Patient Services Representative

4 weeks ago

Plymouth, United States i-Health Full time
Description

The Patient Services Representative will professionally and courteously greet all patients that make contact with the clinic.

Part-time role, approximately 32 hours per week, working a variety of shifts Monday - Friday with occasional weekends out of our Plymouth & Maple Grove locations.

A $1500 sign-on bonus will be offered, payable on first paycheck with a 12-month commitment. Internal applicants are not eligible for sign-on bonus.

Twin Cities Orthopedics is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare. We have a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts and more.

Essential Functions:
  • Greets all patients that enter the clinic within a reasonable amount of time
  • Obtains all demographic and billing information to assist in accurate and timely billing procedures
  • Photocopies patients' insurance cards, obtain signatures, perform registration protocol, and check patients in
  • Answers phones within a reasonable amount of time
  • Schedules appointments
  • Reviews Provider's schedules on a daily basis for days off and schedule flow
  • Has a general understanding of the Medical Records area to follow written protocol and understand confidentiality, legal, and payment rules to release information
  • Fully participate and contribute to the patient centered health care
  • Any and all other duties as assigned

Education and Experience Requirements:

  • High School diploma/GED or equivalent
  • Proficient in Microsoft Word, Outlook, and Excel
  • Customer Service experience required
  • Administrative or Medical Office experience preferred

Essential Requirements:

Ability to:

  • Comply with company policies, procedures, practices and business ethics guidelines.
  • Complete job required training.
  • Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
  • Demonstrate prompt and reliable attendance
  • Work in the clinic during business hours
  • Travel independently throughout the clinic (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
  • Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
  • Communicate and interact in a respectful and professional manner
  • Prioritize workload while being flexible to meet the expectations of the daily operations
  • Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
  • Understand and execute a variety of instructions
  • Effectively operate equipment and communicate on and operate the phone system
  • Work independently with minimal supervision
  • Travel to other work locations, if required

Performance Expectations - i-Health's Core Values:

  • Integrity - Do the right thing and take responsibility for what you do and say
  • Service - Consistently contribute to deliver an exceptional experience
  • Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
  • Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
  • Teamwork - Be a part of the whole; support each other positively

Environmental Conditions:

  • Clinic setting

Notes

  • Infinite Health Collaborative (i-Health) is an Equal Employment/Affirmative Action employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
  • This position description will be reviewed periodically as duties and responsibilities change. Essential and Additional Job Functions are subject to modification.





  • Patient Service Representative-Plymouth

    5 days ago

    Plymouth, United States Prevea Health Services Full time

    Description Patient Service Representative Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health—they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and support so...

  • Patient Service Representative

    2 weeks ago

    Plymouth, United States Midwest Dental Group Full time

    X Patient Service Representative Position in Plymouth, WI **Patient Service Representative Position in Plymouth, WI** **Full Time Regular - Posted 2 days ago** **Overview** **Patient Services Representative** **FULL TIME** Midwest Dental is now part of the Smile Brands family! Weve got the ideal job for you at the Midwest Dental office in Plymouth, WI. ...

  • Patient Service Representative

    2 weeks ago

    Plymouth Meeting, United States Synergy Orthopedics Full time

    Job DescriptionJob DescriptionObjective:The Patient Service Representative will be responsible for receiving incoming calls for the organization and distributing them to the appropriate department. The Customer Service Representative will also be responsible for resolving product or service problems by clarifying the issue, determining the cause of the...

  • Patient Service Representative

    2 weeks ago

    Plymouth Meeting, United States Synergy Orthopedics Full time

    **Objective**: The Customer Service Representative will be responsible for receiving incoming calls for the organization and distributing them to the appropriate department. The Customer Service Representative will also be responsible for resolving product or service problems by clarifying the issue, determining the cause of the problem, and selecting a...

  • Patient Services Representative

    6 days ago

    Plymouth, United States Mid-State Health Center Full time

    Job DescriptionJob DescriptionSummaryJOB TITLE: Patient Services Representative – Radiology ReceptionistORGANIZATIONAL MISSION: The mission of Mid-State Health Center is to provide sound primary care to the community, accessible to all regardless of their ability to pay.GENERAL SUMMARY OF DUTIES: The Radiology Receptionist will be the first point of...

  • Patient Services Representative

    2 weeks ago

    Plymouth, United States Twin Cities Orthopedics Full time

    The Patient Services Representative will professionally and courteously greet all patients that make contact with the clinic. Part-time role, approximately 32 hours per week, working a variety of shifts Monday - Friday with occasional weekends out of our Plymouth & Maple Grove locations. A $1500 sign-on bonus will be offered, payable on first paycheck with a...

  • Patient Services Representative

    2 weeks ago

    Plymouth, United States i-Health Inc Full time

    Description The Patient Services Representative will professionally and courteously greet all patients that make contact with the clinic. Part-time role, approximately 32 hours per week, working a variety of shifts Monday - Friday with occasional weekends out of our Plymouth & Maple Grove locations. A $1500 sign-on bonus will be offered, payable on first...

