Puerto Rico Health Client Specialist I
3 weeks ago
Amazing Opportunity and Great Place to Work
Are you a fast learner who is fascinated by Client interactions?Our Story
At Alight, we believe a company’s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to “Be Alight.”
Our Values
Champion People – be empathetic and help create a place where everyone belongs.
Grow with purpose – be inspired by our higher calling of improving lives.
Be Alight – act with integrity, be real and empower others.
It’s why we’re so driven to connect passion with purpose. Our team’s expertise in human insights and cloud technology gives companies and employees around the world the ability to power confident decisions, for life.
With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
Learn more at careers.alight.com.
About the Role
you’ll manage projects, ensure timely delivery of COBRA Administration services, and maintain quality standards for assigned clients. This role involves coordinating with stakeholders, identifying process improvements, and adapting to changing priorities in a global, virtual environment. Effective communication skills are essential.
Responsibilities
· Resolving project requests and employee issues through effective communication with clients.
· Addressing cases and systematic edits for client employees, ensuring seamless delivery.
· Managing independently workload, provide status updates, and support new client project requests.
· Utilizing proprietary systems for root cause analysis and continuous improvement opportunities.
· Supporting execution of test plans to ensure compliance with client plan rules and specifications.
· Collaborate globally to enhance service delivery, welcome feedback, and coach team members
· Participate in creative solutions and projects to improve client delivery and operational efficiency.
Requirements
· Work on escalations from our client that are urgent in nature
· Participate in quality assurance testing efforts to ensure our projects move to the production environment per requirements
· Maintain participant accounts that result from systematic defects or bad data
· Partner with our Client Managers in the development of a project’s requirements
· Complete participant workflows or systematic edits
· Complete changes to requirements in order to request changes to plans
· Help teammates close out work activities if they have a larger workload
Flexible Working
So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and “Top 100 Company for Remote Jobs” 5 years in a row.
Benefits
We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.
By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight’s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
Our commitment to Diversity and Inclusion
Alight is committed to diversity, equity, and inclusion. We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
Diversity Policy Statement
Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. In addition, we take affirmative action to employ and advance in the employment of qualified minorities, women, disabled persons, disabled veterans and other covered veterans.
Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter.
Authorization to work in the Employing Country
Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.
DISCLAIMER:
Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
-
Rico, Colorado, United States STeM Full timeExciting Opportunity for a Psychiatric-Mental Health PhysicianDocCafe is seeking a skilled Psychiatric-Mental Health Physician to join our team in Puerto Rico. As a leading physician and advanced practice job board, we offer a unique platform for professionals to advance their healthcare careers.Key Responsibilities:Provide high-quality patient care and...
-
Rico, Colorado, United States STeM Full timePsychiatric-Mental Health Physician Job OpportunityDocCafe is seeking a skilled Psychiatric-Mental Health Physician to join our team in Puerto Rico. As a leading physician and advanced practice job board, we offer a unique opportunity for healthcare professionals to advance their careers.Key Responsibilities:Provide high-quality patient care as a...
-
Rico, Colorado, United States STeM Full timePsychiatric-Mental Health Physician Job OpportunityDocCafe is seeking a skilled Psychiatric-Mental Health Physician to join our team in Puerto Rico. As a leading physician and advanced practice job board, we offer a unique opportunity for healthcare professionals to advance their careers.Key Responsibilities:Provide high-quality patient care as a...
-
Rico, Colorado, United States STeM Full timeEndocrinology Physician Job at STeMWe are seeking an experienced Endocrinology Physician to join our team at STeM in Puerto Rico.About the RoleThis is a challenging and rewarding opportunity for a skilled Endocrinology Physician to work with our team and contribute to the delivery of high-quality patient care.Key ResponsibilitiesProvide expert medical care...
-
Rico, Colorado, United States STeM Full timeEndocrinology Physician Job at STeMWe are seeking an experienced Endocrinology Physician to join our team at STeM in Puerto Rico.About the RoleThis is a challenging and rewarding opportunity for a skilled Endocrinology Physician to work with our team and contribute to the delivery of high-quality patient care.Key ResponsibilitiesProvide expert medical care...
-
Rico, Colorado, United States Mistr Full timeTelemedicine Physician Job DescriptionDocCafe is seeking a highly skilled Telemedicine Physician to join our team in Puerto Rico. As a Telemedicine Physician, you will be responsible for providing high-quality patient care through remote consultations.About the RoleProvide medical consultations to patients via video conferencingDiagnose and treat patients...
