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Customs Entry Writer
2 months ago
- Preparation of all documents necessary to clear merchandise through US. Customs & Border Protection; PGAâs (Participating Governmental Agencies i.e. FDA, EPA, DOT, FCC, Fish and Wildlife...)
- Timely arrival and readiness to work at your assigned starting time
- Process shipments within department guidelines Air â 24 hours/wheels up Ocean â 5 days prior to arrival
- Timely and accurate input of all data/information necessary to process and facilitate shipments through U.S. Customs and PSGâs
- Classify goods according to the HTSUS and in alignment with any customer SOPâs and/or instructions
- Document review and assessment for accuracy, verification of critical data elements for entry processing
- File break down, classifying data entry, photocopying, scanning and some assembly of entries
- Communicate documentation discrepancies to supervisor and/or client
- Request or compile any necessary import documentation from client
- Accurate completion of all PSG forms and regulations (i.e. FDA, EPA, DOT, FCC, Fish & Wildlife etc...)
- Help answer incoming calls to the office
- Be organized and detail oriented in every task that you undertake
- Answer clientâs calls or questions within 1 hour. If you are unable to, respond back and explain why and when you will reply with the answer (Manage and assist to resolve all customer queries and ensure resolution of all problems).
- Interact closely with internal customers/departments to ensure customer service levels are achieved
- Bachelor's degree desirable
- 5 years brokerage experience
- Work closely with other departments to deliver high level of customer service to clients
- Ability to prioritize tasks of different importance