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Brand Standards, Guest Experience

4 months ago

Seattle, United States Ecolab Full time
Ecolab is seeking a Brand Protection Advisor to join its EcoSure division, an industry leader in brand protection programs, to drive operational excellence and help our clients grow their business. Our associates are valued experts in brand standards, guest experience, food safety, public health, workplace safety, and product quality. EcoSure clients include top brands in the hospitality industry including foodservice and hotels, as well as convenience stores, facilities, and long-term care. As a Brand Protection Advisor you will provide best-in-class, comprehensive on-site visits, and provide teaching and coaching to help our clients maintain the highest standards.

What’s in it For You

The opportunity to take on some of the world’s most meaningful challenges, helping customers achieve clean water, safe food, and healthy environments
The ability to make an impact and shape your career with a company that is passionate about growth and that can provide a long-term career path in operations, training, sales, or leadership
The support of an organization that believes it is vital to include and engage diverse people, perspectives and ideas to achieve our best
Comprehensive benefits package starting day 1 of employment including medical, dental, vision, matching 401K, company-paid pension, stock purchase plan, tuition reimbursement and more
Paid training program that includes job shadowing, e-learning modules, structured field activities, and customized classroom-style training
Company-paid vehicle for business and personal use, where applicable
Plan and manage your schedule in an independent work environment
Be part of a company that values a culture of safety that includes top-notch safety training and personal protective equipment

What You Will Do

Conduct a variety of brand protection visits at client locations using a foundation of consulting, coaching, and training to meet the unique expectations and program requirements of the clients and help protect their brand and delight their guests
Adhere to HIPPA guidelines (where applicable) while completing operational visits within hotels, restaurants, convenience stores, the education sector, healthcare and senior living facilities by interacting with staff and residents
Develop and deliver summary presentations of assessment findings, areas of improvement, and recommendations to client leadership
Partner with other EcoSure and Ecolab teams to solve client challenges
Complete a budgeted number of visits each week, delivering an exceptional client experience
Utilize a tablet, Microsoft Suite, and Customer Relationship Management (CRM) technology to ensure efficient planning and perform essential job functions
Support the growth initiatives of our company and our clients

Position Details

Candidate must reside within a commutable distance of: Seattle, WA
Percent of overnight travel required: Up to: 50%
Position requires the ability to work occasional evenings, weekends, and overtime as business needs dictate

Minimum Qualifications

High school diploma and 2 years of hospitality industry-related experience
Position requires a current and valid Driver’s License
No Immigration Sponsorship available

Physical Demands

Position requires the ability to be around, touch and potentially consume food made from or with animal products and/or top allergens
Position requires the ability to lift and carry 25 pounds
Position requires the ability to inspect client playgrounds by climbing, crawling in tight areas and going down tube slides
Essential duties of the position include bending, squatting, shifting and adjusting movement to assess areas low to the ground and above the head
Position requires the ability to stand and walk for extended periods of time in client locations
Position requires the ability to drive and/or fly to client locations as needed
Drive a company-paid vehicle as required to perform job duties (pre-employment and ongoing motor vehicle record checks will be performed to determine eligibility to drive a company vehicle)

Preferred Qualifications

Bachelor’s degree in culinary, hospitality or business field
Multilingual (Spanish & French preferred)
High-level customer service and advanced consultative skills
Ability to work well under pressure, juggle tasks and work efficiently against deadlines
Strong planning and organizational skills and high attention to detail
Ability to work effectively without supervision, show initiative, good judgment, and superior decision-making and problem-solving skills

EcoSure, the brand protection division of Ecolab, partners with global brands to create an end-to-end brand protection strategy. Through a collaborative approach to assessments, coaching and industry best practices, we create a unique program that encompasses the critical components of any operation. The results are real-time insights and actionable steps that mitigate brand risk and optimize guest experience.

Annual or Hourly Compensation Range:

$24.00 – $28.00 / hour. This position pays an hourly rate and is eligible for overtime.Annual or Hourly Compensation Range is based on full-time 40 hours per week. Ecolab in good faith anticipates it will pay within the posted range. Many factors are taken into consideration when determining the compensation for a potential new employee such as education, training, experience, work location, travel (if required), etc.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Ecolab has the following US benefit offerings: Medical/Prescription Coverage, Health Savings Account, Wellness Program, Dental, Vison, Flexible Spending Accounts (Health Care, Limited Purpose Health Care, Dependent Care), Employee Assistance Program, Life Insurance Plans (Basic Life, Optional Employee Life, Spouse Domestic Partner Life, Dependent Child(ren) Life, Accidental Death and Dismemberment Insurance, Business and Travel Insurance), Disability (Short-Term, Long-Term and Optional Long-Term), 401k Savings Plan, Pension Plan, Retirement Health Care Benefits, Employee Stock Purchase Plan (Full-Time Associates), Long-Term Incentives (Executive Level), Short-Term Incentives, Group Legal Services, Education Assistance Program, Time Off (Vacation, Holiday, Jury Duty and Bereavement leave), Parental Leave (Medical/Short-Term Disability and Paid Parental Leave), Adoption Assistance, Discount on Day Care Services, Caregiver Services and Voluntary Benefits (Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, Auto and Homeowners Insurance, Pet Insurance, Identity Theft Protection and Employee Discount Program). On-Site childcare and fitness facilities may be available at select Ecolab locations. Click here for additional benefits information.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Covid-19 Vaccine Notice

Due to local mandates and customer requirements, applicants for certain customer-facing positions must be fully vaccinated (which in some situations requires a booster if eligible), unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.

Our Commitment to Diversity and Inclusion
At Ecolab, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran.

In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career, own your future and impact what matters.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York City Fair Chance Act.