-
Rico, Colorado, United States Mistr Full timeTelemedicine Physician Job DescriptionDocCafe is seeking a highly skilled Telemedicine Physician to join our team in Puerto Rico. As a Telemedicine Physician, you will be responsible for providing high-quality patient care through remote consultations.About the RoleProvide medical consultations to patients via video conferencingDiagnose and treat patients...
-
Client Service Representative
1 week ago
Puerto Rico, United States Conduent Business Solutions of Puerto Rico, Inc. Full timeJob Title: Client Service RepresentativeConduent Business Solutions of Puerto Rico, Inc. is seeking a highly skilled Client Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and identifying opportunities to deepen...
-
Client Service Representative
1 week ago
Puerto Rico, United States Conduent Business Solutions of Puerto Rico, Inc. Full timeJob Title: Client Service RepresentativeConduent Business Solutions of Puerto Rico, Inc. is seeking a highly skilled Client Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and identifying opportunities to deepen...
-
Client Service Representative
1 week ago
Puerto Rico, United States Conduent Business Solutions of Puerto Rico, Inc. Full timeJob Title: Client Service RepresentativeConduent Business Solutions of Puerto Rico, Inc. is seeking a highly skilled Client Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and identifying opportunities to deepen...
-
Client Service Representative
1 week ago
Puerto Rico, United States Conduent Business Solutions of Puerto Rico, Inc. Full timeJob Title: Client Service RepresentativeConduent Business Solutions of Puerto Rico, Inc. is seeking a highly skilled Client Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving complex issues, and identifying opportunities to deepen...
-
Bilingual Customer Service Representative
2 days ago
Puerto Rico, United States Conduent Business Solutions of Puerto Rico, Inc. Full timeCustomer Service Representative - Spanish/EnglishWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Conduent Business Solutions of Puerto Rico, Inc. in Guaynabo, PR. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients' customers,...
-
Psychiatric Mental Health Physician
2 weeks ago
Rico, Colorado, United States STeM Full timeJob OpportunityWe are seeking a highly skilled Pyschiatric-Mental Health Physician to join our team at DocCafe in Puerto Rico.About the Role:Provide high-quality patient care and treatment for mental health conditions.Collaborate with other healthcare professionals to develop and implement treatment plans.Conduct thorough assessments and evaluations to...
-
Psychiatric-Mental Health Physician Specialist
2 weeks ago
Rico, Colorado, United States STeM Full timePsychiatric-Mental Health Physician OpportunitySTeM is seeking a highly skilled Psychiatric-Mental Health Physician to contribute to our mission in Puerto Rico. As a leading healthcare platform, we offer a unique opportunity for professionals to advance their careers.What We Offer:Comprehensive Job Search - Easily search, review, and apply to jobs that meet...
-
Psychiatric-Mental Health Physician
7 days ago
Rico, Colorado, United States Stem Full timeJob Title: Psychiatric-Mental Health PhysicianDocCafe is seeking a highly skilled Psychiatric-Mental Health Physician to join our team in Puerto Rico.About the Role:Provide psychiatric and mental health services to patients in a clinical setting.Diagnose and treat mental health disorders, including anxiety, depression, and trauma.Develop and implement...
-
Psychiatric Mental Health Physician
2 weeks ago
Rico, Colorado, United States STeM Full timeJob Opportunity: Psychiatric-Mental Health PhysicianAt STeM, we are seeking a highly skilled Psychiatric-Mental Health Physician to join our team in Puerto Rico. As a leading physician and advanced practice job board, we offer a unique opportunity for healthcare professionals to advance their careers.Key Responsibilities:Provide high-quality patient care as...
-
Psychiatric - Mental Health Physician
1 month ago
Rico, United States Stem Full timeDocCafe has an immediate opening for the following position: Psychiatric-Mental Health Physician in Puerto Rico. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. Register now to apply for this job and for access to 125,000+ other openings. DocCafe Offers: Free Physician and Advanced Practice Job...
-
Psychiatric - Mental Health Physician
3 weeks ago
rico, United States STeM Full timeDocCafe has an immediate opening for the following position: Psychiatric-Mental Health Physician in Puerto Rico. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. Register now to apply for this job and for access to 125,000+ other openings. DocCafe Offers: Free Physician and Advanced Practice Job...
-
Psychiatric - Mental Health Physician
4 weeks ago
rico, United States STeM Full timeDocCafe has an immediate opening for the following position: Psychiatric-Mental Health Physician in Puerto Rico. DocCafe is the premier physician and advanced practice job board to help you advance your healthcare career. Register now to apply for this job and for access to 125,000+ other openings. DocCafe Offers: Free Physician and Advanced Practice Job...
-
Bilingual Customer Service Representative
4 months ago
Guaynabo, Puerto Rico United States Conduent Business Solutions of Puerto Rico, Inc. Full timeThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