  • Patient Services Representative

    5 days ago

    Plymouth, United States i-Health Full time

    Description The Patient Services Representative is responsible for patient registration and check in as well as additional administrative support functions while maintaining excellent customer service. Part-time role, FTE .9, Monday - Friday 0530-1330 out of our Plymouth Orthopedic Surgery Center. Twin Cities Orthopedics is an operating division of Infinite...

  • Patient Access Representative

    1 month ago

    Plymouth, United States Cape Cod Hospital Full time

    Interview patient and/or patient representative to obtain required information necessary to complete the registration process in the hospital information system and maintains the accuracy, confidentiality and integrity of the automated database. Coordinate and communicate accurate and updated registration/admission/and pre-admission activities with Medical...

  • Youth Apprentice- Patient Service Representative- Plymouth- Casual

    7 days ago

    Plymouth, United States Prevea Health Full time

    This position will work 19 hrs per week Youth Apprentice- PSR Come work where we specialize in you! We have nearly 2,000 reasons for you to consider a career with Prevea Health-they're our employees. We're an organization that values kindness, responsibility, inclusivity, wellness and inspiration. At Prevea, we provide continuous education, training and...

  • Customer Service Representative

    2 weeks ago

    Plymouth, United States Corps Team Full time

    Our client, a leader in the power sports industry, is seeking an experienced Customer Service Representative for a 6+ month contract assignment in Plymouth, MN. This role is hybrid with Tuesdays and Thursdays onsite.SUMMARY:Customer Service Representative strive to provide world class consumer service to owners and represent the voice of the consumer within...

  • Customer Service Representative

    2 weeks ago

    Plymouth, United States Corps Team Full time

    Our client, a leader in the power sports industry, is seeking an experienced Customer Service Representative for a 6+ month contract assignment in Plymouth, MN. This role is hybrid with Tuesdays and Thursdays onsite.SUMMARY:Customer Service Representative strive to provide world class consumer service to owners and represent the voice of the consumer within...

  • Customer Service Representative

    6 days ago

    Plymouth, United States Corps Team Full time

    Our client, a leader in the power sports industry, is seeking an experienced Customer Service Representative for a 6+ month contract assignment in Plymouth, MN. This role is hybrid with Tuesdays and Thursdays onsite.SUMMARY:Customer Service Representative strive to provide world class consumer service to owners and represent the voice of the consumer within...

  • Clinic Patient Access Representative

    6 days ago

    Plymouth, United States Allina Health Full time

    Number of Job Openings Available:1Date Posted:May 07, 2024Department:62835320 Allina Health Pulmonary PlymouthShift:Day (United States of America)Shift Length:8 hour shiftHours Per Week:40Union Contract:Non-UnionWeekend Rotation: NoneJob Summary:Provides scheduling support and coordination of appointments for patients. Services as a liaison for patients,...

  • Customer Service Representative

    3 days ago

    Plymouth, United States Ultimate Staffing Services Full time

    Job DescriptionJob DescriptionJob Title: Customer Service RepresentativeAdditional Info:* Schedule: Monday-Friday, 8:00am-4:30pm* Location: 100% in office for training in Plymouth - discuss flexibility after training* Pay: $50K-$60K depending on experience levelResponsibilities:* Working with existing customers in the Minnesota Market resolving customer...

  • Patient Registrar

    6 days ago

    Plymouth, United States Cape Cod Healthcare Inc. Full time

    Interview patient and/or patient representative to obtain required information necessary to complete the registration process in the hospital information system and maintains the accuracy, confidentiality and integrity of the automated database. Coordinate and communicate accurate and updated registration/admission/and pre-admission activities with Medical...

  • Clinic Patient Access Representative

    7 days ago

    Plymouth, United States Allina Health Full time

    Number of Job Openings Available: 1 Date Posted: May 07, 2024 Department: 62835320 Allina Health Pulmonary Plymouth Shift: Day (United States of America) Shift Length: 8 hour shift Hours Per Week: 40 Union Contract: Non-Union Weekend Rotation: None Job Summary: Provides scheduling support and coordination of appointments for patients. Services as a liaison...

  • Patient Access Representative Senior

    7 days ago

    Plymouth, United States UnitedHealth Group Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a...

  • Patient Service Tech

    7 days ago

    Plymouth, United States Cape Cod Healthcare Inc. Full time

    * Provides good customer service as the front-line support staff for the laboratory. Communicate professionally and confidentially with patients, clients and staff members. * Successfully collects blood samples from both ambulatory and bed ridden patients utilizing venipuncture sticks, finger sticks and heel sticks. Obtains throat culture swabs and verbally...

  • Patient Access Representative Senior

    7 days ago

    Plymouth, United States Optum Full time

    $1,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a...