rates Community Service ProgramSource: Hospitality Online
-
Front Desk Supervisor
4 weeks ago
Dania Beach, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full timeJob DescriptionJob DescriptionJob SummaryOur jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Front Desk Supervisor takes the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front...
-
Front Desk Supervisor
4 weeks ago
Dania Beach, United States Le Meridien Dania Beach at Fort Lauderdale Airport Full timeJob Description Job Summary Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique. Our Front Desk Supervisor takes the initiative to deliver a wide range of services that guide guests through their entire stay. Their role goes beyond the traditional front desk to take...
-
Front Desk Supervisor
4 weeks ago
Dania Beach, Florida, United States AC Hotel by Marriott Fort Lauderdale Airport Full timeGeneral Job DescriptionThe hotel front desk supervisor is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests...
-
Front Desk Agent
3 days ago
Dania, United States Marriott Fort Lauderdale Airport Full time**General Job Description** The hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests...
-
Front Desk Manager
2 weeks ago
Dania Beach, United States Auro Hotels Full time** Front Desk Manager** **Job Category****:** Front Office **Requisition Number****:** FRONT02357 Showing 1 location **Job Details** **Description** **Supervisory Responsibilities** Directly or indirectly supervises associates and/or supervisors. Carries out supervisory responsibilities in accordance with the organization's policies, procedures and...
-
Front Desk Agent
2 weeks ago
Dania, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full time**Description**: **Front Desk & Guest Care** We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the...
-
Front Desk Agent
4 weeks ago
Dania, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full timeDescriptionFront Desk & Guest CareWe are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If...
-
Front Desk Agent
4 weeks ago
Dania Beach, United States Four Points by Sheraton Fort Lauderdale Airport - Full timeDescription Front Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the...
-
Front Desk Agent
2 weeks ago
Dania Beach, United States FP Dania Beach Full time**Front Desk & Guest Care** We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you...
-
Front Desk Agent
4 weeks ago
Dania Beach, United States Concord Hospitality Full timeFront Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...
-
Front Desk Agent
4 weeks ago
Dania Beach, United States Concord Hospitality Full timeFront Desk & Guest Care We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...
-
Front Desk Agent
4 weeks ago
Dania Beach, Florida, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full timeFront Desk & Guest CareWe are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy...
-
Front Desk Agent
4 weeks ago
Dania Beach, Florida, United States Marriott Fort Lauderdale Airport Full timeGeneral Job DescriptionThe hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a...
-
Front Desk Agent
2 weeks ago
Dania Beach, Florida, United States Marriott Fort Lauderdale Airport Full timeGeneral Job DescriptionThe hotel front desk agent is the first person to interact with guests, providing exceptional customer service. As the hotel ambassador, the front desk agent has a relatable personality and a great desire to work with people. You are responsible for maintaining and promoting hospitality at all times, welcoming and serving guests in a...
-
Front Desk Agent
4 weeks ago
Dania Beach, United States Auro Hotels Full time** Front Desk Agent - $14 per hour** **Job Category****:** Front Office **Requisition Number****:** FRONT02787 Showing 1 location **Job Details** **Description** **Springhill Suites by Marriott is seeking a dynamic Front Desk Agent for their busy hotel! Compensation $14 per hour to start, with slight increase in 90 days based on performance and attendance....
-
Night Audit Supervisor
2 weeks ago
Dania, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full time**Description**: We are hiring a Full Time Night Audit Supervisor. The Night Audit Supervisor oversees the nightly operations of the Front Office and Night Audit staffs. Act as contact person for guest and other hotel departments during “graveyard” shift. **Responsibilities**: Supervise the night accounting employees; review and verify work, train,...
-
Night Audit Supervisor
4 weeks ago
Dania, United States Four Points by Sheraton Fort Lauderdale Airport - Dania Beach Full timeDescriptionWe are hiring a Part Time Night Audit Supervisor.The Night Audit Supervisor oversees the nightly operations of the Front Office and Night Audit staffs. Act as contact person for guest and other hotel departments during “graveyard” shift.Responsibilities:Supervise the night accounting employees; review and verify work, train, schedule, and...
-
Morning Front Desk Agent
1 week ago
Dania Beach, United States Auro Hotels Full time**Springhill Suites by Marriott Dania Beach is seeking a talented Front Desk Agent! Competitive pay rate, great company benefits, employee discounts, and much more. Starting pay rate $17 per hour; higher rate depending on experience and with slight increase in 90 days based on performance and attendance.** **Morning Shift - 7-3 and some 3-11 pm shifts -...
-
Front Desk Clerk
1 week ago
Dania Beach, United States Hyatt House Fort Lauderdale Airport - South & Cruise Port Full timeJob Details Job Location: Hyatt House Dania Beach - Dania Beach, FL Position Type: Full Time Salary Range: $15.00 - $15.00 Hourly Travel Percentage: None Job Shift: Any Job Category: Hospitality - Hotel DescriptionOverview: A Kolter Hospitality Front Desk Agent delivers service excellence to our guests creating a...
-
Front Desk Clerk
2 weeks ago
Dania Beach, United States KOLTER HOSPITALITY GROUP Full timeJob DetailsJob Location Hyatt House Dania Beach - Dania Beach, FL Position Type Full Time Salary Range $15.00 - $15.00 Hourly Travel Percentage None Job Shift Any Job Category Hospitality - Hotel DescriptionOverview: A Kolter Hospitality Front Desk Agent delivers service excellence to our guests creating a comfortable and welcoming environment. This position...