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L&D Program Manager

2 months ago


Atlanta, United States North Highland Full time

REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN

Do you have the skills, passion, and commitment to transform our clients for the better? Are you ready to be a changemaker? If so, join us. 
North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else and we’re on the hunt for a Program Manager, Global Talent Development in our Atlanta, Georgia office.

HOW WILL YOU MAKE CHANGE HAPPEN? 

The Global Program Manager of Talent Development role blends a consulting mindset with L&D expertise. We're seeking an innovative professional to spearhead our talent development initiatives, crafting programs that foster a diverse, high-performing workforce. The ideal candidate excels in ambiguous environments, bringing a consultative approach to diagnose needs and design impactful learning solutions. This agile strategist will build scalable L&D foundations while adeptly managing stakeholder expectations. We need a resilient self-starter who views challenges as opportunities, ready to evolve our L&D function into a key business driver. Join us in shaping North Highland's future through transformative talent development.

You’ll be working alongside other changemakers in our firm to elevate brand awareness and engagement through our owned social channels, integrated campaign support, and employee advocacy programs.

KEY SKILLS / BEHAVIORAL ATTRIBUTES:

  • Adaptability: Thrives in uncertainty and adjusts easily to changing priorities – change is the only constant.

  • L&D Fundamentals: Strong grasp of core learning and development functions and practices.

  • Self-starter: Takes initiative and drives projects forward with minimal direction and values following up and following through.

  • Versatility: Comfortably handles multiple responsibilities and shifts focus as needed.

  • Business Alignment: Understands organizational goals/ROI and seeks to measure success against business objectives; effectively manages stakeholder relationships.

  • Foundation Building: Establishes processes and best practices to support future growth.

  • Resilience: Maintains positivity and productivity in the face of transformation and change.

  • Growth Mindset: Embraces learning opportunities and adapts skills to meet evolving needs and make an impact on defining the future of our team together.

IDEALLY, WE’D LIKE:

  • A University degree or equivalent experience and certifications.

  • 5+ years of experience working in a global learning environment.

  • Work efficiently, effectively, and pro-actively in a fast paced, deadline orientated, dynamic and virtual environment.

  • Work in a cross-functional team environment, collaborating on key deliverables specifically in support of training.

  • Develop impactful programs within a fast-moving, matrixed environment.

  • Passion for learning and developing people to reach their potential.

  • Drive for results through measuring impact with data.

  • Have an understanding that Talent Development is a critical part of business success not a cost center.

  • Ability to travel as needed to support business growth and operations.

EXPECTATIONS:

Productivity – completes all work within the expected timeframe.

Accuracy of Work – completes all work in an accurate manner with few, if any, mistakes (especially with data).

Business Acumen – demonstrates capacity to operate role in line with the business needs, requirements, and changes.

Relationship Management – forms and maximizes relationships with business partners through effective and timely communication, responsiveness, knowledge share, and a solution-oriented approach.

Communication – provides clear messaging through emails, NH Weekly updates, power point presentations, etc. to inform and influence the business.

Cultural Awareness – demonstrates and utilizes an awareness of our culture and how data impacts, informs, and influences our culture.

TRANSFORMING CLIENTS. TRANSFORMING CAREERS.

Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow.
We strive to have the most enviable culture on the planet, inspiring people to reach their full potential. Here’s how we make it happen:

  • Intentional, flexible growth. We never want you to settle. Leading your own growth and transformation is your prerogative—one which we’ll help you nurture and develop every step of the way. We’ll inspire you to learn, teach, and ultimately carve your own path. That means you grow, we grow, and so do our clients.
  • People-first, and then some. It goes without saying that people come first, but what comes next? Our people are always at the heart; your wellbeing and success is built on a collective understanding that every one of us can be a coach, a friend, and a fantastic listener—regardless of job title. We think of it as a celebration of individuality, difference, and diversity.
  • Make your own change happen. With us, your curiosity and creativity know no bounds. The reins are off. All we ask is that you have the courage to transform yourself and those around you—colleagues and clients alike. If you’ve got the drive to become a changemaker, we’ll do the rest.


READY TO MAKE CHANGE HAPPEN?

North Highland makes change happen, helping businesses transform by placing people at the heart of every decision. It’s how lasting progress is made. With our blend of workforce, customer, and operational expertise, we’re recognized as the world’s leading transformation consultancy. We broke new ground today, so tomorrow is easier to navigate. 

Founded in 1992, North Highland is regularly named one of the best places to work. We are a proud member of Cordence Worldwide, a global network of truly connected consultancy firms with the ability to think and deliver together.  
 
This means North Highland has more than 3,500 experts in 50+ offices around the globe on hand to partner with you.

Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position.

North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law.

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