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Room Attendant

4 months ago

Melbourne, United States Hilton Melbourne Beach Oceanfront Full time

Benefits

  • Medical
  • Dental
  • Vision
  • Life
  • Long/Short Term
  • 401 K
  • Supplemental Insurance
  • Professional Growth and Development Opportunities
  • Travel Discounts

JOB SUMMARY

Responsible for cleaning and maintaining the guest rooms, public areas, back of the house areas such as linen room and laundry areas, according to company procedures and at a level that meets or exceeds company standards. Must be available to work mornings, evenings, weekends, and holidays. 

ESSENTIAL JOB FUNCTIONS

  • Stocks cart to ensure that enough cleaning needs, equipment, and amenities are available to properly clean each room.
  • Observes knocking procedures upon entering a guest room.
  • Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes the entire housekeeping checklist.
  • Reports clean rooms to supervisor for inspection.
  • Reports any damages or hazards that are present in guest rooms, i.e., burned-out light bulbs, broken furniture, broken lights, etc.
  • Secures guest room doors upon exiting the room.
  • Keeps the corridors and service area neat at all times.
  • Turns in all lost and found items and all guest room keys.
  • Adheres to all company policies and procedures.
  • Follows safety and security procedures and rules.
  • Knows department fire prevention and emergency procedures.
  • Utilizes protective equipment.
  • Reports unsafe conditions to management.
  • Reports accidents, injuries, near-misses, property damage, or loss to management.
  • Provides for a safe work environment by following all safety and security procedures and rules.
  • All team members must maintain a neat, clean, and well-groomed appearance. (Specific standards outlined in team member handbook).
  • Perform any related duties as requested by management.
  • Assists other Housekeeping Personnel when need.

KNOWLEDGE, SKILLS & ABILITIES

  • Push Heavy carts.

  • Bend and reach to dust, clean and make beds
  • Stand and walk for varying lengths of time, often long periods.
  • Talk to many different kinds of people to give information, answer questions, and provide the required services.
  • Visually inspect rooms for cleanliness and guest belongings that have been left behind.
  • Use written communication skills to mark completed rooms on daily paperwork.
  • Move fingers, arms, and hands quickly and easily to perform cleaning duties.
  • Lift all equipment and supplies on and off the cart.

PHYSICAL DEMANDS

  • Pushing two hundred (200) pound carts
  • Lifting fifty (50) pounds maximum.

  • Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

We are a drug-free workplace. Pre-employment drug screen required.

EOE/AA

Source: Hospitality Online