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Security Dispatcher

1 month ago

Minneapolis, United States Allina Health Full time

Number of Job Openings Available:

1

Date Posted:

January 23, 2024

Department:

16008050 West Region Security

Shift:

Day/Evening/Night (United States of America)

Shift Length:

8 hour shift

Hours Per Week:

0

Union Contract:

Non-Union

Weekend Rotation:

Other

Job Summary:

Provides a safe and secure environment by managing emergency and non-emergency calls. Observes cameras and monitors alarms and radio networks. Initiates communications for urgent and evolving crises and emergency situations.

Key Position Details:

  • Casuals are required to work 24 hours per quarter (90 Days)

Job Description:

Principle Responsibilities

  • Manages requests for security and emergency services.
    • Monitors and answers phones, radios, intercoms, and other communication tools.
    • Prioritizes calls for service based on urgency and criticality and initiates appropriate action.
    • Gathers detailed information from caller.
    • Records all officer activities via case/incident management systems.
    • Sends urgent communications using tools such as mass notification system, electronic and overhead paging systems.
  • Monitors the safety and security of the physical environment.
    • Uses systems to support a safe and secure environment to include access control, panic/duress, infant protection, security video, weather radios and utility/fire alarm systems.
    • Receives and processes badge access change requests.
    • Performs preventative maintenance checks, identifies discrepancies and escalates per procedure and process.
    • Other duties as assigned.


Job Requirements

  • Associate's or Vocational degree in general studies preferred
  • 0 to 2 years working in dispatch or call center, Security Operations Center, or related function preferred
  • May be required to travel between sites


Physical Demands
Sedentary:
Lifting weight Up to 10 lbs. occasionally, negligible weight frequently


Allina Health is committed to providing Equal Employment Opportunities to all employees and applicants. EO M/F/Disability/Vet Employer.

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